Companies with the most “delivery failed” complaints

What this means and where to escalate →

Order never arrived, lost, or wrong/damaged item delivered. Ranked by reports found in the public Trustpilot reviews we analysed; counts depend on how many reviews of each company are in the census so far.

All companies with evidenced “delivery failed” complaints, A–Z

271 companies. Every company listed has at least three reviews our census classified under this issue and passes the evidence gate for it (two or more verbatim quotes from distinct reviews); the table above ranks the fifty with the most reports.

• 17TRACK (107)
• 1stChoice Formations (6)
• A & E Leisure (14)
• A1 Tech Deals (186)
• AID Fuel Oils (10)
• Alice Made This (3)
• AliExpress (496)
• Amazon.in (108)
• Ann's Fabulous Finds (4)
• APEC Water Systems (19)
• Applebee's (4)
• Appliances Direct (181)
• Aqua Cure (3)
• AquaTru (14)
• Arrow Electronics (15)
• Artisan du chocolat (5)
• Asda (111)
• Ashley Furniture Industries (38)
• Atolea Jewelry (30)
• Away (44)
• Bateman Skips (5)
• Bawbags (7)
• BBQ Gas London (8)
• Bennetts of Derby (4)
• BestForeignExchange (10)
• Blu Technology (3)
• Bodybuilding Warehouse (54)
• bougerv.com (7)
• Boutique Camping (7)
• Brian Gavin Diamonds (4)
• Brooks Brothers (16)
• Butler & Wilson (15)
• Calido | Logs, Stoves & Outdoors (3)
• Calor (21)
• Carhartt Work In Progress (46)
• Carter's (56)
• Cash4gold-now (4)
• Castleberg Outdoors (8)
• Centre Tank Services Ltd (3)
• Clear Energy Partners (4)
• Connection (4)
• Coolie Nation (15)
• Cotton Traders (228)
• Countryside Ski & Climb (5)
• CREATE (28)
• CreateMyTee (4)
• Crestline Promotional Products (11)
• Crumpler UK (11)
• CTD Tiles (49)
• Currency Exchange Corporation Limited (17)
• Currency Exchange International (15)
• Cycle Courier Co. (5)
• DavidSW (5)
• Diabetic Exchange USA (9)
• Discordplug - Cheap Discord Boosts & Discord Nitro (9)
• Disturbia (143)
• Donate Clothes UK (15)
• DoorDash (426)
• Drive Solutions (31)
• Eastern Gases (4)
• easyStorage (11)
• Ebac Ltd (6)
• EBLOfficial (3)
• ECO-WORTHY (10)
• ECO-WORTHY UK (5)
• eGifter Rewards™ (21)
• Eichborn Berlin (4)
• Elva (5)
• Emma Sleep UK (74)
• END. (198)
• Energy Control Technologies, Inc. (6)
• Enviro Design Products (9)
• eurochange (11)
• Express Golf (12)
• Express Water (20)
• Family Leisure (8)
• Family Panda (6)
• FEVO (4)
• FIFACOIN (now M8X) (3)
• Firehouse Shirt Club (20)
• First Class Watches (11)
• Five Star Alliance (3)
• flatspot (29)
• Flogas Britain Limited (11)
• FlyDealFare.com (7)
• Footasylum (749)
• Ford Fuels (13)
• FOREVER (19)
• FrithRugs (15)
• Gap (4)
• Gelato - production on demand for global creators (19)
• GO Outdoors (475)
• Golf Online • Golf Shop • #GoingThatExtraYard (10)
• Goodhood (8)
• GoSun (4)
• Greased Lightning (21)
• Greaves Sports (14)
• Gregory (3)
• Groupon UK (21)
• Halara (270)
• Hard Rock (6)
• Harts Of Stur (24)
• Hayter (3)
• HelloGov AI (6)
• Hobbii (22)
• Hobo Jack (39)
• Holabird Sports (21)
• Houswise (20)
• HTC (6)
• Hurst Iw (36)
• ICEPURE (9)
• Igloo Surfaces (3)
• Inscripture Memorial Jewellery (12)
• iRobot (6)
• Islander UK (3)
• Isle of Raasay Distillery (18)
