AnnuityAdvantage: most-reported complaints
Automated analysis of 208 public Trustpilot reviews published 2014-05-01 to 2026-08-24. TrustScore 4.9 from 1,511 total reviews — see the Trustpilot page. Quick answer: is AnnuityAdvantage legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report that support is unreachable, with four out of seven identified complaints citing issues such as unreturned calls. Two complaints, representing 29% of the total, allege overcharging. No clear trend can be established for these issues due to the low volume of reviews.
How to reach AnnuityAdvantage
These are the contact details AnnuityAdvantage publishes on its Trustpilot profile, as of our last check on 2026-09-24 — phone (800) 239-0356, address 930 Town Centre Dr, 97504, Medford, OR.
The company claimed its Trustpilot profile on 2014-05-19 and uses Trustpilot’s paid features. Trustpilot ranks it 15 of 113 in Insurance Agency. We last checked this profile on 2026-09-24 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
38% of its 194 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: support unreachable makes up 57% of this company’s complaints vs a 19% median across 135 ranked companies in its sector.
Review velocity: 99 of this company’s 1,511 Trustpilot reviews (7%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about AnnuityAdvantage?
Support unreachable
4 reports · 57% of complaints“Annuity Advantage did not return calls, refused to take my calls.”
1 reader marked this review helpful on Trustpilot.
“I spent several hours calling the company. Every time the admin assistant answered the call immediately but none of the agents was available.”
1 reader marked this review helpful on Trustpilot.
“not hearing any acknowledgement from the insurance company or Annuity Advantage.”
1 reader marked this review helpful on Trustpilot.
Overcharging
2 reports · 29% of complaints“Annuity Advantage did not return calls, refused to take my calls.”
1 reader marked this review helpful on Trustpilot.
“The company withdrew my total $176K from my bank account instead of just withdrawing $42K for investment”
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-07.