Policy-page changes
We watch 1086 companies' published policy pages (refunds, returns, terms, cancellation) and list a change only when the policy text itself changed a term, price, time limit, right or contact route. Edits to dates, counters, menus and banners are counted but not listed.
57 listed changes across 49 companies since 2026-09-08 · 1260 other page edits recorded · 7 polls met an error page
| Date | Company | What changed | Verbatim line | Source |
|---|---|---|---|---|
| 2026-11-09 | ACE AIRPORT PARKING | First booking discount increased from 10% to 13%. | “Get 13% off your first booking when you join!” | policy page |
| 2026-11-09 | Luxeemporiumx | Return deadline for orders placed 4 Nov–24 Dec 2026 extended to 15 Jan 2027 or 30 days from delivery, whichever is later. | “* Orders placed between 4 November 2026 and 24 December 2026 are eligible for a refund if the return is submitted through our Returns Portal by 15 January 2027, or within 30 days of delivery, whichever is later” | policy page |
| 2026-11-09 | Bulo | Free delivery minimum spend increased from $149 to $299. | “Bulo Shoes will only refund the purchase price of the returned item(s) to the credit card used to make the original purchase. Shipping or delivery fees are not refundable. We ship all orders over $299 for free, and return shipping labels are always only $15 regardless of package size. After receivin” | policy page |
| 2026-11-09 | Sellvia | Customers may now arrange store transfers outside the Reactivation Program in accordance with Section 2.18, whereas previously they were prohibited from doing so. | “Customers may not: (i) arrange store transfers outside the Reactivation Program, except External Transfers made in accordance with Section 2.18; (ii) solicit or accept any compensation, payment, or consideration from another Customer in connection with the Program; (iii) manipulate store metrics to” | policy page |
| 2026-11-09 | Percival | Returns deadline changed from paperless process to 8th Jan 2027 for orders placed 5th Nov-31st Dec. | “Gifting shouldn’t come with a countdown. Any orders placed between 5th Nov and 31st Dec can be returned right up until 8th Jan 2027.” | policy page |
| 2026-11-03 | Soneven | Discount thresholds changed from $15/$30/$50/$80/$100 over $99/$149/$199/$299/$399 to $20/$60/$100 over $99/$199/$299. | “SAVE $20 OVER $99 | SAVE $60 OVER $199 | SAVE $100 OVER $299” | policy page |
| 2026-11-03 | Federal Award Management Registration | The immediate assistance phone number changed from (855) 879-4204 to (866) 988-1680. | “Immediate Assistance (866) 988-1680” | policy page |
| 2026-11-03 | Covered Insurance | Text Messaging opt-in data will not be shared with third parties for marketing purposes. | “Text Messaging opt-in data will not be shared with third parties for marketing purposes.” | policy page |
| 2026-11-03 | Rare Carat | Holiday return deadline changed to January 15, 2027 for orders placed Nov 1–Dec 15, 2026. | “Holiday returns: orders placed between November 1 and December 15, 2026 can be returned until January 15, 2027. Rare Carat must receive the return by this date. All other orders follow our standard 30-day return policy.” | policy page |
| 2026-11-03 | OnDeck | Late Fee or Returned Payment Fee terms added to policy. | “* If you do not pay on time, or if your payment is dishonored or returned for any reason, you may incur a Late Fee or Returned Payment Fee, as specified in your Business Line of Credit Agreement. All lines of credit are subject to interest at the Applicable APR, as defined in your Business Line of C” | policy page |
| 2026-11-03 | Shop LC | Free shipping threshold changed from orders over $50 to sitewide free shipping. | “Free Shipping Sitewide” | policy page |
| 2026-11-03 | Current | Banking services provider changed from Choice Financial Group to Cross River Bank. | “Current is a financial technology company, not an FDIC-insured bank. FDIC insurance up to $250,000 only covers the failure of an FDIC-insured bank. Certain conditions must be satisfied for pass-through deposit insurance coverage to apply. Banking services provided by Cross River Bank, Member FDIC. T” | policy page |
| 2026-11-03 | World of Books | The bonus for selling books changed from $15 to $10. | “Get a $10 bonus when you SELL YOUR BOOKS | Use code: SELLNOW” | policy page |
| 2026-11-03 | UK EV Installers Shop | Returns are now restricted to consumers only, excluding business customers, whereas previously most items were accepted subject to conditions. | “Our Terms and Conditions allow for returns by consumers only. There is no automatic right of return for business customers. However, wherever possible, we will allow returns from both consumers and business customers. The following conditions apply to all returns:” | policy page |
| 2026-11-03 | Thankbox | New clause 10 added allowing donation of unclaimed funds after 365 days or 2 years, with 14-30 days notice. | “10. Unclaimed and abandoned gift collections. We may donate the remaining balance of a Thankbox's gift collection to a charity of our choice (a Donation) where:” | policy page |
