ComplaintCensus

Companies with the most “refunds delayed” complaints

What this means and where to escalate →

Refund promised but slow or repeatedly delayed. Ranked by reports found in the public Trustpilot reviews we analysed; counts depend on how many reviews of each company are in the census so far.

CompanyTrustScoreRefunds delayed reportsShare of its complaints
Percival2.626066%
Allianz Partners USA4.113812%
Cotton Traders4.412814%
Paylaterr1.312731%
TopCashback4.611617%
AliExpress1.910910%
Flight Centre UK4.910036%
A1 Tech Deals4.79726%
GO Outdoors4.5827%
Tradeinn37211%
Remitly4.6659%
Outfox Energy4.8569%
Wowcher45213%
Coastfashion1.55053%
Capital·com4.64912%
PaysafeCard4.63912%
Welly Warehouse4.93814%
Taptap Send4.73711%
Rise Works4.3359%
Mobile Reborn43213%
Mango Tours4.9289%
Parfümerie Douglas GmbH & Co. KG4.52613%
Emma Sleep UK3.22513%
Fohen4227%
RentalCover.com4.82019%
Social Nature4.51915%
MultiPolls4.3177%
CTD Tiles4.71710%
Citalia Holidays4.91521%
TheTravelMakers.co.uk41516%
IgluSki4.91422%
IMG®4.6148%
Tamaris1.51318%
Faye Travel Insurance4.81315%
FlyDealFare.com4.9129%
Alternative Airlines4.91219%
Curtis International1.21111%
Bluevine4.7115%
Capita1.1106%
Arch RoamRight4.8108%
Travel FX4.91019%
Saltrock Clothing4.8107%
Jessops4.599%
JUSTRUG4.686%
Skylux Travel4.8810%
Lopay4.788%
Ethos4.9810%
Travelbag4.8717%
Leftover Currency4.9729%
Malford of London2.4723%