Companies with the most “faulty product” complaints

What this means and where to escalate →

Product defective, broken on arrival, or failed early. Ranked by reports found in the public Trustpilot reviews we analysed; counts depend on how many reviews of each company are in the census so far.

All companies with evidenced “faulty product” complaints, A–Z

385 companies. Every company listed has at least three reviews our census classified under this issue and passes the evidence gate for it (two or more verbatim quotes from distinct reviews); the table above ranks the fifty with the most reports.

• 77 Diamonds (25)
• A & E Leisure (13)
• Absolute Translations Ltd (9)
• ACE AIRPORT PARKING (33)
• Acorn Property Group (4)
• Alice Made This (5)
• AliExpress (367)
• Allpowers (33)
• Amazon.in (25)
• AMT Auto (3)
• APC Workwear (4)
• APEC Water Systems (50)
• Apple (173)
• Applebee's (6)
• Appliances Direct (203)
• AquaTru (79)
• arlec.co.uk (16)
• Artisan du chocolat (14)
• Arton Plumbing & Heating (5)
• Asda (64)
• Ashley Furniture Industries (68)
• Aspects Holidays (5)
• Aston Martin (8)
• Astra WordPress Theme (24)
• Atolea Jewelry (69)
• Away (90)
• Backhouse Housing (6)
• Bawbags (18)
• BBQ Gas London (6)
• Better Business Bureau (6)
• BetterPic | AI Generated Headshots (9)
• Betterpoints (6)
• Beyondspace (4)
• Bezel (11)
• blinkcharging.com (36)
• BlueStacks (48)
• Bodybuilding Warehouse (25)
• bougerv.com (31)
• Boutique Camping (21)
• BOXT (181)
• BQR (3)
• Brian Gavin Diamonds (9)
• Brixbox (4)
• Brooks Brothers (18)
• Bubblecitea (13)
• Bulo (3)
• burringtonestates.com (4)
• Butler & Wilson (18)
• Calibrate (44)
• Canyon Coolers (17)
• Carcraft (43)
• Card Depot (15)
• CI Group (21)
• CJS CD Keys (335)
• Clarity Business Travel (6)
• Clarke International (27)
• Cobra Golf (10)
• Coolie Nation (25)
• Cotton Traders (163)
• CrazyGames (20)
• CREATE (53)
• CreateMyTee (4)
• Crestline Promotional Products (15)
• Crumpler UK (5)
• CTD Tiles (21)
• Curtis International (58)
• Custom Patch Hats, LLC (19)
• Cycle Courier Co. (3)
• Daniella Draper (3)
• DavidSW (5)
• Denney Diving - Diving Direct (4)
• Discordplug - Cheap Discord Boosts & Discord Nitro (5)
• Disturbia (128)
• Drive Solutions (29)
• Duet Display (6)
• easyStorage (10)
• Ebac Ltd (27)
• EBLOfficial (12)
• ECO-WORTHY (26)
• ECO-WORTHY UK (11)
• efile4Biz (4)
• egg Stroller UK (30)
• eGifter Rewards™ (18)
• Eichborn Berlin (6)
• ElevenLabs (26)
• Emma Sleep UK (119)
• END. (81)
• Envato Market: GraphicRiver (3)
• Enviro Design Products (4)
• Epic Games (26)
• Epolos.com (5)
• Express Water (10)
• Family Leisure (16)
• Family Panda (5)
• Fiat (51)
• FIFACOIN (now M8X) (5)
• Firehouse Shirt Club (25)
• First Class Watches (20)
• FiveM (8)
• Fix Bad Art (4)
• Flamingo (20)
• flatspot (8)
• Flow Google (4)
• Fohen (168)
• Footasylum (161)
• FOREVER (23)
