GRANGE MOTORS: most-reported complaints
Automated analysis of 73 public Trustpilot reviews published 2019-01-17 to 2026-09-09. TrustScore 2.9 from 73 total reviews — see the Trustpilot page. Quick answer: is GRANGE MOTORS legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report that support is unhelpful, with 23 out of 40 identified complaints citing unprofessional tone and attitude. Support is also frequently described as unreachable, as 17 reviewers noted that staff do not answer the phone or return calls. Additionally, 17 complaints involve faulty products or misleading warranty information, while 7 reviewers reported poor core service regarding vehicle inspections.
How to reach GRANGE MOTORS
These are the contact details GRANGE MOTORS publishes on its Trustpilot profile, as of our last check on 2026-09-28 — it publishes no phone number there, email [email protected], address Dorcan Way, Swindon, SN3 3RA, GB.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
The company claimed its Trustpilot profile on 2022-04-14. We last checked this profile on 2026-09-28 and found 73 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Severity: 25% of this company’s 40 graded complaints were classified as severe (money lost, an essential service cut off, or a problem unresolved for months). See the harm index.
Reviewers here waited a median of 1.6 days between the experience and publishing their negative review (35 reviews record both dates).
Sector benchmark: support unhelpful makes up 58% of this company’s complaints vs a 27% median across 330 ranked companies in its sector.
Review velocity: 11 of this company’s 73 Trustpilot reviews (15%) were written in the last 12 months.
What are the most common complaints about GRANGE MOTORS?
Support unhelpful
23 reports · 58% of complaintssteady“unprofessional tone and attitude”
2 readers marked this review helpful on Trustpilot.
“they never answer the phone and never call back if you leave a message.”
2 readers marked this review helpful on Trustpilot.
“Multiple issues found over the next few months. Same initial problem kept persisting after each new problem was found and fixed.”
1 reader marked this review helpful on Trustpilot.
Support unreachable
17 reports · 42% of complaintsrising since 2024-12“they never answer the phone and never call back if you leave a message.”
2 readers marked this review helpful on Trustpilot.
“they have still not had time to look at the vehicle”
1 reader marked this review helpful on Trustpilot.
“Emails went unanswered, phone calls went ignored.”
1 reader marked this review helpful on Trustpilot.
Faulty product
17 reports · 42% of complaintssteady“The dealership lied and told me I didn't receive a warranty despite the original advert and correspondence stating otherwise.”
2 readers marked this review helpful on Trustpilot.
“they never answer the phone and never call back if you leave a message.”
2 readers marked this review helpful on Trustpilot.
“Multiple issues found over the next few months. Same initial problem kept persisting after each new problem was found and fixed.”
1 reader marked this review helpful on Trustpilot.
Poor core service
7 reports · 18% of complaintssteady“they have still not had time to look at the vehicle”
1 reader marked this review helpful on Trustpilot.
“they denied this emphatically essentially calling me a liar complete with arrogance and totally disdainful attitude.”
1 reader marked this review helpful on Trustpilot.
“the individual at the other end was rude, and aggressive, and seemed uninterested in helping me and raised his voice.”
1 reader marked this review helpful on Trustpilot.
Warranty disputes
5 reports · 12% of complaintsfalling“The dealership lied and told me I didn't receive a warranty despite the original advert and correspondence stating otherwise.”
2 readers marked this review helpful on Trustpilot.
“Multiple issues found over the next few months. Same initial problem kept persisting after each new problem was found and fixed.”
1 reader marked this review helpful on Trustpilot.
“Four months later, some 30 calls and 10 messages not replied to, head of sales ignores me and no answer as to cover.”
1 reader marked this review helpful on Trustpilot.
Misleading pricing
4 reports · 10% of complaintsrising since 2024-12“The dealership lied and told me I didn't receive a warranty despite the original advert and correspondence stating otherwise.”
2 readers marked this review helpful on Trustpilot.
“we have had to fork out about half as much as the purchase price in order to make the thing safe.”
1 reader marked this review helpful on Trustpilot.
“Four months later, some 30 calls and 10 messages not replied to, head of sales ignores me and no answer as to cover.”
1 reader marked this review helpful on Trustpilot.
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-28.