Navico: most-reported complaints
Automated analysis of 14 public Trustpilot reviews published 2020-08-20 to 2026-08-11. TrustScore 2.5 from 17 total reviews — see the Trustpilot page. Quick answer: is Navico legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues with faulty products, which accounted for 46% of the 13 complaints identified in 14 reviews. Support-related problems were also frequent, with 38% of complaints citing unreachable or unhelpful customer service. Additionally, 23% of the complaints involved disputes over warranty coverage.
How to reach Navico
These are the contact details Navico publishes on its Trustpilot profile, as of our last check on 2026-09-26 — it publishes no phone number there, address Nyåskaiveien 2, Egersund, 4370, NO.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
The company claimed its Trustpilot profile on 2018-02-28. We last checked this profile on 2026-09-26 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Companies House: NAVICO UK LIMITED (no. 00565631), active, incorporated 1956 (70.4 years); next accounts due 2027-09-30, last accounts filed 2026-07-07. 3 current officers (60 on record historically); 8 filings in the last 12 months (282 filings on record). official record — public register facts, not an indicator of wrongdoing; officer changes are routine in many company structures. Live Companies House status as of 2026-09-23.
Forum footprint: 7 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count. Recent thread titles: “E: 01/06 Win 1 of Five Navicore SatNav Systems”, “Navicore GPS for mobile phone”, “Nokia 770-GPS SatNav activation-Need help”.
Sector benchmark: faulty product makes up 46% of this company’s complaints vs a 25% median across 142 ranked companies in its sector.
Review velocity: 5 of this company’s 17 Trustpilot reviews (29%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about Navico?
Faulty product
6 reports · 46% of complaints“Customer service is a joke, the tech managerEvan.Kwiatkowski dometic.com is worthless. Told me a fitting they make works and it had -4 orb fitting to fit my SIMRAD auto pilot pump, and he is wrong.”
2 readers marked this review helpful on Trustpilot.
“the unit was no longer supported and parts were not available”
“The metal casting had dissolved and crumbled.”
Support unreachable
5 reports · 38% of complaints“Hands down to worlds worst cutomwr service.”
1 reader marked this review helpful on Trustpilot.
“The metal casting had dissolved and crumbled.”
“I have called them and sat on hold for over 3 hours, TWICE and never spoke to a tech.”
Support unhelpful
5 reports · 38% of complaints“Customer service is a joke, the tech managerEvan.Kwiatkowski dometic.com is worthless. Told me a fitting they make works and it had -4 orb fitting to fit my SIMRAD auto pilot pump, and he is wrong.”
2 readers marked this review helpful on Trustpilot.
“I have not received one email confirmation of my order even though a hold has been placed on the funds in my account.”
1 reader marked this review helpful on Trustpilot.
“The customer service reps I called were the least bit helpful. They kept asking for more tests on the charger”
Warranty disputes
3 reports · 23% of complaints“The customer service reps I called were the least bit helpful. They kept asking for more tests on the charger”
“the unit was no longer supported and parts were not available”
“The only response I received was that the warranty has expired”
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-07.