| 2026-11-03 | Switch Health | Registered address changed from MRIB House, 25 Amersham Hill, High Wycombe, HP13 6NU to 1st Floor Suite C, The Crescent Centre, Temple Back, Bristol, BS1 6EZ. | “Registered Address: 1st Floor Suite C” | policy page |
| 2026-11-03 | Kenwood Travel | Closing time changed from 20:00 to 19:00. | “Monday - Friday 09:00 - 19:00” | policy page |
| 2026-11-03 | TacTree | Extended Christmas returns deadline changed from unspecified/implicit to 31st January 2027 for orders placed 1st Nov 2026-22nd Dec 2026. | “* Extended Christmas Returns until 31st January 2027: All orders placed between 1st November 2026 and 22nd December 2026 are eligible for extended returns until 31st January 2027. Simply raise your request using the portal link above. Please note, refunds will only be processed to the original payme” | policy page |
| 2026-11-02 | Simba Sleep | Monthly instalments term changed from 24 months to 30 months. | “* 30 Monthly instalments of” | policy page |
| 2026-11-02 | 'Stache Salt | Free shipping minimum spend changed from $100+ to $60+. | “FREE SHIPPING ON ORDERS OF $60+” | policy page |
| 2026-11-02 | Ruroc | Extended return deadline changed from 5th of January to 4th of January. | “* • You will have until the 4th of January to start your exchange or return.” | policy page |
| 2026-11-02 | ACE AIRPORT PARKING | Contact email for data requests changed from [email protected] to [email protected]. | “You can make a request to view information we have collected about you by emailing: [email protected]” | policy page |
| 2026-10-27 | The Solist | Return processing time changed from 5 business days to 7 business days. | “Please allow up to 7 business days to for us to process your return and up to 3 additional days for your return to show up in your account. We appreciate your patience.” | policy page |
| 2026-10-27 | Healthpilot | Contact hours changed from Mon-Fri 9am-6pm CST to Mon-Fri 8am-8pm CT and Sat-Sun 9am-6pm CT. | “(855) 922-5051 | TTY 711 Mon–Fri: 8am–8pm CT · Sat–Sun: 9am–6 pm CT” | policy page |
| 2026-10-27 | Shop LC | Free shipping changed from sitewide to online orders over $50. | “Free Shipping on Online Orders over $50” | policy page |
| 2026-10-27 | NB Distillery | Free delivery threshold changed from £99 to £75. | “Free Local Delivery & Free Delivery on Orders Over £75” | policy page |
| 2026-10-27 | Namibian Hardwood UK LTD | Free shipping minimum spend changed from £175 to £160. | “★ FREE UK MAINLAND DELIVERY OVER £160 ★” | policy page |
| 2026-10-27 | Shawbrook | Added exclusions for motor finance commission, unregulated finance, and leasing complaints, and updated the FCA deadline extension end date to 31 May 2026. | “Leasing agreements (for example, Personal Contract Hire) are not covered by the scheme. The following complaints are also outside the scheme and will continue to be handled under the usual FCA complaint-handling rules, with a final response normally provided within 8 weeks:” | policy page |
| 2026-10-20 | K-Sport UK Ltd. | Free delivery terms changed from unspecified to 'Free delivery to mainland UK' with a 'next working day when ordered by 2pm' condition. | “Free delivery to mainland UK, next working day when ordered by 2pm” | policy page |
| 2026-10-20 | Druce | The Property Ombudsman address changed from Salisbury SP1 2BP to Poole BH15 9EL. | “The Property Ombudsman Unit 159756, PO Box 7169, Poole, BH15 9EL” | policy page |
| 2026-10-20 | Waters Co Filters | Return condition changed from 'undamaged' to 'unused' and requirement to contact prior to return was added. | “Should you receive a product that you believe is not what was ordered, we shall replace the item or refund the item purchase value (excluding initial delivery fees) at our discretion provided the item is returned in original unused condition.” | policy page |
| 2026-10-20 | Soneven | Added new discount thresholds: SAVE $80 OVER $299 and SAVE $100 OVER $399. | “SAVE $15 OVER $99 | SAVE $30 OVER $149 | SAVE $50 OVER $199 | SAVE $80 OVER $299 | SAVE $100 OVER $399” | policy page |
| 2026-10-20 | NB Distillery | Free delivery minimum spend increased from £75 to £99. | “Free Local Delivery & Free Delivery on Orders Over £99” | policy page |
| 2026-10-19 | NOW | Sports memberships changed from NOW Sports Month/Day to NOW All Sky Sports/Football/Multi-Sport/Day with new combination rules. | “NOW All Sky Sports Membership - This gives you access to all live Sky Sports channels, streamed events, and a range of on-demand sports content.;” | policy page |
| 2026-10-19 | First Tech | APR changed from 7.291% to 7.156%. | “7.156% Annual Percentage Rate (APR)*” | policy page |
| 2026-10-13 | Sunsave | Initial response time changed from 'five days' to 'five business days'. | “* Send you an initial response letter as soon as we can, and no later than five business days after receiving your complaint. This will include details on what we are doing about it.” | policy page |
| 2026-10-13 | Greaves Sports | Christmas returns period changed from no specific text to 1st Oct 2026 to 14th Jan 2027. | “Any purchases made from the 1st of October 2026 can be returned up until the 14th of January 2027, as part of our extended Christmas returns period. For full-price merchandise we offer a refund or exchange. Sale items or items returned with a gift receipt qualify for an exchange or store credit only” | policy page |
