DeviantArt: most-reported complaints
Automated analysis of 100 public Trustpilot reviews published 2025-01-10 to 2026-09-22. TrustScore 1.4 from 424 total reviews — see the Trustpilot page. Quick answer: is DeviantArt legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report account and app problems, which account for 50% of the 91 complaints identified in the last 100 reviews. Other frequent concerns include issues categorized as 'Other,' such as art theft, representing 29% of complaints, and difficulties reaching support, which make up 21% of reports. Additionally, 18% of complaints cite unhelpful support interactions. Trends indicate that reports regarding account problems and unreachable support are rising, while complaints about 'Other' issues and unhelpful support are falling.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
The company has not claimed its Trustpilot profile. We last checked this profile on 2026-09-26 and found 100 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Severity: 43% of this company’s 91 graded complaints were classified as severe (money lost, an essential service cut off, or a problem unresolved for months). See the harm index.
Reviewers here waited a median of 1.0 days between the experience and publishing their negative review (94 reviews record both dates).
Sector benchmark: account/app problems makes up 50% of this company’s complaints vs a 13% median across 15 ranked companies in its sector.
Review velocity: 82 of this company’s 424 Trustpilot reviews (19%) were written in the last 12 months.
What are the most common complaints about DeviantArt?
Account/app problems
45 reports · 50% of complaintsrising since 2026-03“Not only that but they kept the earnings I was entitled to.”
10 readers marked this review helpful on Trustpilot.
“suspended and deleted my whole account with zero warning”
9 readers marked this review helpful on Trustpilot.
“Always abusive bans, moderated by AI without any human action, no refund, no correct moderation, just random bans on the most honest people.”
8 readers marked this review helpful on Trustpilot.
Other
26 reports · 29% of complaintsfalling“Some sellers are just stealing art and selling it, showing zero respect for the original creators' hard work.”
10 readers marked this review helpful on Trustpilot.
“No warning, no chance to delete them voluntarily, just poof, gone.”
8 readers marked this review helpful on Trustpilot.
“It's all smoke and mirrors. I becoming a fishing site to steal identity.”
7 readers marked this review helpful on Trustpilot.
Support unreachable
19 reports · 21% of complaintsrising since 2026-03“I’ve contacted support multiple times, begged for a refund, and they NEVER replied”
9 readers marked this review helpful on Trustpilot.
“Customer support is completely unresponsive to tickets”
8 readers marked this review helpful on Trustpilot.
“But they don’t care. They also completely ignored the fact”
8 readers marked this review helpful on Trustpilot.
Support unhelpful
16 reports · 18% of complaintsfalling“you're absolute masters at ignoring real reports”
12 readers marked this review helpful on Trustpilot.
“poor contact, no replies”
8 readers marked this review helpful on Trustpilot.
“their support team is completely imbecilic, they won’t even read your message, just give you a copy-pasted reply”
8 readers marked this review helpful on Trustpilot.
Refund refused
10 reports · 11% of complaintsrising since 2026-03“I’ve contacted support multiple times, begged for a refund, and they NEVER replied”
9 readers marked this review helpful on Trustpilot.
“They stole my membership money.”
7 readers marked this review helpful on Trustpilot.
“they do not refund anything so if you paid for a whole year they take it.”
6 readers marked this review helpful on Trustpilot.
Overcharging
4 reports · 4% of complaintsrising since 2026-03“They stole me nearly 300$. They canceled my account. Which had a value of 300$.”
4 readers marked this review helpful on Trustpilot.
“No response. Typical for this fraudulent operation. This is a blatant scam.”
3 readers marked this review helpful on Trustpilot.
“My new Core sub is doubled in price (from 49$ to 79$ yearly) since last year, and with less free prompts, from 300 to 200.”
2 readers marked this review helpful on Trustpilot.
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-26.