MWANDS.COM: most-reported complaints
Automated analysis of 160 public Trustpilot reviews published 2019-03-14 to 2026-01-27. TrustScore 4.9 from 661 total reviews — see the Trustpilot page. Quick answer: is MWANDS.COM legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues with faulty products, which accounted for 65% of the 20 identified complaints. Support was described as unhelpful in 30% of cases, while warranty disputes made up 25% of the feedback. Delivery failures were also noted, representing 15% of the complaints. No clear trend could be established for these issues due to a lack of sufficient review data.
How to reach MWANDS.COM
These are the contact details MWANDS.COM publishes on its Trustpilot profile, as of our last check on 2026-09-24 — phone 417-935-2260, email [email protected], address 332 Cobble Stone Drive, Seymour, 65746, US.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
The company claimed its Trustpilot profile on 2015-09-17. We last checked this profile on 2026-09-24 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Severity: 35% of this company’s 20 graded complaints were classified as severe (money lost, an essential service cut off, or a problem unresolved for months). See the harm index.
56% of its 131 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: faulty product makes up 65% of this company’s complaints vs a 33% median across 62 ranked companies in its sector.
Review velocity: 1 of this company’s 661 Trustpilot reviews (0%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about MWANDS.COM?
Faulty product
13 reports · 65% of complaints“I now own a $7000 paperweight that doesn't work because they can't won't send anybody out to fix it”
The company replied on 2022-12-12: “We no longer respond to negative reviews outside of the Better Business Bureau. Individuals using irrelevant sites for negative reviews are typically seeking to bully us into giving up and just…”
Our classifier read this reply as a deflection.
“the first item a hybrid wind and solar control panel lasted about 2 to 3 weeks then the "main brain" mechanism went out it was defective”
The company replied on 2022-09-21: “Sadly, small businesses like Missouri Wind and Solar suffer through bad customers with internet service and a belief they will get their way if they yell loudly enough. This particular customer has…”
Our classifier read this reply as a deflection.
“After about a year it failed because water puddles in the stator with no way to get out so corroded all the wires”
The company replied on 2020-04-10: “Jerry bought this 11/13/2018. We offer a one year warranty. Jerry reported some issues with corrosion. We highly suggested he use our marine varnish which he refused.”
Our classifier read this reply as a deflection.
1 reader marked this review helpful on Trustpilot.
Support unhelpful
6 reports · 30% of complaints“I now own a $7000 paperweight that doesn't work because they can't won't send anybody out to fix it”
The company replied on 2022-12-12: “We no longer respond to negative reviews outside of the Better Business Bureau. Individuals using irrelevant sites for negative reviews are typically seeking to bully us into giving up and just…”
Our classifier read this reply as a deflection.
“Wind turbine failed after 2 days.”
The company replied on 2020-03-11: “Before judging Missouri Wind and Solar based on this review, I would ask you to click on Jerry's name and read through his existing Trustpilot reviews. He has 16 reviews, of which, 12 are 2 star…”
Our classifier read this reply as a deflection.
1 reader marked this review helpful on Trustpilot.
“Pump only runs for a few minutes at a time dispite their QC saying the invertor checked out ok.”
The company replied on 2019-11-24: “Adam, It looks like our QC group worked this out with you. We're sorry the unit is not performing the way you expected. Although we have hundreds of units working in the field, it's not uncommon to…”
Our classifier read this reply as a deflection.
Warranty disputes
5 reports · 25% of complaints“the first item a hybrid wind and solar control panel lasted about 2 to 3 weeks then the "main brain" mechanism went out it was defective”
The company replied on 2022-09-21: “Sadly, small businesses like Missouri Wind and Solar suffer through bad customers with internet service and a belief they will get their way if they yell loudly enough. This particular customer has…”
Our classifier read this reply as a deflection.
“After about a year it failed because water puddles in the stator with no way to get out so corroded all the wires”
The company replied on 2020-04-10: “Jerry bought this 11/13/2018. We offer a one year warranty. Jerry reported some issues with corrosion. We highly suggested he use our marine varnish which he refused.”
Our classifier read this reply as a deflection.
1 reader marked this review helpful on Trustpilot.
“Wind turbine failed after 2 days.”
The company replied on 2020-03-11: “Before judging Missouri Wind and Solar based on this review, I would ask you to click on Jerry's name and read through his existing Trustpilot reviews. He has 16 reviews, of which, 12 are 2 star…”
Our classifier read this reply as a deflection.
1 reader marked this review helpful on Trustpilot.
Delivery failed
3 reports · 15% of complaints“Nobody answers the phone, they have blocked me on Facebook so I cannot send a message”
The company replied on 2020-11-04: “We no longer use this site to collect reviews as this site engages in unprofessional tactics. We encourage you to check out our reviews on the Better Business Bureau website. The BBB has…”
Our classifier read this reply as a deflection.
“it was not sent with the Freedom PMG as advertised”
“sent the wrong batterys very upset”
The company replied on 2019-11-24: “Michael, In looking at the order, it looks like you wanted AGMs but then decided against them due to the expense. Instead, you actually purchased the lead-acid batteries that were received. I'm sorry…”
Our classifier read this reply as a deflection.
1 reader marked this review helpful on Trustpilot.
Support unreachable
3 reports · 15% of complaints“Nobody answers the phone, they have blocked me on Facebook so I cannot send a message”
The company replied on 2020-11-04: “We no longer use this site to collect reviews as this site engages in unprofessional tactics. We encourage you to check out our reviews on the Better Business Bureau website. The BBB has…”
Our classifier read this reply as a deflection.
“My 4 emails to the General Manager (McDaris) have gone unanswered.”
The company replied on 2019-11-24: “All of Peter's emails have been answered. This particular build has been successfully in place for nearly 10 years without issue. It is not dangerous. While Peter accuses us of having a dangerous…”
Our classifier read this reply as a deflection.
“It worked but only for a few hours. I reinstalled it and tried to get the turbine to generate power but no luck.”
Not as described
3 reports · 15% of complaints“When I bought a complete system it should be complete. I've had to make several additional purchases.”
“Upon receiving the product, it came with zero wiring specifications.”
“we bought you wind turbines to charge in 48v and that develops 10 w max with a wind at 15 meters second”
The company replied on 2019-04-08: “Carrara, I'm very sorry that our product has not met your expectations. We diligently strive to make sure all of our customers are happy. I'm asking our General Manager, David McDaris to reach out to…”
Our classifier read this reply as a template response.
Compare MWANDS.COM with…
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-08-18.