Companies with the most “switching problems” complaints
What this means and where to escalate →
Problems joining or leaving the provider (energy/telecom switching, number porting). Ranked by reports found in the public Trustpilot reviews we analysed; counts depend on how many reviews of each company are in the census so far.
| Company | TrustScore | Switching problems reports | Share of its complaints |
|---|---|---|---|
| Outfox Energy | 4.8 | 40 | 7% |
| Santander | 3.5 | 17 | 4% |
| Love Energy Savings | 4.7 | 9 | 10% |
| Good Energy | 4.8 | 6 | 14% |
| SaveOnEnergy.com | 4.7 | 5 | 6% |
| Soho66 | 4.9 | 4 | 8% |
| Octopus Energy Germany | 4.8 | 4 | 13% |
| OakNorth Bank | 4.8 | 4 | 8% |