Clarke International: most-reported complaints
Automated analysis of 43 public Trustpilot reviews published 2020-01-21 to 2026-07-14. TrustScore 2.4 from 44 total reviews — see the Trustpilot page. Quick answer: is Clarke International legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues with faulty products, which accounted for 73% of the 37 complaints identified. Support-related problems were also cited, with 10 reviewers finding support unhelpful and 5 reporting that support was unreachable. Additionally, 3 reviewers mentioned experiencing late delivery times.
How to reach Clarke International
These are the contact details Clarke International publishes on its Trustpilot profile, as of our last check on 2026-09-26 — it publishes no phone number there, address Hemnall Street, Epping, CM16 4LU, GB.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
The company claimed its Trustpilot profile on 2024-11-13, uses Trustpilot’s paid features, and last replied to a negative review on 2026-06-05. We last checked this profile on 2026-09-26 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Severity: 30% of this company’s 37 graded complaints were classified as severe (money lost, an essential service cut off, or a problem unresolved for months). See the harm index.
Sector benchmark: faulty product makes up 73% of this company’s complaints vs a 25% median across 142 ranked companies in its sector.
Review velocity: 5 of this company’s 44 Trustpilot reviews (11%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about Clarke International?
Faulty product
27 reports · 73% of complaints“Cheap and nasty potentiometer installed had never been inspected and did not work”
4 readers marked this review helpful on Trustpilot.
“Yesterday (1st November) 3 months!!! The clamp broke!”
4 readers marked this review helpful on Trustpilot.
“polisher grinder just stopped working after all of about 14 hours run time”
4 readers marked this review helpful on Trustpilot.
Support unhelpful
10 reports · 27% of complaints“Yesterday (1st November) 3 months!!! The clamp broke!”
4 readers marked this review helpful on Trustpilot.
“hung up one once then called back and another person said they couldn't help with missing parts”
4 readers marked this review helpful on Trustpilot.
“Neither of them fit, they were the wrong thread size”
3 readers marked this review helpful on Trustpilot.
Support unreachable
5 reports · 14% of complaints“the zip on the door broke”
4 readers marked this review helpful on Trustpilot.
“My charger BC130 no dc output not charging input 240v okay”
3 readers marked this review helpful on Trustpilot.
“Absolutely non existent customer support. Holding for hours and then they don't have a clue.”
1 reader marked this review helpful on Trustpilot.
Delivery late
3 reports · 8% of complaints“take 5 working days to post a small item they have in stock”
3 readers marked this review helpful on Trustpilot.
“Upon reaching out, I encountered a rather discourteous individual who informed me that the delivery would now be by the end of March.”
1 reader marked this review helpful on Trustpilot.
“everytime I call to check the delivery date changes to another months time.”
Refund refused
2 reports · 5% of complaints“Zero help or goodwill and I’ve lost £1400 on a pile of scrap!”
“I have been refused a refund and I am now stuck with an expensive fuel hungry jet wash that doesn't operate as Advertised.”
Not as described
2 reports · 5% of complaints“Almost every single panel was either bent or deformed in some way”
2 readers marked this review helpful on Trustpilot.
“I then checked the torque with my torque wrench and found it to be only 100Nm on each of the wheel nuts, nowhere near the advertised 245Nm advertised.”
1 reader marked this review helpful on Trustpilot.
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-23.