Nomadicleisure: most-reported complaints
Automated analysis of 26 public Trustpilot reviews published 2024-08-19 to 2026-09-24. TrustScore 2.7 from 26 total reviews — see the Trustpilot page. Quick answer: is Nomadicleisure legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report that customer support is unreachable, with 8 out of 15 identified complaints citing this issue. Delivery problems are also frequent, including 6 reports of failed deliveries and 4 reports of late arrivals. Other minor complaints account for the remaining reports.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
The company has not claimed its Trustpilot profile. We last checked this profile on 2026-09-26 and found 1 new review. These are facts Trustpilot publishes about the profile, as of our last harvest.
Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.
Elsewhere: 5★ on Google (0 reviews)
TrustScore over time
3.0 → 2.7 across 3 census measurements since 2026-09-07. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-09-07 (0%, 0.0d) · 2026-09-23 (0%, 0.0d) · 2026-09-26 (0%, 0.0d).
Sector benchmark: support unreachable makes up 53% of this company’s complaints vs a 15% median across 116 ranked companies in its sector.
Review velocity: 14 of this company’s 26 Trustpilot reviews (54%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about Nomadicleisure?
Support unreachable
8 reports · 53% of complaints“they don't check their emails at all”
3 readers marked this review helpful on Trustpilot.
“No answer on the phone, no answer via emails, no answer via Facebook messenger”
3 readers marked this review helpful on Trustpilot.
“They ignore numerous emails and have no contact phone number”
2 readers marked this review helpful on Trustpilot.
Delivery failed
6 reports · 40% of complaints“They ignore numerous emails and have no contact phone number”
2 readers marked this review helpful on Trustpilot.
“Well the order with Nomadic leisure did not go very well. Placed a £1000 order on the 10th with an estimated delivery 14th-16th”
1 reader marked this review helpful on Trustpilot.
“the expansion tank was missing. When I called again, they said they had noticed and were sending it out that day”
1 reader marked this review helpful on Trustpilot.
Delivery late
4 reports · 27% of complaints“Well the order with Nomadic leisure did not go very well. Placed a £1000 order on the 10th with an estimated delivery 14th-16th”
1 reader marked this review helpful on Trustpilot.
“I’ve paid an order 7 days ago and it’s not even dispatched. Emailed them twice no answer.”
“Items clearly not in stock after waiting 2 weeks and chasing for updates rather than being kept informed”
Other
2 reports · 13% of complaints“They are normally £31 but you can have one for £28, a discount of £3 for my honesty”
1 reader marked this review helpful on Trustpilot.
“Paid £85 pounds for a switch. Came wrapped in a single square of thin bubble wrap”
Support unhelpful
2 reports · 13% of complaints“the expansion tank was missing. When I called again, they said they had noticed and were sending it out that day”
1 reader marked this review helpful on Trustpilot.
“the main item was never delivered, and after chasing for weeks I was accused of fraud instead of getting help”
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Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-26.