Companies with the most “refunds delayed” complaints

What this means and where to escalate →

Refund promised but slow or repeatedly delayed. Ranked by reports found in the public Trustpilot reviews we analysed; counts depend on how many reviews of each company are in the census so far.

Company	TrustScore	Refunds delayed reports	Share of its complaints
Percival	2.4	372	71%
Allianz Partners USA	4.1	233	13%
Paylaterr	1.2	173	33%
Cotton Traders	4.4	164	13%
AliExpress	1.8	160	9%
Footasylum	4.3	158	10%
A1 Tech Deals	4.7	140	24%
TopCashback	4.6	129	17%
Flight Centre UK	4.9	100	36%
Tradeinn	3.1	99	11%
Remitly	4.6	76	8%
MultiPolls	4.3	67	12%
Outfox Energy	4.8	63	10%
Taptap Send	4.7	60	12%
PaysafeCard	4.6	57	15%
Coastfashion	1.5	54	53%
Capital·com	4.6	49	12%
Emma Sleep UK	3.3	45	14%
Rise Works	4.2	38	8%
Plus500	4.2	38	8%
Welly Warehouse	4.9	38	14%
Mobile Reborn	4	32	13%
RentalCover.com	4.8	30	22%
Carhartt Work In Progress	3.9	29	14%
Mango Tours	5	28	9%
Parfümerie Douglas GmbH & Co. KG	4.5	26	12%
Amazon.in	1.2	24	10%
Social Nature	4.5	22	14%
Fohen	4.1	22	7%
Faye Travel Insurance	4.8	21	18%
TheTravelMakers.co.uk	4	17	17%
CTD Tiles	4.7	17	10%
Alternative Airlines	4.9	16	22%
IMG®	4.6	15	6%
Citalia Holidays	4.9	15	21%
IgluSki	4.9	14	22%
Tamaris	1.5	13	18%
Saltrock Clothing	4.8	13	7%
Belstaff	1.6	13	59%
The North Face	1.3	12	10%
FlyDealFare.com	5	12	9%
Curtis International	1.2	12	12%
Bluevine	4.7	11	4%
Urban Outfitters	1.4	11	11%
Travel FX	4.9	11	16%
Jessops	4.4	11	9%
Arch RoamRight	4.8	10	8%
Skylux Travel	4.8	10	9%
Waterdrop	4.7	9	6%
Ethos	4.9	8	8%

All companies with evidenced “refunds delayed” complaints, A–Z

88 companies. Every company listed has at least three reviews our census classified under this issue and passes the evidence gate for it (two or more verbatim quotes from distinct reviews); the table above ranks the fifty with the most reports.