Companies with the most “subscription trap” complaints
What this means and where to escalate →
Auto-renewal or recurring charges that are hard to stop. Ranked by reports found in the public Trustpilot reviews we analysed; counts depend on how many reviews of each company are in the census so far.
| Company | TrustScore | Subscription trap reports | Share of its complaints |
|---|---|---|---|
| Smallpdf | 4.7 | 167 | 71% |
| Use AI | 4 | 134 | 22% |
| Adobe | 1.1 | 99 | 47% |
| IObit | 4.6 | 53 | 18% |
| The Telegraph | 1.4 | 44 | 48% |
| Shutterstock | 1.2 | 31 | 32% |
| Pawp | 4.8 | 28 | 12% |
| Acorns | 4 | 25 | 6% |
| Active.com | 1.4 | 23 | 37% |
| NOW TV | 1.1 | 22 | 13% |
| IONOS | ionos.co.uk | 4.7 | 21 | 11% |
| Acorn TV | 1.4 | 21 | 23% |
| iLovePDF | 4.9 | 20 | 20% |
| ScoresMatter | 4.7 | 18 | 25% |
| Amazon.com, Inc. | 1.2 | 15 | 16% |
| Proton VPN | 2.2 | 13 | 17% |
| Stitch | 4.6 | 12 | 13% |
| Crunchbase | 1.4 | 12 | 28% |
| Croner | 4.9 | 11 | 14% |
| HostGator | 4.6 | 10 | 12% |
| Vecteezy | 4.9 | 9 | 18% |
| Sellvia | 3.6 | 9 | 11% |
| Microsoft | 1.2 | 8 | 5% |
| Bits | 4.7 | 8 | 15% |
| IONOS | ionos.de | 4.3 | 7 | 16% |
| Nexus Mods | 1.6 | 6 | 10% |
| Flaticon | 4.9 | 6 | 14% |
| Peninsula UK | 4.9 | 5 | 9% |
| MarketWatch | 2.2 | 4 | 12% |
| 1.3 | 3 | 3% | |
| BriteCo | 4.8 | 3 | 14% |
| The Boutique Workplace Company | 2.8 | 3 | 19% |
| Sharrocks | 4.9 | 3 | 7% |
| Teal | 4.2 | 3 | 18% |