Companies with the most “support unreachable” complaints

What this means and where to escalate →

Cannot reach a human; calls, chats or emails ignored. Ranked by reports found in the public Trustpilot reviews we analysed; counts depend on how many reviews of each company are in the census so far.

All companies with evidenced “support unreachable” complaints, A–Z

821 companies. Every company listed has at least three reviews our census classified under this issue and passes the evidence gate for it (two or more verbatim quotes from distinct reviews); the table above ranks the fifty with the most reports.

• Glass & Glazing Federation (3)
• 17TRACK (18)
• 1st Formations (9)
• 1stChoice Formations (22)
• 2290Tax.com (3)
• 77 Diamonds (7)
• A & E Leisure (9)
• A Abana Auto Insurance (10)
• A1 Tech Deals (165)
• Abound (19)
• Acceptance Insurance (8)
• ACE Money Transfer (43)
• Acorn Estate Agents (11)
• Acorn Property Group (9)
• Acorn TV (23)
• Acorns (35)
• Active.com (18)
• Acumen Mortgages (4)
• Adobe (40)
• Aerial Direct (23)
• AeroLeads (6)
• Aerotravels (13)
• Afro International (5)
• After.com (10)
• Air Park Laguardia Airport Long Term (6)
• ALA Insurance (11)
• Alice Made This (3)
• Allianz Partners USA (187)
• Allpowers (13)
• AlphaSights (6)
• ALPS (8)
• ALTA Language Services (5)
• Altery (11)
• Amazon.com, Inc. (7)
• Amazon.in (31)
• Amber (20)
• American Collectors Insurance (20)
• American Express (30)
• American Express Global Business Travel (16)
• Ann's Fabulous Finds (3)
• AnnuityAdvantage (4)
• Anywhere.com (4)
• APCOA UK (43)
• APEC Water Systems (18)
• Apple (50)
• AquaTru (10)
• Arbor (11)
• Arch RoamRight (16)
• Armed Forces Mutual (32)
• Arrow Electronics (18)
• Artisan du chocolat (12)
• ASAP Tickets (114)
• Asda (45)
• Assetsure Insurance (6)
• Associated Skin Care Professionals (7)
• AssuranceAmerica (17)
• Astra WordPress Theme (7)
• Atlas FM (12)
• Atom bank (3)
• Atom.com (10)
• AutoComplete, Inc (4)
• Autotrader UK (18)
• aven.com (30)
• Away (21)
• AXA UK Car and Home (33)
• Backhouse Housing (3)
• Bank of the Philippine Islands (32)
• BankFive (7)
• Banner Life family of companies (20)
• Barrhead Travel (77)
• Bateman Skips (8)
• BBC (4)
• Believe Loans (15)
• Belstaff (8)
• bespokehotels.com (5)
• Better Business Bureau (9)
• Better Protect (5)
• beYogi (15)
• BG Insurance (27)
• Big House Experience (3)
• Big Matt's Menswear (7)
• BILL (43)
• Bits (17)
• Biz2Credit (30)
• blinkcharging.com (27)
• Blog Reddit (6)
• Blue Ridge Risk Partners (15)
• Bluelotusvacations (11)
• Bluestone Funding Group (5)
• Bluevine (53)
• Bodybuilding Warehouse (14)
• Bolsover Cruise Club (12)
• BOSS Money (13)
• BOXT (137)
• BQ Watches (5)
• Breytenbachs Immigration Consultants (3)
• BriteCo (5)
• British Airways (139)
• British Gas (256)
• British Seniors (9)
• britishgardencentres.com (6)
• Brixbox (5)
• Brunswick Companies (3)
• Bryant Surety Bonds (3)
• BT (260)
• BudgetAir.co.uk (45)
• Bumper (44)
• Business Skies (10)
• Business-Class.com (17)