• Formula 1 (9)
• FrithRugs (6)
• G.B.C (21)
• Gasdepot (4)
• Gelato - production on demand for global creators (25)
• Gema&Co (4)
• Genesis (31)
• Ghrltd (7)
• Gianfranco Ferre (7)
• GO Outdoors (110)
• Godrej & Boyce Manufacturing. Co. Ltd. (6)
• Golf Online • Golf Shop • #GoingThatExtraYard (8)
• Google (43)
• GoSun (10)
• GRANGE MOTORS (18)
• Greased Lightning (19)
• Greaves Sports (13)
• Groupon UK (26)
• GRUPO COMET (6)
• Halara (344)
• Hard Rock (8)
• Harley Davidson (35)
• Harts Of Stur (28)
• Haven (48)
• Hayter (10)
• Heatable (29)
• Hill (70)
• Hive (350)
• Hobbii (23)
• Hobo Jack (52)
• Holabird Sports (8)
• Holdcroft Motor Group (50)
• HomeServe UK (94)
• Homeshield Scotland Ltd (65)
• Homey (8)
• Hommix UK - Water Filtration (4)
• Honda UK (42)
• HTC (37)
• Humblefax (6)
• Hurst Iw (25)
• Hydrow (107)
• Hygiene4less (4)
• Hypervolt (32)
• ICEPURE (23)
• Igloo Surfaces (3)
• iLovePDF (31)
• Ineos (10)
• Inscripture Memorial Jewellery (20)
• Interstate Batteries (18)
• IObit (84)
• iRobot (69)
• Islander UK (7)
• Isle of Raasay Distillery (5)
• iSpring Water Systems (17)
• Jackery (88)
• Jellycat (63)
• Jessops (9)
• Jiffy (647)
• John Greed Jewellery (21)
• John Lewis (198)
• Jolly Tots (5)
• Joseph Joseph (141)
• Just Eat (82)
• JUSTRUG (27)
• K-Sport UK Ltd. (15)
• Kay Jewelers (29)
• KEH Camera (113)
• Kensington (11)
• Keyzar Jewelry (20)
• Kite Clothing (26)
• Korbanth Sabers (5)
• Languex (7)
• Last.fm (5)
• Levity (116)
• LifeSource Water Systems (5)
• Lifting Equipment Store (3)
• Loose Grown Diamond (7)
• Lopay (10)
• Love Follow Conquer (10)
• Ltddir (3)
• Luv Cars (9)
• Luxeemporiumx (10)
• Luxury Of Watches (27)
• Malford of London (3)
• Mann Island Finance (5)
• Marks Electrical (101)
• Mastershoe (23)
• MatchKicks.com (6)
• Medi Bayreuth (8)
• micro1 (11)
• Microsoft (40)
• Minted New York (17)
• Mobile Reborn (152)
• Modern Postcard (7)
• Monarch Water (21)
• Morphy Richards UK (216)
• Moss (18)
• Mozilla (63)
• Mr Memory (159)
• MWANDS.COM (13)
• My Choice Software (10)
• My Story Tale (11)
• Myergo (7)
• myGemma (8)
• Naissance (45)
• Natural Habitat Adventures (4)
• Navico (7)
• Neural D (4)
• Next (186)
• NextDigitalKey (12)
• Nexus Mods (13)
• Northwood GB (10)
• Novatech (22)
• NutriPaw (82)
• OFFTEK (43)
• Old World Christmas (11)
• Oleaia (11)
• OnBuy.com (318)
• OpenAI (38)
• Orange (4)
• Organic Life Start (7)
• Osborne & Little (5)
• OUPES (40)
• Ovcio (6)
• Parfümerie Douglas GmbH & Co. KG (26)
• Patriot Software (4)
• PDS (3)
• Peacock Watches (3)
• Peli UK (11)
• Percival (41)
• Phox Water (84)
• Pipers Crisps (8)
• PIRATE.COM - Rehearsal Studios (30)
• Pitney Bowes Ltd (UK & ROI) (7)
• PIURIFY (10)
• Porta Delivery (8)
• POSGuys (16)
• Potters Cookshop (26)
• Pound Fabrics (56)
• PRIMA Leisure (19)
• Protein Works (210)
• Proton VPN (17)
• Puppies.com (8)
