ComplaintCensus

Companies with the most “support unreachable” complaints

What this means and where to escalate →

Cannot reach a human; calls, chats or emails ignored. Ranked by reports found in the public Trustpilot reviews we analysed; counts depend on how many reviews of each company are in the census so far.

CompanyTrustScoreSupport unreachable reportsShare of its complaints
On the Beach3.853739%
Paylaterr1.329772%
Percival2.626066%
Virgin Media1.824821%
Joseph Joseph422453%
Calibrate4.522280%
SumUp 4.220327%
Jiffy4.218920%
TalkTalk2.118923%
Wise 4.318717%
Rise Works4.318247%
EE4.317813%
United Medicare Advisors4.917735%
John Lewis 3.917223%
iD Mobile4.217119%
Hostinger4.616924%
Utilita4.316727%
Santander3.516536%
British Gas4.416115%
Outfox Energy4.814725%
Trailfinders514229%
Creation4.714017%
Wowcher414034%
GO Outdoors4.514012%
Vitality4.513621%
BT4.213514%
Vodafone UK4.713317%
loveholidays UK4.413314%
Sky2.713216%
OVO4.712717%
Octopus Energy4.812717%
ScottishPower4.411815%
Capita1.111765%
HSBC UK4.411520%
Tesco Mobile UK4.211510%
Allianz Partners USA4.111510%
E.ON Next Energy Ltd4.511311%
EDF UK4.811217%
The AA Breakdown Cover4.810816%
Footasylum4.410711%
Tradeinn310716%
Fohen410733%
takepayments Limited4.810723%
T-Mobile1.410619%
ASAP Tickets4.810422%
Hive4.110216%
CJS CD Keys3.910216%
Darwin Insurance4.89919%
Monzo4.69916%
RAC Car Insurance4.49920%