Companies with the most “refund refused” complaints
What this means and where to escalate →
Refund, return or compensation rejected outright. Ranked by reports found in the public Trustpilot reviews we analysed; counts depend on how many reviews of each company are in the census so far.
All companies with evidenced “refund refused” complaints, A–Z
178 companies. Every company listed has at least three reviews our census classified under this issue and passes the evidence gate for it (two or more verbatim quotes from distinct reviews); the table above ranks the fifty with the most reports.
- 17TRACK (4)
- 3 (9)
- A & E Leisure (8)
- A Abana Auto Insurance (4)
- Active.com (15)
- AliExpress (632)
- Allianz Partners USA (310)
- Allpowers (7)
- Alternative Airlines (9)
- Amber (9)
- American Cruise Lines (11)
- Ann's Fabulous Finds (3)
- Apple (54)
- Appliances Direct (51)
- Arch RoamRight (16)
- ASAP Tickets (55)
- Ashley Furniture Industries (15)
- Aspects Holidays (4)
- Astra WordPress Theme (5)
- Atolea Jewelry (30)
- BetterPic | AI Generated Headshots (11)
- Big Matt's Menswear (6)
- Bluelotusvacations (7)
- bougerv.com (9)
- Boutique Camping (3)
- Brooks Brothers (15)
- Bubblecitea (4)
- BudgetAir.co.uk (46)
- Business Skies (7)
- Calibrate (53)
- Card Depot (5)
- Carhartt Work In Progress (32)
- Carter's (9)
- Citalia Holidays (17)
- CJS CD Keys (168)
- Coastfashion (21)
- Companies MadeSimple (4)
- Coolie Nation (7)
- CREATE (9)
- Crunchbase (12)
- CTD Tiles (16)
- Curtis International (3)
- Dash Media Productions LTD (3)
- DeviantArt (10)
- Dignity Funerals (11)
- Discover Financial Services (8)
- DoorDash (358)
- DreamHost (12)
- Eichborn Berlin (8)
- Envato Market: GraphicRiver (4)
- Expedia (215)
- Faye Travel Insurance (15)
- FEVO (4)
- First Class Watches (5)
- Flamingo (18)
- Flaticon (4)
- Flight Centre UK (27)
- Flyer Club (5)
- Formula 1 (10)
- Fortray Global Services Limited (6)
- Frontier Airlines (12)
- Gianfranco Ferre (5)
- Golf Holidays Direct (42)
- Groupon UK (49)
- Halara (286)
- Halo Holidays (10)
- Harts Of Stur (10)
- Hayes & Jarvis (19)
- Headout (238)
- Heathrow Airport (5)
- HelloGov AI (12)
- Heymondo Travel Insurance (5)
- Home From Home Vacations (5)
- HomeExchange (9)
- Hootsuite (16)
- hosting.com (7)
- Hostinger (78)
- Houswise (6)
- HTC (7)
- HTFX Limited (3)
- ICEPURE (6)
- iLovePDF (19)
- Inscripture Memorial Jewellery (4)
- iRobot (9)
- IRONMAN (15)
- Islander UK (4)
- Izabel London (3)
- Jacada Travel (4)
- Jolly Tots (3)
- Just Eat (637)
- Kensington (4)
- Kenwood Travel (7)
- Ltddir (3)
- Luxeemporiumx (4)
- MailerLite (19)
- Majmua (3)
- Malford of London (8)
- Marks Electrical (27)
- Mastershoe (12)
- Mauritius Holidays Direct (5)
- Maverick Helicopters (8)
- Moss (21)
- My Choice Software (9)
- NextDigitalKey (8)
- Nominal (3)
- NutriPaw (55)
- Oleaia (18)
- Organic Life Start (11)
- Parfümerie Douglas GmbH & Co. KG (26)
- Pawp (47)
- Paylaterr (49)
- PaysafeCard (33)
- Pinnacle (10)
- PIRATE.COM - Rehearsal Studios (6)
- Porta Delivery (3)
- Proton VPN (15)
- Pumpkin Pet Insurance (7)
- Rakuten (USA) (7)
- Ralph Christian - Watches & Jewelry (3)
- Renogy (5)
- RentalCover.com (16)
- Riverbend Consulting (4)
- Roblox (16)
- Ron Skinner and Sons (6)
- Routledge (4)
- RS Electrical Supplies (7)
- Sans (3)
- Scuderia Car Parts (20)
- Sellvia (14)
- Serve (8)
- Seven Corners (9)
- Sharemoney (3)
- SiteGround (6)
- Skylux Travel (21)
- SKYWITHCLASS (5)
- sleepsoftly (7)
- Smallpdf (130)
- SMTP2GO (3)
- Snainton Golf (15)
- Sonder (13)
- Southern (11)
- Steam (22)
- StockX (211)
- StubHub International (36)
- Sunglass Fix (4)
- sungoldpower.com (4)
- Tamaris (11)
- Terravision (10)
- The Business Toolkit (3)
- The Inverter Store (15)
- The North Face (17)
- The Telegraph (18)
- TheTravelMakers.co.uk (28)
- TomTom (8)
- TopBusinessClass (12)
- Tradeinn (89)
- Trainline (138)
- TranslateSwift (43)
- Travel Center (18)
- Travel Visa Pro (8)
- TUI Danmark (15)
- TUI Sverige (3)
- TUI.com Deutschland (8)
- uk.vtoman (6)
- United (10)
- Urban Outfitters (20)
- US Ghost Adventures (8)
- us.vtoman (10)
- Vecteezy (5)
- viagogo (89)
- VisaSyst | Travel Documents, Simplified (23)
- Vital Forms Direct | Vital Records Services (30)
- Wowcher (225)
- Xcotton (16)
- YMT Vacations (5)
- Your Company Formations (8)
- Z Hotels (6)
- Zazzle AU (3)