Invoice-Generator.com: most-reported complaints
Automated analysis of 167 public Trustpilot reviews published 2025-04-29 to 2026-09-03. TrustScore 4.7 from 297 total reviews — see the Trustpilot page. Quick answer: is Invoice-Generator.com legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report technical issues, with five complaints noting that the website frequently hangs or freezes. Two reviewers described the product as faulty, citing unusable setups and excessive pop-ups. Additionally, two reviewers reported that customer support was unreachable, mentioning a lack of email responses and only reaching automated systems. Two other complaints cited overcharging, though the provided examples focused on support accessibility.
How to reach Invoice-Generator.com
These are the contact details Invoice-Generator.com publishes on its Trustpilot profile, as of our last check on 2026-09-24 — it publishes no phone number there, email [email protected].
The company claimed its Trustpilot profile on 2024-05-29 and uses Trustpilot’s paid features. Trustpilot ranks it 7 of 19 in Accounting Software Company. We last checked this profile on 2026-09-24 and found 2 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
TrustScore over time
4.7 → 4.7 across 9 census measurements since 2026-08-17. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-08-21 (0%, 0.0d) · 2026-08-28 (0%, 0.0d) · 2026-09-03 (0%, 0.0d) · 2026-09-06 (0%, 0.0d) · 2026-09-09 (0%, 0.0d) · 2026-09-12 (0%, 0.0d) · 2026-09-15 (0%, 0.0d) · 2026-09-24 (0%, 0.0d).
What their policy promises
delivery promise: no account required
“You can make and download an invoice without creating account.”
delivery promise: one button press
“If you want to send your invoice it is only one button press away from delivering an e-invoice to your client.”
delivery promise: no limits
“There are no limits. Use it as much as you like.”
delivery promise: no server copies
“We do not maintain any copies of your downloaded invoice on our servers.”
Quoted verbatim from the company’s own published policy (source page); complaint counts are census classifications. As of 2026-09-17.
Policy-page monitoring
We monitor this company’s published policy page for changes. No changes have been detected since we started watching on 2026-09-01.
Automated change detection on the company’s own published policy page — a record of when the page changed, not a judgement on what changed.
Review provenance: 35 company-invited reviews in the recent window average 4.77★, while 39 organic (uninvited) reviews average 4.49★.
63% of its 159 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: other makes up 50% of this company’s complaints vs a 20% median across 148 ranked companies in its sector.
Review velocity: 122 of this company’s 297 Trustpilot reviews (41%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about Invoice-Generator.com?
Other
5 reports · 50% of complaints“the page constantly hangs or freezes and I have to either attempt a refresh of the page or close the browser all together to get it working again”
1 reader marked this review helpful on Trustpilot.
“They loaded the site with ads that my computer is starting to slow down!”
“It's so distracting and has made this service useless.”
Faulty product
2 reports · 20% of complaints“Now it is garbage! The whole setup has changed. Full of pop ups. Nothing is useable”
1 reader marked this review helpful on Trustpilot.
“changing the language doesn't even switch it over completely”
Support unreachable
2 reports · 20% of complaints“I emailed support and received no response. I called customer support and only reached an automated system.”
“I have been trying to cancel subscription for over 6 months & it is impossible to find a place to cancel it”
Overcharging
2 reports · 20% of complaints“I emailed support and received no response. I called customer support and only reached an automated system.”
“The price is not small business friendly. Went from 19.00 to 110.00”
Compare Invoice-Generator.com with…
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-03.