| 2026-10-06 | Current | Eligible Payroll Deposit condition changed from 'at least $200 over a 35-day period' to include 'and/or be a Current Max subscriber'. | “Points To earn Points, you must receive at least one Eligible Payroll Deposit of at least $200 over a 35-day period and/or be a Current Max subscriber, make Build Card purchases at retailers whose merchant code belongs to the category or categories selected in the app, and complete other actions tha” | policy page |
| 2026-10-06 | Eastern Gases | contact email changed from [email protected] to [email protected] | “[email protected]” | policy page |
| 2026-10-05 | Sellvia | Express ACH transfer fee minimum spend changed from $30 to $40. | “Express ACH transfer fee – 14% (min. $40)” | policy page |
| 2026-09-29 | Supreme Ski School | New cancellation terms for Skiset equipment rental added: 100% refund if cancelled more than 48 hours prior, non-refundable if 48 hours or less. | “* Cancellation more than 48 hours prior to the start of the equipment rental: 100% of the equipment rental fees will be refunded.” | policy page |
| 2026-09-29 | Diamond Green Energy Ltd | Acknowledgement time changed from 5 working days to 2 working days; resolution timeframe changed from 14 days to 10 working days. | “2 working days To acknowledge your complaint” | policy page |
| 2026-09-29 | Hurst Iw | Free delivery minimum spend increased from £30 to £50.00. | “Orders over £50.00 Most of Mainland UK” | policy page |
| 2026-09-29 | Hobo Jack | Free UK shipping minimum spend increased from £40 to £50. | “FREE UK SHIPPING | SPEND OVER £50” | policy page |
| 2026-09-22 | Peru For Less | The notice period for postponing a trip changed from 30 days to 20 days. | “With written notification 20 days before arrival, the client may postpone their trip up to one year and receive travel credit for the future trip.” | policy page |
| 2026-09-22 | rollupbanner.com | Saturday delivery replaced weekend delivery; pre 10am upgrade option removed. | “We also offer a Saturday delivery services which is charged at a premium. When going through the checkout process, we allow you the option to upgrade your anytime next day delivery to a pre noon or pre 9am service.” | policy page |
| 2026-09-22 | Hurst Iw | Free delivery threshold changed from no minimum specified to orders over £30. | “FREE ISLANDWIDE DELIVERIES ON ALL ORDERS OVER £30!!!” | policy page |
| 2026-09-21 | O2 | Returns process changed from unspecified specific process to nearest O2 store. | “The iPhone 18 Pro Max has a larger battery than previous models, so if you need to send it back for any reason, the returns process will have to be done in your nearest O2 store .” | policy page |
| 2026-09-15 | Consumers Credit Union | Fraud contact method changed from responding 'YES' to a fraud alert to video call/screen-sharing requests. | “CCU's Fraud department will never contact you through a video call and request a screen-sharing session. If you receive such a request, HANG UP and call CCU at 877.275.2228.” | policy page |
| 2026-09-15 | SKYWITHCLASS | Governing law changed to State of Florida, USA, and jurisdiction rules were added. | “Governing Law and Jurisdiction. These Terms of Use and any dispute arising out of or relating to them or to any booking made with SKYWITHCLASS are governed by the laws of the State of Florida, USA, without regard to its conflict-of-law rules. Any dispute not resolved as set out above shall be brough” | policy page |
| 2026-09-15 | Protect Line - Life Insurance | The referral gift voucher amount changed from £100 to £75. | “Earn yourself a £75 gift voucher when you refer a friend to Protect Line.” | policy page |
| 2026-09-08 | Golden Bird Jewels | Free gift threshold increased from 699 USD to 799 USD. | “Get Free Gift On Order Above 799 USD” | policy page |
| 2026-09-08 | Minted New York | Free US shipping minimum spend changed from no stated threshold to $150. | “Free US Shipping on Orders Over $150.” | policy page |
| 2026-09-08 | BankFive | APY changed from 4.00% to 4.30%. | “Earn4.30% APY with our 15 Month CD.” | policy page |
| 2026-09-08 | Shop LC | Free shipping threshold changed from orders over $50 to sitewide. | “Free Shipping Sitewide” | policy page |
| 2026-09-08 | Smart Insurance | Added the phone number 0800 977 6984 as a contact route. | “The quickest way to do this is to give us a call on 0800 977 6984 or register for a free call back. You’ll get in contact with our award-winning UK based call centre. From there we’ll take you through everything step by step.” | policy page |
| 2026-09-08 | Your Company Formations | Companies House Identity Verification fee changed from £19.99 to £24.99. | “Companies House Services Confirmation Statement - £90 Companies House Identity Verification - £24.99 Director Appointment & Resignation - £19.99 Company Name Change - £40 Company Dissolution - £50 Issue of Shares - £98 Transfer of Shares – £98 Dormant Company Accounts - £118.00” | policy page |
Automated change detection on each company's own policy page; a listed change is a classification of the text diff, not a judgement of the policy.