ComplaintCensus

Companies with the most “refund refused” complaints

What this means and where to escalate →

Refund, return or compensation rejected outright. Ranked by reports found in the public Trustpilot reviews we analysed; counts depend on how many reviews of each company are in the census so far.

CompanyTrustScoreRefund refused reportsShare of its complaints
AliExpress1.938435%
Just Eat1.225745%
DoorDash1.118835%
Allianz Partners USA4.118717%
Halara418111%
Headout4.416424%
Expedia3.215825%
StockX4.21269%
Smallpdf4.712252%
CJS CD Keys3.911518%
Wowcher410525%
Footasylum4.4889%
Trainline4.17310%
Tradeinn3569%
Calibrate4.55319%
Hostinger4.6538%
viagogo3.95217%
ASAP Tickets4.84810%
Pawp4.84720%
Paylaterr1.34310%
TranslateSwift4.54333%
Apple1.7328%
PaysafeCard4.63210%
Appliances Direct4.3317%
Groupon UK3.73140%
StubHub International3.82929%
Atolea Jewelry4.72817%
Flight Centre UK4.92710%
TheTravelMakers.co.uk42729%
BudgetAir.co.uk3.92710%
Parfümerie Douglas GmbH & Co. KG4.52613%
Vital Forms Direct | Vital Records Services4.6259%
VisaSyst | Travel Documents, Simplified4.62211%
Scuderia Car Parts4.82013%
Ticketmaster UK4195%
iLovePDF4.91919%
Amazon.in1.21810%
Flamingo4.61813%
Coastfashion1.51819%
Citalia Holidays4.91723%
Oleaia31742%
Travel Center4.91719%
The Telegraph1.41718%
Arch RoamRight4.81614%
Marks Electrical4.8168%
CTD Tiles4.7169%
Roblox1.4154%
Active.com1.41524%
Snainton Golf4.9156%
IRONMAN1.71533%