Cycle Courier Co.: most-reported complaints
Automated analysis of 247 public Trustpilot reviews published 2026-07-06 to 2026-08-27. TrustScore 4.9 from 899 total reviews — see the Trustpilot page. Quick answer: is Cycle Courier Co. legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Across 247 Trustpilot reviews analysed, the most-reported issues with Cycle Courier Co. were: Delivery late (2 reports). There are not enough reviews to establish a trend.
How to reach Cycle Courier Co.
These are the contact details Cycle Courier Co. publishes on its Trustpilot profile, as of our last check on 2026-09-24 — phone +44 121 798 0767, email [email protected], address 30 Wake Green Road, Birmingham, B139pb, GB.
Trustpilot has posted a consumer alert on this company’s profile. See the Trustpilot page for the current notice.
The company claimed its Trustpilot profile on 2025-03-17 and last replied to a negative review on 2026-05-05. Trustpilot ranks it 6 of 36 in Courier and Delivery Service. We last checked this profile on 2026-09-24 and found 23 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.
TrustScore over time
4.9 → 4.9 across 15 census measurements since 2026-08-12. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-08-12 (25%, 0.0d) · 2026-08-15 (25%, 0.0d) · 2026-08-18 (25%, 0.0d) · 2026-08-21 (25%, 0.0d) · 2026-08-24 (25%, 0.0d) · 2026-08-28 (20%, 0.0d) · 2026-08-31 (20%, 0.0d) · 2026-09-03 (20%, 0.0d) · 2026-09-06 (20%, 0.0d) · 2026-09-09 (20%, 0.0d) · 2026-09-12 (20%, 0.0d) · 2026-09-15 (20%, 0.0d) · 2026-09-18 (20%, 0.0d) · 2026-09-21 (20%, 0.0d) · 2026-09-24 (20%, 0.0d).
39% of its 368 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: delivery late makes up 40% of this company’s complaints vs a 22% median across 92 ranked companies in its sector.
Review velocity: 813 of this company’s 899 Trustpilot reviews (90%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about Cycle Courier Co.?
Delivery late
2 reports · 40% of complaints“Eventually delivered 11th August”
“Courier didn't deliver on time”
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Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-08-28.