Bluestone Funding Group: most-reported complaints
Automated analysis of 162 public Trustpilot reviews published 2025-07-30 to 2026-08-26. TrustScore 4.8 from 290 total reviews — see the Trustpilot page. Quick answer: is Bluestone Funding Group legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report that customer support is unreachable, with 4 out of 7 identified complaints citing issues such as promised callbacks that never occur. Two reports indicate that support staff are unhelpful, including instances where customers were ignored after initial contact. The remaining two complaints fall under other categories, such as receiving excessive spam emails that cannot be removed. No clear trend can be established for these issues due to the limited number of reviews.
How to reach Bluestone Funding Group
These are the contact details Bluestone Funding Group publishes on its Trustpilot profile, as of our last check on 2026-09-24 — phone 862-235-4834, email [email protected], address NY, Brooklyn, 11230, US.
The company claimed its Trustpilot profile on 2023-04-11 and last replied to a negative review on 2026-01-12 — more than six months ago. Trustpilot ranks it 28 of 105 in Financial Institution. We last checked this profile on 2026-09-24 and found 1 new review. These are facts Trustpilot publishes about the profile, as of our last harvest.
TrustScore over time
4.8 → 4.8 across 7 census measurements since 2026-08-17. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-08-21 (67%, 17.5d) · 2026-08-28 (57%, 17.5d) · 2026-09-03 (57%, 17.5d) · 2026-09-09 (57%, 17.5d) · 2026-09-21 (57%, 17.5d) · 2026-09-24 (57%, 17.5d).
77% of its 158 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: support unreachable makes up 57% of this company’s complaints vs a 18% median across 259 ranked companies in its sector.
Review velocity: 159 of this company’s 290 Trustpilot reviews (55%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about Bluestone Funding Group?
Support unreachable
4 reports · 57% of complaints“promised call backs that never happen”
“Scott won't stop texting me”
“He stopped accepting our calls and stopped responding to texts.”
The company replied on 2026-01-05: “Thank you for taking the time to share your feedback. After reviewing our records, your application did not receive approval through underwriting, and as a result, this review does not reflect a…”
Our classifier read this reply as a deflection.
Support unhelpful
2 reports · 29% of complaints“Then he ghosted me and never replied back!”
“He stopped accepting our calls and stopped responding to texts.”
The company replied on 2026-01-05: “Thank you for taking the time to share your feedback. After reviewing our records, your application did not receive approval through underwriting, and as a result, this review does not reflect a…”
Our classifier read this reply as a deflection.
Other
2 reports · 29% of complaints“Tons of spam emails. Can't get removed.”
The company replied on 2026-01-12: “We apologize for the inconvenience. You have been fully removed from our records and will not receive any further communication from us. If you have any further concerns, please feel free to reach…”
Our classifier read this reply as a substantive response.
It promised: to make contact.
“Endless emails 6 times a day. Stay away from them.”
The company replied on 2025-12-21: “Dear Mike, Please be advised that we take complaints of this nature very seriously. We apologize for any inconvenience this may have caused and have removed you from our mailing list. Should you have…”
Our classifier read this reply as a substantive response.
It promised: to make contact.
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-08-28.