QuickBOLT: most-reported complaints
Automated analysis of 162 public Trustpilot reviews published 2019-04-24 to 2026-08-26. TrustScore 4.7 from 254 total reviews — see the Trustpilot page. Quick answer: is QuickBOLT legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report delivery failures, which accounted for 32% of the 22 complaints identified across 162 reviews. Support issues and overcharging were also frequent concerns, each representing 23% of the complaints. Additionally, 18% of complaints cited late deliveries or a lack of response to customer inquiries. No clear trend could be established for these issues due to the limited number of reviews.
How to reach QuickBOLT
These are the contact details QuickBOLT publishes on its Trustpilot profile, as of our last check on 2026-09-24 — phone 844-671-6045, address 5830 Las Positas Road, Livermore, 94551, US.
The company claimed its Trustpilot profile on 2014-08-01 and uses Trustpilot’s paid features. We last checked this profile on 2026-09-24 and found 1 new review. These are facts Trustpilot publishes about the profile, as of our last harvest.
TrustScore over time
4.7 → 4.7 across 6 census measurements since 2026-08-17. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-08-25 (0%, 0.0d) · 2026-08-28 (0%, 0.0d) · 2026-08-31 (0%, 0.0d) · 2026-09-09 (0%, 0.0d) · 2026-09-24 (0%, 0.0d).
Severity: 14% of this company’s 22 graded complaints were classified as severe (money lost, an essential service cut off, or a problem unresolved for months). See the harm index.
56% of its 128 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: delivery failed makes up 32% of this company’s complaints vs a 20% median across 49 ranked companies in its sector.
Review velocity: 19 of this company’s 254 Trustpilot reviews (7%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about QuickBOLT?
Delivery failed
7 reports · 32% of complaints“Never revcieved order”
The company replied on 2024-01-30: “Hi Greg, we sent you an email on 01/12 with the proforma invoice indicating your item was backordered. We included the estimated ship date for 02/1. updated info 01.30.24 .... The parts are shipping…”
Our classifier read this reply as a substantive response.
“the order got misplaced and was never shipped”
2 readers marked this review helpful on Trustpilot.
“wrong size micro footpads there to small”
The company replied on 2026-09-01: “Glad we got these shipped out fast. Please contact [email protected] for support with your order.”
Our classifier read this reply as a template response.
Support unhelpful
5 reports · 23% of complaints“the order got misplaced and was never shipped”
2 readers marked this review helpful on Trustpilot.
“paid $60 more than my first order for the same items”
The company replied on 2024-11-04: “Thank you for sharing your experience with us. I’m truly sorry to hear about the frustration with your order process and the added cost of shipping—it’s never our intention to leave customers feeling…”
Our classifier read this reply as a substantive response.
“They have been rather unresponsive and slow about a return.”
The company replied on 2022-11-30: “Hi Chad, we're sorry to hear our mounts didn't work out for your application. As per our Terms, all returns are subject up to a 30% restocking fee. We pride ourselves on customer service and will…”
Our classifier read this reply as a deflection.
Overcharging
5 reports · 23% of complaints“Sales recommended the wrong part”
“the shipping charges appear to have jumped considerably, to extent of which, I cannot justify purchasing products from you.”
“Not worth the investment to save time on labour .”
The company replied on 2021-01-26: “Dear Solar Company, We apologize for the negative experience you had with our discount structure.”
Our classifier read this reply as a template response.
2 readers marked this review helpful on Trustpilot.
Delivery late
4 reports · 18% of complaints“My order was not shipped emails about my order were not responded to voicemail message was not returned.”
The company replied on 2022-09-23: “Thank you for the feedback, we're working to shorten shipping times. Our 35 year reputation is built on quick service and we intend to return to that norm. Thank you for the business”
Our classifier read this reply as a template response.
1 reader marked this review helpful on Trustpilot.
“Hi my item has not shipped.”
The company replied on 2022-06-13: “Ian, please reach out to customer service with your order number to make an inquiry regarding your order's status”
Our classifier read this reply as a template response.
“Paid for overnight shipping on Thursday...Still no material on Tuesday.”
The company replied on 2021-04-15: “Andy, thank you for your review, however I believe clarification is appropriate here. We received your order at 1pm PST on Fri 4/9 and shipped your order by 3pm PST on the same day. We have no…”
Our classifier read this reply as a deflection.
Support unreachable
3 reports · 14% of complaints“I’m trying to return the wrong size but there’s no support for this ?”
The company replied on 2024-06-07: “Hello Aaron, thank you for your review. I hope that I can clarify for you and you will consider updating your review afterwards. You can call us at 844-671-6045 and Customer Service can help you with…”
Our classifier read this reply as a substantive response.
It promised: to make contact.
“My order was not shipped emails about my order were not responded to voicemail message was not returned.”
The company replied on 2022-09-23: “Thank you for the feedback, we're working to shorten shipping times. Our 35 year reputation is built on quick service and we intend to return to that norm. Thank you for the business”
Our classifier read this reply as a template response.
1 reader marked this review helpful on Trustpilot.
“No one responded”
The company replied on 2021-04-07: “Frank, we are sorry that you feel your experience was subpar. We did email you back with the info you requested and were awaiting your reply before moving forward. We will do our best to be more…”
Our classifier read this reply as a deflection.
Faulty product
2 reports · 9% of complaints“Sales recommended the wrong part”
“Furthermore I was send the wrong bits that drive the fasteners.”
The company replied on 2022-09-14: “We're sorry you had a negative experience with our products, our sales rep has been attempting to get in touch to learn more. It is hard to tell from your description whether this is a defective part…”
Our classifier read this reply as a template response.
1 reader marked this review helpful on Trustpilot.
Compare QuickBOLT with…
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-08-28.