Companies with the most “contract term changes” complaints

What this means and where to escalate →

Tariff, price or terms changed mid-contract; disputed exit fees. Ranked by reports found in the public Trustpilot reviews we analysed; counts depend on how many reviews of each company are in the census so far.

Company	TrustScore	Contract term changes reports	Share of its complaints
Gigaclear	4.8	85	14%
Plusnet	3.7	41	9%
Smart Insurance	4.9	29	14%
Card Saver	4.6	24	44%
Ecosave Gas & Power	4.8	24	22%
Napo Pet Insurance	4.5	20	30%
Inspire Clean Energy	4.5	19	11%
Salt Mobile	1.3	18	17%
Peninsula UK	4.9	15	22%
Love Energy Savings	4.7	15	15%
Croner	4.9	15	17%
IGS Energy	4.5	14	11%
Spring Savings	4.8	13	9%
MailerLite	4.1	13	12%
Handepay	4.7	13	25%
Aerial Direct	4.8	9	12%
The Boutique Workplace Company	4.5	8	50%
Monument	4.8	8	7%
LEAF Commercial Capital, Inc.	4.5	7	15%
E.ON Energie Deutschland GmbH	4.3	7	9%
Hometree Finance	4.8	7	50%
Vodafone Italia	2.5	6	8%
Byzfunder	4.7	6	9%
TXU Energy	4.3	6	10%
Vivint Solar	2.4	6	15%
SaveOnEnergy.com	4.7	6	5%
Atom bank	4.8	5	9%
HostPapa	4.6	5	8%
Avemco Insurance Company	4.8	4	7%
Above Lending	4.9	4	7%
Invest Islands	3.2	4	67%
CleanChoice Energy	4.5	4	10%
Comfort Insurance	4.9	4	7%
GMB Credit Union	4.9	4	24%
BriteCo	4.8	3	10%
Believe Loans	4.9	3	3%
Acceptance Insurance	4.9	3	15%
Octopus Energy Germany	4.8	3	9%
Integrity Energy	4.5	3	14%
Octopus Energy España	4.8	3	8%
Power Wizard	4.6	3	19%
Protect Line - Life Insurance	4.9	3	6%
green.ch	4.2	3	21%
SBG Funding	4.9	3	7%
Harvest	1.5	3	12%
Trust Deed Scotland	5	3	9%
Smart Currency Exchange	4.9	3	8%

All companies with evidenced “contract term changes” complaints, A–Z

47 companies. Every company listed has at least three reviews our census classified under this issue and passes the evidence gate for it (two or more verbatim quotes from distinct reviews); the table above ranks the fifty with the most reports.