Wildlifestudios: most-reported complaints
Automated analysis of 15 public Trustpilot reviews published 2022-03-30 to 2026-08-17. TrustScore 1.8 from 20 total reviews — see the Trustpilot page. Quick answer: is Wildlifestudios legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report that customer support is unhelpful, with five out of 14 identified complaints citing this issue. Billing errors and faulty products are also frequently mentioned, each accounting for four of the 14 complaints. Additionally, three reviewers reported that support was unreachable. A clear trend cannot be established due to the limited number of reviews.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
The company has not claimed its Trustpilot profile. We last checked this profile on 2026-09-26 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.
What their policy promises
refund window: 14 days
“your request must be submitted within 14 days of the date of purchase.”
Quoted verbatim from the company’s own published policy (source page); complaint counts are census classifications. As of 2026-09-26.
Policy-page monitoring
We monitor this company’s published policy page for changes. No changes have been detected since we started watching on 2026-09-01.
Automated change detection on the company’s own published policy page — a record of when the page changed, not a judgement on what changed.
Sector benchmark: support unhelpful makes up 36% of this company’s complaints vs a 27% median across 320 ranked companies in its sector.
Review velocity: 8 of this company’s 20 Trustpilot reviews (40%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about Wildlifestudios?
Support unhelpful
5 reports · 36% of complaints“The problem lies in being charged much more than we paid in a refund transaction!”
1 reader marked this review helpful on Trustpilot.
“now it's full of bugs. You don't get the full points for shooting other planes”
“Developers will not refund. Sending back automated ai robot email responses.”
Faulty product
4 reports · 29% of complaints“now it's full of bugs. You don't get the full points for shooting other planes”
“The developers have completely changed the players experience it no longer for from players.”
1 reader marked this review helpful on Trustpilot.
“crashes. All the bonus you need to play for years to get and without them game is useless unfair.”
Billing errors
4 reports · 29% of complaints“my account was penalized and blocked from gameplay”
“The game support is very well hidden.”
“The problem lies in being charged much more than we paid in a refund transaction!”
1 reader marked this review helpful on Trustpilot.
Support unreachable
3 reports · 21% of complaints“The game support is very well hidden.”
“Wildlife banned my account for no reason. There was never an explanation as to why my account was banned.”
“They have facebook and reddit for support, both are useless.”
Misleading pricing
2 reports · 14% of complaints“Been using tennis pro for ages and enjoyed until their latest upgrade where noone wins which is designed to get people spending more.”
1 reader marked this review helpful on Trustpilot.
“The developers have completely changed the players experience it no longer for from players.”
1 reader marked this review helpful on Trustpilot.
Account/app problems
2 reports · 14% of complaints“my account was penalized and blocked from gameplay”
“Wildlife banned my account for no reason. There was never an explanation as to why my account was banned.”
Compare Wildlifestudios with…
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-08-27.