• Butler & Wilson (12)
• Byzfunder (7)
• C2FO (8)
• Calibrate (222)
• Calor (28)
• Canyon Coolers (7)
• Capita (137)
• Capital·com (52)
• Carcraft (14)
• Card Saver (8)
• Carhartt Work In Progress (52)
• Carter's (39)
• Cash For My Miles (11)
• Cash4gold-now (5)
• Caspian Insurance (11)
• Castle Community Bank (28)
• Castleberg Outdoors (4)
• CheapOair.com (31)
• Chestertons (11)
• Chris Knott Insurance (4)
• Chrysalis Finance (8)
• CI Group (6)
• Citalia Holidays (13)
• CJS CD Keys (149)
• Clarity Business Travel (10)
• Clarke International (5)
• ClearMatch (22)
• CMTIA (5)
• Coastfashion (26)
• Collective Property Co. (4)
• Colonial Surety (15)
• Combined Insurance (US) (27)
• Companies MadeSimple (5)
• Compare the Market (54)
• Connection (4)
• Constellation (8)
• Contractors Liability (3)
• Countingup (25)
• Cover Today (6)
• Covered Insurance (12)
• CoverRight (5)
• CrazyGames (7)
• CREATE (73)
• Creation (165)
• Credible (5)
• Credit Union of New Jersey (10)
• Creditspring (20)
• Croner (14)
• CruiseDirect (8)
• CruiseHub (4)
• CruiseKings (8)
• Crumpler UK (28)
• Crunchbase (17)
• Currency Solutions (6)
• Currensea (21)
• Curtis International (17)
• Cycle Courier Co. (3)
• Darwin Insurance (105)
• Davinci Virtual Office Solutions (16)
• Debt Advisory Services (6)
• Destinology (11)
• DeviantArt (21)
• DFDS (38)
• Diabetic Exchange USA (14)
• Dignity Funerals (10)
• Dinso Resort & Villas Ko Chang, Vignette Collection by IHG (12)
• Direct Line - Business (20)
• Direct Line Cruises (19)
• Discordplug - Cheap Discord Boosts & Discord Nitro (12)
• Disturbia (41)
• DreamHost (27)
• Drip Capital (5)
• Drive Solutions (42)
• Drivers Direct (3)
• Dubai Visas (3)
• Duet Display (5)
• DuGood Credit Union (5)
• Dun & Bradstreet (24)
• E.ON Energia (5)
• E.ON Energie Deutschland GmbH (31)
• E.ON Next Energy Ltd (176)
• E.ON SE (18)
• E.ON Sverige (5)
• Earnest (7)
• easyStorage (13)
• EBLOfficial (4)
• ECO-WORTHY (14)
• ECO-WORTHY UK (3)
• Ecosave Gas & Power (18)
• Eden Conveyancing (3)
• EDF France - clients particuliers (15)
• EDF UK (137)
• Education.com (37)
• EE (282)
• EECU Credit Union (35)
• efile4Biz (34)
• eFinancial Life Insurance (17)
• egg Stroller UK (3)
• eGifter Rewards™ (10)
• eHealth Medicare (115)
• electricityrates.com (5)
• ElevenLabs (21)
• Elva (9)
• Emedgroup (9)
• Emma Sleep UK (37)
• END. (81)
• Energy Control Technologies, Inc. (9)
• Enstroga UK (10)
• Enviro Design Products (4)
• Equals Connect (3)
• Ethos (28)
• Euro Car Parks (41)
• eurochange (9)
• EVENT HELPER (4)
• Eventsured (5)
• Exeter Finance (30)
• Exodus Adventure Travels (8)
• Express Gold Cash (3)
• Express Golf (3)
• Express Mortgages (4)
• Express Water (6)
• Family Leisure (12)
• Family Panda (14)
• FareObuddy (9)
• Farmer Brown (11)
• Fasthosts Internet (23)
• Faye Travel Insurance (12)
• FCA (10)
• Feefo (5)
• FEVO (5)
• FIFACOIN (now M8X) (7)
• Fifeproperties (6)
• Figure (25)
• Finamply (4)
• First Tech (27)
• First2Protect (9)
• FirstMortgage (24)
• FirstPort (169)
