Finamply: most-reported complaints
Automated analysis of 192 public Trustpilot reviews published 2026-03-18 to 2026-09-08. TrustScore 4.9 from 959 total reviews — see the Trustpilot page. Quick answer: is Finamply legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues categorized as 'Other,' accounting for 50% of the 4 complaints identified in 192 reviews. One specific complaint mentions losing thousands of pounds due to a mis-sold mortgage in principle. A trend cannot be established yet because there are not enough reviews.
How to reach Finamply
These are the contact details Finamply publishes on its Trustpilot profile, as of our last check on 2026-09-24 — phone 03330 341 287, email [email protected].
The company claimed its Trustpilot profile on 2023-03-16, uses Trustpilot’s paid features, and last replied to a negative review on 2026-09-17. Trustpilot ranks it 43 of 86 in Mortgage Broker. We last checked this profile on 2026-09-24 and found 6 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Companies House: FINAMPLY HOLDINGS LIMITED (no. 15998042), active, incorporated 2024 (1.9 years); next accounts due 2026-10-04, last accounts filed 2026-09-15. 2 current officers (3 on record historically), 1 resignation in the last 24 months; 9 filings in the last 12 months (10 filings on record). official record — public register facts, not an indicator of wrongdoing; officer changes are routine in many company structures. Live Companies House status as of 2026-09-23.
Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.
Elsewhere: 4.5★ on Google (82 reviews)
TrustScore over time
4.9 → 4.9 across 15 census measurements since 2026-08-12. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-08-12 (100%, 5.7d) · 2026-08-15 (100%, 5.7d) · 2026-08-18 (100%, 5.7d) · 2026-08-21 (100%, 5.7d) · 2026-08-24 (100%, 5.7d) · 2026-08-28 (100%, 5.7d) · 2026-08-31 (100%, 5.7d) · 2026-09-03 (100%, 2.4d) · 2026-09-06 (100%, 2.4d) · 2026-09-09 (83%, 2.4d) · 2026-09-12 (83%, 2.4d) · 2026-09-15 (83%, 2.4d) · 2026-09-18 (100%, 3.5d) · 2026-09-24 (100%, 3.5d).
31% of its 208 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: other makes up 50% of this company’s complaints vs a 20% median across 148 ranked companies in its sector.
Review velocity: 381 of this company’s 959 Trustpilot reviews (40%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about Finamply?
Other
2 reports · 50% of complaints“Not too mention the thousands off pounds we lost in all of this and it was all down to miss sold mortgage in principle”
The company replied on 2026-05-26: “Thank you for taking the time to share your feedback. We’re very sorry to hear how upsetting and frustrating this experience has been for you, particularly given the impact this has had on your…”
Our classifier read this reply as a substantive response.
“every piece of information you receive is wrong it gets quite draining”
The company replied on 2026-05-26: “Thank you for taking the time to provide such detailed feedback. We’re sorry to hear that your experience did not meet expectations, particularly during what we appreciate can already be a stressful…”
Our classifier read this reply as a substantive response.
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-09.