ComplaintCensus

W3Schools.com: most-reported complaints

Automated analysis of 67 public Trustpilot reviews published 2014-06-30 to 2026-05-22. TrustScore 3.6 from 71 total reviews — see the Trustpilot page. Quick answer: is W3Schools.com legit? Issues below reflect what reviewers reported, not findings of wrongdoing.

Reviewers most often report issues categorized as 'Other,' accounting for 28% of the 18 identified complaints. The next most frequent concerns include 'Not as described' at 22%, followed by 'Support unreachable' and 'Account/app problems,' each representing 17% of the complaints. Specific examples cited involve difficulties with cookie settings, disappointment with paid courses that are available for free, and lack of response from support after payment. No clear trend could be established for these issues due to the limited number of reviews.

Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.

18complaints identified
27%of recent reviews analysed
0%of negative reviews get a company reply, typically within a day

The company has not claimed its Trustpilot profile. We last checked this profile on 2026-09-26 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.

Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.

Sector benchmark: other makes up 28% of this company’s complaints vs a 22% median across 55 ranked companies in its sector.

Review velocity: 11 of this company’s 71 Trustpilot reviews (15%) were written in the last 12 months.

Not enough reviews to establish a trend.

What are the most common complaints about W3Schools.com?

Other

5 reports · 28% of complaints
“When it takes 15 minutes to remove all cookie settings and you are still not finished”
1★ Trustpilot review, 2026-02-25
“Tried to turn off cookies, after some minutes i came to a next button and i noticed the partners still began with A!”
1★ Trustpilot review, 2026-01-06
“Just waste of time, I just went to savemy html file”
1★ Trustpilot review, 2025-07-26

Not as described

4 reports · 22% of complaints
“the pandas course was a very big disappointment. Don't pay for it, just do it for free online.”
2★ Trustpilot review, 2023-06-12

3 readers marked this review helpful on Trustpilot.

“That section was clearly written by a drunk person. Beside the constant typos and sentence incoherence there are no examples”
3★ Trustpilot review, 2023-02-01

3 readers marked this review helpful on Trustpilot.

“Whenever you try some HTML or CSS coding it never works.”
1★ Trustpilot review, 2022-02-10

Support unreachable

3 reports · 17% of complaints
“they get the money and don’t even respond back when you contact them”
1★ Trustpilot review, 2024-10-16 · classified as a severe complaint

3 readers marked this review helpful on Trustpilot.

“No response after numerous emails”
1★ Trustpilot review, 2025-07-30
“It wasn’t to have support at all . They just can’t or won’t to transfer my domain name”
1★ Trustpilot review, 2023-07-15

Account/app problems

3 reports · 17% of complaints
“they get the money and don’t even respond back when you contact them”
1★ Trustpilot review, 2024-10-16 · classified as a severe complaint

3 readers marked this review helpful on Trustpilot.

“my account was closed and unable to access all my websites. Due to a violation? I wasn't given any specific reason.”
2★ Trustpilot review, 2023-05-24

3 readers marked this review helpful on Trustpilot.

“My Facebook account and Loging code Problem please my account Recovery And my account Rinku Renku Facebook account in my Problem”
2★ Trustpilot review, 2022-11-27

Support unhelpful

2 reports · 11% of complaints
“a representative replied with some excuse about a potential error on my part that could not believably explain the problem.”
1★ Trustpilot review, 2026-05-22
“the tool to try out your code wasn't working in any browers”
3★ Trustpilot review, 2023-11-28

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-08-23.