• Five Star Alliance (6)
• FiveM (8)
• Flight Centre UK (80)
• Fluro (5)
• Fly Luxury (7)
• FlyDealFare.com (13)
• Flyer Club (6)
• Fohen (107)
• Footasylum (203)
• FOREVER (9)
• Fortray Global Services Limited (4)
• Found (78)
• Foxtons (21)
• FPG Fortune Prime Global (5)
• FreeConferenceUSA (3)
• Freedom Destinations (3)
• Freedom Mortgage (24)
• Future Electronics (3)
• G.B.C (61)
• Gallagher, formerly Clements Worldwide (18)
• Game Host Bros (3)
• gas-elec Group (3)
• Gasdepot (3)
• Gatby (9)
• Gateway - Everything Property (27)
• GC Partners (5)
• Gelato - production on demand for global creators (26)
• Genesis (30)
• Ghrltd (6)
• Gianfranco Ferre (4)
• Gigaclear (78)
• GitHub (37)
• Glacier Insurance Company (21)
• GO Outdoors (165)
• Go Real Travel (5)
• Golf Holidays Direct (123)
• Golfbreaks (8)
• Good Energy (12)
• Goodhood (7)
• Google (79)
• Google (29)
• Gorilla Tax Rebates (3)
• GoSun (5)
• GRANGE MOTORS (17)
• Greased Lightning (11)
• green.ch (4)
• Greenlight Insurance Services Limited (3)
• Gregory (4)
• Groupon UK (34)
• Halifax (69)
• Halo Holidays (13)
• Handepay (10)
• Happen Bank (34)
• Hard Rock (11)
• Harley Davidson (9)
• Haven (13)
• Haven (13)
• Hayes & Jarvis (21)
• Hays Travel (37)
• Heacock Classic (5)
• Headout (91)
• Healthpilot (22)
• Heatable (18)
• Heath Crawford (8)
• Heathrow Airport (6)
• Heights Finance Corporation (10)
• HelloGov AI (9)
• Heron Financial (5)
• Heymondo Travel Insurance (26)
• HFM (16)
• Hill (10)
• Hive (184)
• Hobbii (16)
• Hobo Jack (88)
• hodsondevelopments.com (4)
• Holborn Assets (32)
• Holdcroft Motor Group (55)
• Holidaysplease (5)
• Home From Home Vacations (6)
• HomeExchange (28)
• HomeServe UK (85)
• Homeshield Scotland Ltd (20)
• Homey (5)
• Honda UK (9)
• Hootsuite (16)
• HostGator (11)
• hosting.com (13)
• Hostinger (259)
• HostPapa (6)
• HotelsOne (42)
• Hotstar (12)
• Houswise (23)
• Howden Insurance (104)
• Howden Life & Health (15)
• HPS Insurance (4)
• HSBC UK (152)
• HTC (11)
• HTFX Limited (5)
• Hugo Insurance Services (29)
• Humblefax (12)
• Hydrow (54)
• Hypervolt (10)
• i-bank (20)
• ICEPURE (11)
• iD Mobile (238)
• IgluSki (23)
• IMG® (46)
• Industry Rockstar (4)
• Information Commissioner's Office (13)
• Insite Energy (21)
• Inspire Clean Energy (18)
• Instagram (29)
• Insurance Revolution (27)
• InsuranceHub Leavitt Agency (16)
• Insurify (32)
• Integrity Energy (3)
• Investec (29)
• Invoice-Generator.com (4)
• IObit (44)
• IONOS | ionos.co.uk (69)
• IONOS | ionos.com (49)
• IONOS | ionos.de (15)
• IONOS | ionos.es (15)
• IONOS | ionos.fr (9)
• iRobot (20)
• IRONMAN (14)
• Isle of Raasay Distillery (8)
• iSpring Water Systems (9)
• ISS (7)
• it'seeze Web Design | UK Website Designer (3)
• J.C. Taylor Insurance (7)
• Jacada Travel (16)
• Jackery (36)
• Jaja (61)
• Janus Henderson (15)
• Jellycat (53)
• Jessops (17)
• Jet2holidays (123)
• Jewelers Mutual Group (15)
• Jiffy (414)
• John Lewis (231)
• Joseph Joseph (225)
• Juni (7)
• Just Eat (142)
• JustPark (115)
• JUSTRUG (21)
• K-Sport UK Ltd. (8)