• iSpring Water Systems (7)
• Izabel London (3)
• Jackery (25)
• Jellycat (111)
• Jessops (31)
• Jiffy (285)
• John Greed Jewellery (16)
• John Lewis (236)
• Jolly Tots (4)
• Joseph Joseph (119)
• Just Eat (618)
• JUSTRUG (17)
• K-Sport UK Ltd. (7)
• KEH Camera (52)
• Languex (7)
• LapelPinPlanet (11)
• Leftover Currency (4)
• Lifting Equipment Store (8)
• Loose Grown Diamond (4)
• Love Follow Conquer (5)
• Luxeemporiumx (3)
• Luxury Of Watches (53)
• Maersk Group (28)
• Malford of London (8)
• Marks Electrical (76)
• Mastershoe (13)
• mcqueensflowers.com (3)
• Minted New York (9)
• Mobile Reborn (33)
• Modern Postcard (6)
• Morphy Richards UK (24)
• Moss (20)
• Mr Memory (55)
• MWANDS.COM (3)
• My Choice Software (5)
• My Story Tale (15)
• myGemma (7)
• Naissance (48)
• Next (515)
• No1 Currency (32)
• Nomadicleisure (7)
• Nominal (5)
• Novatech (9)
• OfficeServ (4)
• OFFTEK (25)
• Old World Christmas (21)
• Oleaia (11)
• OnBuy.com (410)
• Organic Life Start (5)
• OrlandoAttractions.com (26)
• Ovcio (6)
• Parfümerie Douglas GmbH & Co. KG (99)
• Peli UK (17)
• Percival (30)
• Phox Water (34)
• PhysicalAddress.com (9)
• Pitney Bowes Ltd (UK & ROI) (33)
• Porta Delivery (17)
• POSGuys (9)
• Potters Cookshop (34)
• Pound Fabrics (39)
• PRIMA Leisure (55)
• Protein Works (140)
• PUREPLUS (12)
• Purl Soho (13)
• QuickBOLT (7)
• Quiet PC.com (10)
• QVC UK (443)
• Ralph Christian - Watches & Jewelry (3)
• Recipe Kits by Pasta Evangelists (25)
• Red Tuna Shirt Club (7)
• Regatta Garden Furniture (18)
• Renogy (7)
• RG Riley (9)
• Rickshaw Travel (3)
• Rocket Industrial (10)
• Routledge (13)
• RS Electrical Supplies (13)
• Run North West (13)
• Ruroc (58)
• RV Water Filter Store (12)
• RxSport (15)
• Safrax (5)
• Saltrock Clothing (33)
• SATURN (12)
• ScoresMatter (16)
• Scuderia Car Parts (36)
• SecureDataRecovery.com (6)
• Selini New York (45)
• Ship Sticks (315)
• ShipGo (29)
• ShirtSpace (22)
• Shop LC (176)
• Shop Solar (29)
• Shopping In Japan NET (5)
• Simba Sleep (50)
• Simons (13)
• Skopes Menswear (13)
• sleepsoftly (24)
• Slomin's Inc. (8)
• Snainton Golf (60)
• Spoke and Solace (4)
• Spousely (3)
• SquadLocker (19)
• Stanley 1913 (90)
• Sticker Mule (16)
• StickerGiant (10)
• StockX (506)
• Stones Boatyard Ltd (3)
• StubHub International (54)
• Sturdy By Design (12)
• Sunglass Fix (8)
• TacTree (16)
• Tamaris (15)
• TeePublic (273)
• Terravision (6)
• The Bead Shop Manchester (24)
• The Conran Shop (20)
• The Inverter Store (25)
• The North Face (28)
• The Pearl Source (14)
• The Soap Kitchen (21)
• The Solist (16)
• Timports (17)
• Tiny Little Monster (6)
• Tower (27)
• Tradeinn (202)
• Travel FX (22)
• UberPrints (14)
• UK Water Filters (6)
• UKLogsDirect (19)
• Union 22 (3)
• Urban Outfitters (49)
• US Hole In One (7)
• US Solar Supplier (6)
• us.vtoman (18)
• USB2U (5)
• Uttings (158)
• viagogo (98)
• Vonhaus (138)
• WaterCoolersDirect.com (The WCD Group) (10)
• Waterdrop (27)
• Wayfair UK (428)
• Welly Warehouse (82)
• Wild (132)
• William May Jewellers (18)
• World of Books (363)
• World of Wool (23)
• Wowcher (156)
• www.PromoDirect.com (36)
• www.thegoldenboot.co.uk (22)
• xchangeofamerica.com (14)
• Xcotton (29)
• Your NRG (34)
• Zazzle AU (13)