Peacocktv: most-reported complaints
Automated analysis of 119 public Trustpilot reviews published 2026-05-05 to 2026-09-27. TrustScore 1.2 from 1,318 total reviews — see the Trustpilot page. Quick answer: is Peacocktv legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues with poor core service, citing 27 instances of complaints which represent 24% of the total. Misleading pricing was the second most frequent concern, with 26 reports accounting for another 24% of complaints. Additional common issues included support being unreachable, reported 14 times, and billing errors, reported 11 times.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
The company has not claimed its Trustpilot profile. We last checked this profile on 2026-09-27 and found 5 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.
TrustScore over time
1.2 → 1.2 across 7 census measurements since 2026-09-09. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-09-09 (0%, 0.0d) · 2026-09-12 (0%, 0.0d) · 2026-09-15 (0%, 0.0d) · 2026-09-18 (0%, 0.0d) · 2026-09-21 (0%, 0.0d) · 2026-09-24 (0%, 0.0d) · 2026-09-27 (0%, 0.0d).
Severity: 18% of this company’s 110 graded complaints were classified as severe (money lost, an essential service cut off, or a problem unresolved for months). See the harm index.
Reviewers here waited a median of 1.1 days between the experience and publishing their negative review (117 reviews record both dates).
Sector benchmark: poor core service makes up 24% of this company’s complaints vs a 13% median across 9 ranked companies in its sector.
Review velocity: 331 of this company’s 1,318 Trustpilot reviews (25%) were written in the last 12 months.
What are the most common complaints about Peacocktv?
Poor core service
27 reports · 24% of complaintsfalling“they still billed me for the next month. Their customer service is a flat zero.”
2 readers marked this review helpful on Trustpilot.
“blurry image make miss part of the games and shows, I was waiting for the ceremony for the third place it never didn’t show it live.”
1 reader marked this review helpful on Trustpilot.
“live show that you're watching is interrupted every 15 seconds with a black screen with colored circles saying to come back later.”
1 reader marked this review helpful on Trustpilot.
Misleading pricing
26 reports · 24% of complaintssteady“They offered me a deal for 2 months for $9.99 they charged me $9.99 a month they would not reimburse me a dime”
3 readers marked this review helpful on Trustpilot.
“I get your service as a part of my cable package, yet much of the good stuff cannot be watched without paying.”
2 readers marked this review helpful on Trustpilot.
“I just paid 7.99 and now I can't watch certain things making me upgrade”
2 readers marked this review helpful on Trustpilot.
Support unreachable
14 reports · 13% of complaintsfalling“I cannot talk to anyone about the issue”
2 readers marked this review helpful on Trustpilot.
“A business without a phone number or no customer service is not a business.”
1 reader marked this review helpful on Trustpilot.
“tried to cancel my plan and they instead upgraded my plan!”
Billing errors
11 reports · 10% of complaintssteady“they still billed me for the next month. Their customer service is a flat zero.”
2 readers marked this review helpful on Trustpilot.
“being double charged monthly $10.99 for over a year”
2 readers marked this review helpful on Trustpilot.
“it charged me for both the basic and the pro service and I requested a refund for the basic service that I was double charged for and it denied my refund”
2 readers marked this review helpful on Trustpilot.
Refund refused
10 reports · 9% of complaintsfalling“They offered me a deal for 2 months for $9.99 they charged me $9.99 a month they would not reimburse me a dime”
3 readers marked this review helpful on Trustpilot.
“it charged me for both the basic and the pro service and I requested a refund for the basic service that I was double charged for and it denied my refund”
2 readers marked this review helpful on Trustpilot.
“they wont refund they just want u to pay more to upgrade”
2 readers marked this review helpful on Trustpilot.
Support unhelpful
9 reports · 8% of complaintsfalling“they still billed me for the next month. Their customer service is a flat zero.”
2 readers marked this review helpful on Trustpilot.
“being double charged monthly $10.99 for over a year”
2 readers marked this review helpful on Trustpilot.
“my refund request was denied. Their customer service was unhelpful”
1 reader marked this review helpful on Trustpilot.
Compare Peacocktv with…
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-27.