• Kabayan Remit (3)
• Kapitus (3)
• Karma Group (5)
• kate & tom's (4)
• Kensington (5)
• Kenwood Travel (9)
• Key Currency (7)
• Key Solutions (9)
• Ladder (14)
• Languex (17)
• LapelPinPlanet (5)
• LEAF Commercial Capital, Inc. (10)
• Leeds Building Society (17)
• Leftover Currency (3)
• Leisuredays Insurance (4)
• LendingTree (11)
• Lendio (12)
• LetsGoCover (9)
• Levity (83)
• LifeSource Water Systems (4)
• Lime (4)
• Live Oak Bank (20)
• Loan.co.uk (9)
• London Mutual Credit Union (5)
• London Stock Exchange Group (4)
• Lopay (21)
• Love Cuba (3)
• Love Energy Savings (12)
• loveholidays UK (192)
• Lovey (7)
• Lumon (10)
• Luv Cars (19)
• Luxeemporiumx (3)
• Luxury Of Watches (34)
• Maersk Group (24)
• MailerLite (21)
• Malford of London (13)
• Malt (14)
• Manchester City (4)
• Mango Tours (75)
• Mann Island Finance (12)
• Mapfre Insurance (US) (8)
• Market Force Information (12)
• Market Harborough Building Society (9)
• Marks Electrical (47)
• Marquee TV (3)
• Massage Magazine Insurance Plus (13)
• MatchKicks.com (4)
• Mauritius Holidays Direct (11)
• mcqueensflowers.com (3)
• Medicare Solutions (28)
• MedicareAdvantage.com (9)
• Meet Margo (4)
• Memoria Direct Cremation & Funerals (13)
• Merrick Bank (11)
• MexiPass International Insurance Services (7)
• micro1 (23)
• Microsoft (69)
• Midcounties (15)
• Minted New York (4)
• Mintfares.com (3)
• Mobile Reborn (34)
• Mobilers (4)
• Monex (8)
• Moneycorp (22)
• MoneyKey (6)
• Monument (24)
• Monzo (127)
• Morphy Richards UK (71)
• Mozilla (6)
• MPOWER Financing (14)
• Mr Memory (22)
• Mrcharger (3)
• MultiPolls (105)
• MWANDS.COM (3)
• My Choice Software (5)
• My Story Tale (6)
• Myergo (6)
• MyJobMatcher (5)
• Naissance (22)
• Napo Pet Insurance (7)
• Nassau Financial Group (13)
• National Claims (3)
• Nationalcar (15)
• Navico (6)
• NetCredit (10)
• NewDay USA (15)
• NEWITY LLC (5)
• Newtek Bank (7)
• NewtekOne (3)
• NextDigitalKey (15)
• NJM Insurance Group (13)
• No1 Currency (25)
• Nomadicleisure (8)
• Northwood GB (21)
• Nottingham Building Society (13)
• Novamar Insurance (7)
• Now Lets Travel (3)
• Nucleus (41)
• NutriPaw (55)
• O2 (142)
• Oakbrook Loans (12)
• OakbrookAdvance (formerly Finio Loans) (8)
• OakNorth Bank (6)
• OCS (4)
• Octapharma (4)
• Octopus Energy (161)
• Octopus Energy España (11)
• Octopus Energy France (5)
• Octopus Energy Germany (9)
• Octopus Energy US (3)
• OfficeServ (7)
• OFFTEK (9)
• Old World Christmas (6)
• On the Beach (800)
• OnBuy.com (155)
• OnDeck (10)
• OneMain Financial (76)
• Online Quran Academy (3)
• Online Vacation Center (7)
• OpenAI (31)
• Openly (7)
• opensky® (22)
• Oportun (13)
• Orange (6)
• Orange Genie (41)
• OrangeHost (20)
• OrlandoAttractions.com (14)
• OUPES (16)
• Outfox Energy (167)
• Ovcio (5)
• OVO (185)
• OVO Energy Australia (5)
• Panache Cruises (5)
• Pangea Money Transfer (6)
• Paragon Bank (18)
• Paramount Cruises (5)
• Parfümerie Douglas GmbH & Co. KG (63)
• Passport Visas Express.com (34)
• Patriot Software (8)
• Pawp (39)
• Paylaterr (360)