• Purely Shutters (3)
• PUREPLUS (4)
• Purl Soho (9)
• Queensboro (21)
• QuickFile Accounting Software (5)
• Quiet PC.com (16)
• QVC UK (172)
• Ralph Christian - Watches & Jewelry (17)
• Recipe Kits by Pasta Evangelists (10)
• Recycode (3)
• Red Tuna Shirt Club (18)
• Regatta Garden Furniture (27)
• Renogy (34)
• RG Riley (14)
• Roblox (22)
• rollupbanner.com (6)
• Ron Skinner and Sons (23)
• Rotary Watches (12)
• RS Electrical Supplies (7)
• rst-moto.com (13)
• Run North West (11)
• Ruroc (250)
• Ruthin Castle Hotel (6)
• RV Water Filter Store (14)
• RxSport (6)
• Saltrock Clothing (22)
• Sans (12)
• SATURN (6)
• Scuderia Car Parts (22)
• SecureDataRecovery.com (7)
• Select Motorhomes Ltd (6)
• Selini New York (16)
• Sell Your Gold (5)
• Ship Sticks (98)
• ShipGo (5)
• ShirtSpace (8)
• Shop LC (207)
• Shop Solar (20)
• Shopping In Japan NET (6)
• Simba Sleep (103)
• Simons (12)
• Skopes Menswear (8)
• sleepsoftly (33)
• Slomin's Inc. (9)
• Smart Home Charge (12)
• Snainton Golf (36)
• Spitfire Audio (214)
• Spoke and Solace (11)
• SquadLocker (48)
• Stages Cycling (6)
• Stanley 1913 (68)
• Startline Motor Finance (19)
• Steam (12)
• stgileshotels.com (6)
• Sticker Mule (52)
• StickerGiant (27)
• StockX (413)
• Sturdy By Design (29)
• SumUp (87)
• Sunglass Fix (31)
• sungoldpower.com (10)
• Sunrun (12)
• Surety Bonds Direct (5)
• SuretyBonds.com (5)
• Swallowaquatics (15)
• Swappa (16)
• TacTree (13)
• takepayments Limited (44)
• Tamaris (26)
• Teal (4)
• TeePublic (454)
• The Bead Shop Manchester (24)
• The Business Toolkit (4)
• The Carwash Company (15)
• The Conran Shop (20)
• The Edinburgh Boiler Company (11)
• The Inverter Store (51)
• The Lincoln Motor (4)
• The Log Shed (3)
• The North Face (40)
• The Pearl Source (23)
• The Soap Kitchen (23)
• The Solist (12)
• The Whizzer Co. (22)
• Thread Logic (12)
• Tidyalloys (10)
• Timports (3)
• Tiny Little Monster (12)
• TomTom (48)
• TopRiding (8)
• Toptal (11)
• Tower (193)
• TÜV Rheinland (4)
• UberPrints (22)
• UDPOWER (7)
• UK Water Filters (39)
• uk.vtoman (32)
• UKLogsDirect (7)
• Unlimited Web Hosting (3)
• Urban Outfitters (16)
• US Hole In One (5)
• us.vtoman (46)
• USB2U (11)
• Uttings (105)
• Villa Plus (120)
• Vinylpladen (3)
• Vivint Solar (5)
• Vollebak (7)
• Vonhaus (252)
• waEV-charge (6)
• Wallace Allan (4)
• Warburtons (63)
• Warmworks (17)
• WaterCoolersDirect.com (The WCD Group) (7)
• Waterdrop (63)
• Waters Co Filters (4)
• Wayfair UK (310)
• Weatherseal Home Improvements (21)
• WebToffee (5)
• Welly Warehouse (68)
• Wild (306)
• Wildlifestudios (4)
• William May Jewellers (32)
• Wizard Labels (10)
• Wolters Kluwer (10)
• Worcester Bosch (63)
• World of Books (219)
• World of Wool (13)
• Wowcher (118)
• www.PromoDirect.com (87)
• www.thegoldenboot.co.uk (10)
• Xcotton (10)
• YouTube (15)
• Zazzle AU (8)
• ZeroBounce (8)
• Zillion Insurance (5)