London Stock Exchange Group: most-reported complaints
Automated analysis of 17 public Trustpilot reviews published 2022-02-25 to 2026-09-05. TrustScore 1.8 from 17 total reviews — see the Trustpilot page. Quick answer: is London Stock Exchange Group legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues categorized as 'Other,' which accounted for 47% of the 15 complaints identified. Account and app problems were cited by 27% of reviewers, while support being unreachable was also reported by 27% of those who complained. Overcharging was mentioned by 20% of reviewers. No specific trend could be established due to the limited number of reviews.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
The company has not claimed its Trustpilot profile. We last checked this profile on 2026-09-26 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Forum footprint: 2 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count. Recent thread titles: “A rising tide lifts nearly all boats”, “"Markets pricing in up to four interest rate hikes this year" (Sky News)”.
Elsewhere: 4.7★ on Google (0 reviews)
Sector benchmark: other makes up 47% of this company’s complaints vs a 20% median across 148 ranked companies in its sector.
Review velocity: 3 of this company’s 17 Trustpilot reviews (18%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about London Stock Exchange Group?
Other
7 reports · 47% of complaints“they said me pay 30000and then tay said me pay 96000 then they said me pay 146000”
3 readers marked this review helpful on Trustpilot.
“You will never get your money out of this when it comes time to withdrawal”
1 reader marked this review helpful on Trustpilot.
“fraudsters and scoundrels who made serious harm to a Senior disabled person”
1 reader marked this review helpful on Trustpilot.
Account/app problems
4 reports · 27% of complaints“LSEG suspended access to my account and refused to release the transfer”
1 reader marked this review helpful on Trustpilot.
“it didn't reflect in my balance. Now the customer service is not even functional.”
“closed my Account and I lost $3587.92 I had to pay 10% to Binance for my funds to be released”
Support unreachable
4 reports · 27% of complaints“LSEG suspended access to my account and refused to release the transfer”
1 reader marked this review helpful on Trustpilot.
“Finally stopped communication. Lost the starting capital 250e.”
“it didn't reflect in my balance. Now the customer service is not even functional.”
Overcharging
3 reports · 20% of complaints“they said me pay 30000and then tay said me pay 96000 then they said me pay 146000”
3 readers marked this review helpful on Trustpilot.
“unilaterally change the way they charge and reclassify what was previously not billable as billable”
“closed my Account and I lost $3587.92 I had to pay 10% to Binance for my funds to be released”
Compare London Stock Exchange Group with…
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-08.