• PaysafeCard (123)
• Peacocktv (16)
• Pearl Insurance (6)
• Peli UK (8)
• Peninsula UK (13)
• Percival (347)
• Peter James Insurance (10)
• Phox Water (16)
• PhysicalAddress.com (8)
• Pinnacle (7)
• Pipdance (5)
• Pipers Crisps (3)
• Pitney Bowes Ltd (UK & ROI) (43)
• Plusnet (69)
• Policybazaar UAE (10)
• Porkbun (8)
• Porta Delivery (5)
• POSGuys (13)
• Potters Cookshop (13)
• Power Wizard (3)
• PremFina (46)
• Premier League (6)
• Premium Credit (103)
• Priory (6)
• Proliability (9)
• Protect Line - Life Insurance (12)
• Protein Works (87)
• Pumpkin Pet Insurance (10)
• Puppies.com (7)
• PUREPLUS (8)
• Quality Company Formations (5)
• Quandoo (26)
• Queensboro (4)
• QuickBOLT (3)
• QuickFile Accounting Software (5)
• Quiet PC.com (4)
• Rapid Formations (10)
• Rare Carat (3)
• realestate.com.au (7)
• Recipe Kits by Pasta Evangelists (25)
• RED Driving School (9)
• Red.co.uk (4)
• Refundee (4)
• Regatta Garden Furniture (11)
• RentalCover.com (79)
• Reprise Financial (12)
• Republic Finance (3)
• Revolut (138)
• RG Riley (4)
• Rhythm Energy (11)
• Rickshaw Travel (5)
• Rise Works (215)
• Roamler (7)
• Robert Half (37)
• Roblox (55)
• ROL Cruise (14)
• Rotary Watches (4)
• Routledge (14)
• Royal Kennel Club Pet Insurance (11)
• RS Electrical Supplies (19)
• Ruroc (61)
• Ruthin Castle Hotel (5)
• RV Water Filter Store (13)
• RxSport (4)
• Ryanair (78)
• Rydoo (5)
• Salad (15)
• Sallie Mae (17)
• Santander (333)
• SATURN (6)
• SBG Funding (8)
• ScottishPower (190)
• Secure For Life (8)
• SecureDataRecovery.com (8)
• SelectQuote Home & Auto (22)
• Selini New York (7)
• Sendwave (24)
• Serenity Insurance (7)
• Serve (13)
• Seven Corners (16)
• Severn Trent (20)
• Sharrocks (8)
• Shawbrook (11)
• ShipGo (3)
• Shop Solar (25)
• Shopping In Japan NET (4)
• Showpiece (9)
• Simba Sleep (42)
• Simlesspay (18)
• Simons (6)
• Simple.biz (13)
• SiteGround (21)
• Ski.com (29)
• Sky (252)
• Skyclub.com "The First & Business Flight Company" (3)
• Skylux Travel (37)
• SKYWITHCLASS (6)
• Slash (11)
• Slomin's Inc. (15)
• Smallpdf (33)
• Smart Home Charge (4)
• Smart Insurance (19)
• Smart Pension (15)
• SmartMatch Insurance Agency, LLC (21)
• SMTP2GO (6)
• Social Nature (53)
• Soho66 (9)
• Solar Panel Funding (20)
• Solar-Estimate.org (18)
• SolarSesame (3)
• Sonder (18)
• SoundCloud (42)
• Southern (3)
• Southwest Airlines (7)
• Sovereign Luxury Travel (4)
• Spirit Dental (12)
• Spitfire Audio (63)
• Spoke and Solace (8)
• Spring Savings (14)
• SquadLocker (33)
• Squarespace (170)
• Stages Cycling (4)
• Stake (82)
• Stanley 1913 (130)
• Starling (32)
• Startline Motor Finance (15)
• Staysure Travel Insurance (96)
• Steam (7)
• Stgeorge (36)
• stgileshotels.com (5)
• Stitch (12)
• Store Insure (3)
• Strong Home Mortgage, LLC (10)
• StubHub International (37)
• Sturdy By Design (4)
• SumUp (261)
• Sungage Financial (6)
• Sunrun (12)
• Surety Bonds Direct (14)
• SuretyBonds.com (12)
• Swappa (11)
• T-Mobile (153)
• TacTree (5)
• takepayments Limited (108)
• TalkTalk (419)
• Tamaris (14)
