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Future Electronics: most-reported complaints

Complaints in recent reviews
100% of 5 recent reviews analysed
Most-reported issue
Support unreachable 60% of complaints
Company replies
0% of negative reviews, typically within a day
TrustScore
2.3 from 7 total reviews
Review window analysed
2023-06-19 to 2026-09-18 5 reviews
Sector
Retail

Automated analysis of 5 public Trustpilot reviews published 2023-06-19 to 2026-09-18. TrustScore 2.3 from 7 total reviews — see the Trustpilot page. Quick answer: is Future Electronics legit? Issues below reflect what reviewers reported, not findings of wrongdoing.

Reviewers most often report that customer support is unreachable, with three out of five complaints citing a lack of response or inability to locate orders. Additionally, two reviewers noted that the process to cancel an order was difficult. These findings are based on five reviews analyzed between June 2023 and September 2026, though no specific trend could be established due to the low volume of feedback.

Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.

Not enough reviews to establish a trend.

What are the most common complaints about Future Electronics?

Complaint categories for Future Electronics, with share, count, trend and monthly pattern
IssueShareCountTrendBy month
Support unreachable
60%
3
Hard to cancel
40%
2

Support unreachable

3 reports · 60% of complaints
“After no response I contacted them via web chat, again they could not find the order”
1-star review · 2023-06-19 · Trustpilot · Verbatim · classified as a severe complaint

2 readers marked this review helpful on Trustpilot.

“This Steve Crosby never answered any phone calls.”
1-star review · 2024-08-28 · Trustpilot · Verbatim · classified as a severe complaint

1 reader marked this review helpful on Trustpilot.

“They never answer. Tried Bangalore India, Pune India office. They even don`t reply on emails.”
1-star review · 2025-06-10 · Trustpilot · Verbatim

Hard to cancel

2 reports · 40% of complaints
“After no response I contacted them via web chat, again they could not find the order”
1-star review · 2023-06-19 · Trustpilot · Verbatim · classified as a severe complaint

2 readers marked this review helpful on Trustpilot.

“This Steve Crosby never answered any phone calls.”
1-star review · 2024-08-28 · Trustpilot · Verbatim · classified as a severe complaint

1 reader marked this review helpful on Trustpilot.

How to reach Future Electronics

These are the contact details Future Electronics publishes on its Trustpilot profile, as of our last check on 2026-11-11 — it publishes no phone number there, address Boulevard Hymus 237, Pointe-Claire, H9R 1G4, CA.

5complaints identified
100%of recent reviews analysed
0%of negative reviews get a company reply, typically within a day

The company has not claimed its Trustpilot profile. We last checked this profile on 2026-11-11 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.

Forum footprint: 1 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count. Recent thread titles: “E: 20/1?? wireless MoB system”.

Elsewhere: 4.2★ on Google (5 reviews, as of November 2026)

Sector benchmark: support unreachable makes up 60% of this company’s complaints vs a 17% median across 146 ranked companies in its sector.

Review velocity: 1 of this company’s 7 Trustpilot reviews (14%) were written in the last 12 months.

Other UK companies with evidenced “Support unreachable” complaints

See all companies by issue: Support unreachable · Hard to cancel · Sector table: Retail in the UK

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-10-06.