AeroLeads: most-reported complaints
- Complaints in recent reviews
- 54% of 72 recent reviews analysed
- Most-reported issue
- Other 82% of complaints
- Company replies
- 0% of negative reviews, typically within a day
- TrustScore
- 2 from 73 total reviews
- Review window analysed
- 2017-10-09 to 2026-11-11 72 reviews
- Sector
- Telecoms & IT
Automated analysis of 72 public Trustpilot reviews published 2017-10-09 to 2026-11-11. TrustScore 2 from 73 total reviews — see the Trustpilot page. Quick answer: is AeroLeads legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues categorized as 'Other,' with 32 out of 39 identified complaints, including concerns about personal data being processed and made public without permission. A smaller number of reviewers, accounting for 15% of complaints, state that customer support is unreachable, citing examples such as receiving no response via live chat. The analysis is based on 72 reviews collected between October 2017 and November 2026. No clear trend can be established for these issues due to the limited number of reviews.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
Not enough reviews to establish a trend.
What are the most common complaints about AeroLeads?
| Issue | Share | Count | Trend | By month |
|---|---|---|---|---|
| Other | 82% | 32 | ||
| Support unreachable | 15% | 6 |
Other
32 reports · 82% of complaints“My personal data has been processed and made public without my permission.”
4 readers marked this review helpful on Trustpilot.
“Support doesn't do anything, they said they removed data, but can't reply to answer them”
4 readers marked this review helpful on Trustpilot.
“I have contacted them on their live chat without any response.”
4 readers marked this review helpful on Trustpilot.
Support unreachable
6 reports · 15% of complaints“I have contacted them on their live chat without any response.”
4 readers marked this review helpful on Trustpilot.
“You cannot cancel the account & they will keep charging your credit card.”
1 reader marked this review helpful on Trustpilot.
“a data scraping company with zero customer services-”
1 reader marked this review helpful on Trustpilot.
The company has not claimed its Trustpilot profile. We last checked this profile on 2026-11-13 and found 1 new review. These are facts Trustpilot publishes about the profile, as of our last harvest.
Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.
Severity: 67% of this company’s 39 graded complaints were classified as severe (money lost, an essential service cut off, or a problem unresolved for months). See the harm index.
Reviewers here waited a median of 0.7 days between the experience and publishing their negative review (42 reviews record both dates).
Review provenance: 21 company-invited reviews in the recent window average 4.62★, while 45 organic (uninvited) reviews average 1.49★.
Sector benchmark: other makes up 82% of this company’s complaints vs a 24% median across 60 ranked companies in its sector.
Review velocity: 9 of this company’s 73 Trustpilot reviews (12%) were written in the last 12 months.
Other UK companies with evidenced “Support unreachable” complaints
- Aerotravels
- Afro International
- ALA Insurance
- Alice Made This
- Allscreens Nationwide Ltd
- AlphaSights
- Altery
- Amazon.com, Inc.
- American Express
- American Express Global Business Travel
See all companies by issue: Support unreachable · Sector table: Telecoms & IT in the UK
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-11-13.