TeachersPayTeachers: most-reported complaints
Automated analysis of 26 public Trustpilot reviews published 2012-11-08 to 2026-09-16. TrustScore 1.9 from 26 total reviews — see the Trustpilot page. Quick answer: is TeachersPayTeachers legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report account and app problems, which accounted for 55% of the 20 complaints identified across 26 reviews. Billing errors were the next most frequent issue, cited in 25% of complaints, followed by reports of unreachable support at 20%. A small number of other issues, including content quality concerns, made up the remaining 15% of complaints. No clear trend could be established for these issues due to the limited number of reviews.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
The company has not claimed its Trustpilot profile. We last checked this profile on 2026-09-27 and found 26 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Severity: 55% of this company’s 20 graded complaints were classified as severe (money lost, an essential service cut off, or a problem unresolved for months). See the harm index.
Review velocity: 10 of this company’s 26 Trustpilot reviews (38%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about TeachersPayTeachers?
Account/app problems
11 reports · 55% of complaints“My account was locked because I used my phone wifi since my home wifi was down.”
3 readers marked this review helpful on Trustpilot.
“The sudden closure of my seller account on TPT, without explanation or communication, made me realize how risky it is”
3 readers marked this review helpful on Trustpilot.
“they just deleted my whole store yesterday sighting non-compliance to their terms”
2 readers marked this review helpful on Trustpilot.
Billing errors
5 reports · 25% of complaints“withholding $300 of my finalized earnings”
2 readers marked this review helpful on Trustpilot.
“withheld $1,910 in finalized earnings”
2 readers marked this review helpful on Trustpilot.
“My account was closed without warning or explanation.”
1 reader marked this review helpful on Trustpilot.
Support unreachable
4 reports · 20% of complaints“My account was locked because I used my phone wifi since my home wifi was down.”
3 readers marked this review helpful on Trustpilot.
“Platform does not work. Zero customer support.”
2 readers marked this review helpful on Trustpilot.
“The link for the cards print off was "broken"”
2 readers marked this review helpful on Trustpilot.
Other
3 reports · 15% of complaints“the English in the booklet isn't perfect”
1 reader marked this review helpful on Trustpilot.
“They scrub any negative reviews and much of their material is now made by corporations using Ai”
“some of the exercises and education materials are totally bullshit! My son has to use some Materials in music”
Overcharging
3 reports · 15% of complaints“Takes so much of a seller’s profit, and then completely steals money if it’s in your account unclaimed for too long.”
4 readers marked this review helpful on Trustpilot.
“When you sell something for $1, you make 20 cents off it. The company and their fees take 80% of the money”
4 readers marked this review helpful on Trustpilot.
“TPT takes a commission of 45 cents and a service fee of 30 cents, which means I only get 24 cents for a 99 cent product.”
4 readers marked this review helpful on Trustpilot.
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-27.