Companies with the most “delivery late” complaints
What this means and where to escalate →
Delivery significantly later than promised. Ranked by reports found in the public Trustpilot reviews we analysed; counts depend on how many reviews of each company are in the census so far.
| Company | TrustScore | Delivery late reports | Share of its complaints |
|---|---|---|---|
| Next | 4.3 | 381 | 36% |
| StockX | 4.2 | 355 | 25% |
| Tradeinn | 3 | 354 | 55% |
| GO Outdoors | 4.5 | 330 | 29% |
| Halara | 4 | 322 | 20% |
| QVC UK | 4.4 | 235 | 27% |
| Wayfair UK | 3.9 | 225 | 31% |
| Jiffy | 4.2 | 225 | 24% |
| Cotton Traders | 4.4 | 219 | 24% |
| Footasylum | 4.4 | 170 | 17% |
| END. | 4.3 | 170 | 27% |
| Hobo Jack | 4.9 | 166 | 52% |
| TeePublic | 4.4 | 153 | 12% |
| Ship Sticks | 4.7 | 141 | 23% |
| OnBuy.com | 4.4 | 140 | 15% |
| Appliances Direct | 4.3 | 136 | 32% |
| Mr Memory | 4.9 | 135 | 28% |
| Just Eat | 1.2 | 127 | 22% |
| John Lewis | 3.9 | 126 | 17% |
| Your NRG | 4.8 | 123 | 64% |
| Vonhaus | 4.2 | 122 | 22% |
| PRIMA Leisure | 4.3 | 111 | 49% |
| Snainton Golf | 4.9 | 105 | 41% |
| Uttings | 4.9 | 97 | 18% |
| Shop LC | 4.3 | 93 | 15% |
| Luxury Of Watches | 4.8 | 87 | 35% |
| Levity | 4.1 | 85 | 24% |
| Wild | 4.5 | 79 | 13% |
| Saltrock Clothing | 4.8 | 76 | 53% |
| World of Books | 4.6 | 75 | 9% |
| CJS CD Keys | 3.9 | 67 | 11% |
| Joseph Joseph | 4 | 67 | 16% |
| Hydrow | 4.2 | 66 | 15% |
| SquadLocker | 4.9 | 63 | 31% |
| Protein Works | 4.7 | 63 | 11% |
| BOXT | 4.7 | 62 | 9% |
| Pound Fabrics | 4.9 | 62 | 22% |
| Jellycat | 4.4 | 61 | 19% |
| Welly Warehouse | 4.9 | 56 | 20% |
| Disturbia | 4.4 | 55 | 17% |
| Shop Solar | 4.5 | 54 | 36% |
| Marks Electrical | 4.8 | 54 | 28% |
| Maersk Group | 1.3 | 52 | 53% |
| Jet2holidays | 4.4 | 47 | 3% |
| CTD Tiles | 4.7 | 47 | 27% |
| The Bead Shop Manchester | 4.9 | 47 | 39% |
| DoorDash | 1.1 | 46 | 9% |
| Flamingo | 4.6 | 44 | 31% |
| Jessops | 4.5 | 43 | 41% |
| Atolea Jewelry | 4.7 | 43 | 26% |