Premier League: most-reported complaints
Automated analysis of 100 public Trustpilot reviews published 2020-08-11 to 2026-01-04. TrustScore 2.8 from 232 total reviews — see the Trustpilot page. Quick answer: is Premier League legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues categorized as 'Other,' accounting for 12 of the 20 complaints identified in the 100 reviews analyzed. Support unreachable was the second most common issue, cited in 6 reports, while account and app problems were mentioned in 2 reports. No specific trends could be established for these issues due to insufficient review volume.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
The company has not claimed its Trustpilot profile. We last checked this profile on 2026-09-27 and found 100 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Severity: 5% of this company’s 20 graded complaints were classified as severe (money lost, an essential service cut off, or a problem unresolved for months). See the harm index.
Review velocity: 2 of this company’s 232 Trustpilot reviews (1%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about Premier League?
Other
12 reports · 60% of complaints“Never any clarity Indecisive Incompetent In the pocket”
4 readers marked this review helpful on Trustpilot.
“At best merely incompetent at worst utterly corrupt.”
4 readers marked this review helpful on Trustpilot.
“Corrupt, no other word for them .”
4 readers marked this review helpful on Trustpilot.
Support unreachable
6 reports · 30% of complaints“Stated delivery was ‘imminent’ yet over 17 weeks and nothing.”
3 readers marked this review helpful on Trustpilot.
“refuses to communicate with fans”
3 readers marked this review helpful on Trustpilot.
“Never replies to questions”
2 readers marked this review helpful on Trustpilot.
Account/app problems
2 reports · 10% of complaints“Wouldnt allow me to save and I missed the deadliine becuase of it”
“The app and website are awful and often do not work when playing Fantasy Football.”
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-27.