Solar-Estimate.org: most-reported complaints
Automated analysis of 275 public Trustpilot reviews published 2019-10-17 to 2026-02-16. TrustScore 4.7 from 1,169 total reviews — see the Trustpilot page. Quick answer: is Solar-Estimate.org legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues categorized as 'Other,' such as concerns about data privacy, accounting for 31% of the 68 complaints identified. Support-related problems are also frequent, with 26% of reviewers stating that support is unreachable and 13% describing it as unhelpful. Additionally, 16% of complaints involve misleading pricing, with some users claiming advertising is false. While the trend for unhelpful support is rising, the trends for other issues remain flat.
How to reach Solar-Estimate.org
These are the contact details Solar-Estimate.org publishes on its Trustpilot profile, as of our last check on 2026-09-24 — phone 8444425029, address 1401 17th St, Denver, 80202, US.
The company claimed its Trustpilot profile on 2019-10-15. Trustpilot ranks it 2 of 18 in Solar Energy Company. We last checked this profile on 2026-09-24 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Severity: 7% of this company’s 68 graded complaints were classified as severe (money lost, an essential service cut off, or a problem unresolved for months). See the harm index.
Reviewers here waited a median of 1.2 days between the experience and publishing their negative review (39 reviews record both dates).
61% of its 170 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: other makes up 31% of this company’s complaints vs a 20% median across 47 ranked companies in its sector.
Review velocity: 21 of this company’s 1,169 Trustpilot reviews (2%) were written in the last 12 months.
What are the most common complaints about Solar-Estimate.org?
Other
21 reports · 31% of complaintssteady“Scam! sell your personal data.”
2 readers marked this review helpful on Trustpilot.
“Scam to collect your and sell your data”
2 readers marked this review helpful on Trustpilot.
“I too was sucked in with lies!”
2 readers marked this review helpful on Trustpilot.
Support unreachable
18 reports · 26% of complaintssteady“Your service is not what it says it is.”
2 readers marked this review helpful on Trustpilot.
“I tried contacting their corporate office and that is a dead end.”
2 readers marked this review helpful on Trustpilot.
“I tried to call back with no luck”
2 readers marked this review helpful on Trustpilot.
Misleading pricing
11 reports · 16% of complaintssteady“the commercial is completely false.”
2 readers marked this review helpful on Trustpilot.
“Your service is not what it says it is.”
2 readers marked this review helpful on Trustpilot.
“their Youtube commercial AND their estimate process are misrepresented”
2 readers marked this review helpful on Trustpilot.
Support unhelpful
9 reports · 13% of complaintsrising since 2023-11“Its says you can do this online. They still want you to go to your house.”
2 readers marked this review helpful on Trustpilot.
“The website absolutely does not deliver what is promised.”
1 reader marked this review helpful on Trustpilot.
“He then proceeded to tell me solar was going up over 30% next year”
The company replied on 2025-05-21: “Thank you for your feedback. We're sorry to hear about your experience and appreciate you bringing this to our attention. We strive to ensure all communication is respectful and helpful, and we will…”
Our classifier read this reply as a template response.
Missed appointments
7 reports · 10% of complaintssteady“Nobody showed up for the appointment!”
2 readers marked this review helpful on Trustpilot.
“Someone was supposed to come by my house to check the roof this last weekend, and no one showed!”
1 reader marked this review helpful on Trustpilot.
“you didn't show up for the meeting at my house”
The company replied on 2025-02-24: “We understand your frustration with the missed appointment. We strive to provide excellent service and are disappointed to hear about this experience.”
Our classifier read this reply as a template response.
Not as described
2 reports · 3% of complaintssteady“I was told that the companies would be able to install the panels on a clay tile roof. None that contacted me said they would.”
“If you give it a landline, it sends a text to that number anyway and you can not proceed without the super secret code it TEXTED!!!”
Compare Solar-Estimate.org with…
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-07.