• Taptap Send (80)
• Taxd (3)
• TeachersPayTeachers (6)
• TeePublic (100)
• Terravision (10)
• Tesco Mobile UK (191)
• Tetradpay (14)
• Thameswater (72)
• Thankbox (11)
• The AA Breakdown Cover (122)
• The All-England Lawn Tennis and Croquet Club (9)
• The Bead Shop Manchester (8)
• The Camping and Caravanning Club (14)
• The Carwash Company (6)
• The Company Wizard (6)
• The Conran Shop (8)
• The Edinburgh Boiler Company (5)
• The Exeter (41)
• The Fold London (4)
• The Free Website Guys (26)
• The Inverter Store (15)
• The Orchard (13)
• The Pearl Source (4)
• The Soap Kitchen (9)
• The Solist (12)
• The Solutions Group (6)
• The Telegraph (12)
• The Zebra (7)
• TheTravelMakers.co.uk (34)
• Think Energy (6)
• Three UK (107)
• Tidyalloys (7)
• TomTom (49)
• TopBusinessClass (14)
• TopCashback USA (19)
• Toptal (14)
• Tower (86)
• Tradeinn (154)
• Trailfinders (145)
• transfergo.com (17)
• TranslateSwift (15)
• Travel Center (15)
• Travel Counsellors (5)
• Travel Defenders (6)
• Travel FX (14)
• Travel House (13)
• Travelbag (16)
• TravelBusinessClass (9)
• Travelopod (15)
• Tresl® (11)
• Trinity College London (14)
• TripInsure101 (4)
• True Potential (18)
• true.th (3)
• Trust Deed Scotland (10)
• TrustedTech (3)
• TUI Belgium (4)
• TUI Danmark (21)
• TUI Nederland (21)
• TUI Sverige (7)
• TUI UK & Ireland (117)
• TUI.com Deutschland (13)
• TÜV Rheinland (6)
• UDPOWER (3)
• UENI (20)
• UK Water Filters (8)
• uk.vtoman (18)
• Uncapped (5)
• United (12)
• United Medicare Advisors (178)
• United Utilities (25)
• Unlimited Web Hosting (5)
• Uphold (72)
• Urban Outfitters (13)
• US Hole In One (5)
• US Solar Supplier (3)
• us.vtoman (33)
• Usay Compare (9)
• USB2U (12)
• Utilita (211)
• Uttings (63)
• V12 Retail Finance Limited (16)
• Vanguard (23)
• Veteran Debt Assistance (9)
• viagogo (62)
• Vida Savings (10)
• Villa Plus (29)
• Vinylpladen (3)
• Virgin Atlantic (10)
• Virgin Media (381)
• Visicover (8)
• Visitors Insurance - Community Insurance Agency, Inc. (9)
• VisitorsCoverage Inc. (8)
• Vital Forms Direct | Vital Records Services (39)
• Vitality (168)
• Vivint Solar (14)
• Vodafone Deutschland (19)
• Vodafone España (23)
• Vodafone Italia (21)
• Vodafone UK (215)
• Vonhaus (81)
• W1TTY (39)
• W3Schools.com (3)
• waEV-charge (3)
• wamo (20)
• Warmworks (8)
• WaterCoolersDirect.com (The WCD Group) (17)
• Waterdrop (29)
• Waters Co Filters (4)
• Wayfair UK (78)
• Weatherseal Home Improvements (6)
• WebToffee (4)
• webuyanycar (7)
• Welly Warehouse (27)
• Western Union (108)
• Wild (62)
• Wildanet (109)
• Wildlifestudios (3)
• William Hill (51)
• William May Jewellers (8)
• Wise (286)
• Wisetack (4)
• Wolters Kluwer (17)
• Worcester Bosch (13)
• World of Books (63)
• Wowcher (268)
• Xcotton (6)
• Xoom, A PayPal Service (52)
• YMT Vacations (10)
• Yorkshire Building Society (66)
• Your Company Formations (26)
• Your NRG (25)
• Your Virtual Office London (8)
• Your Way Insurance (15)
• YouTube (21)
• Zazzle AU (7)
• Zicasso (3)
• Zillion Insurance (15)
• ZoomInfo (18)