ComplaintCensus

Companies with the most “poor core service” complaints

What this means and where to escalate →

Recurring outages, poor signal or speed, unreliable supply. Ranked by reports found in the public Trustpilot reviews we analysed; counts depend on how many reviews of each company are in the census so far.

CompanyTrustScorePoor core service reportsShare of its complaints
iD Mobile4.242347%
Virgin Media1.838032%
Tesco Mobile UK4.227525%
Three UK4.627233%
TalkTalk2.126633%
Vodafone UK4.722829%
Sky2.722627%
HomeServe UK4.621326%
EE4.320114%
Jet2holidays4.418514%
BOXT4.717825%
BT4.214315%
Trainline4.113920%
The AA Breakdown Cover4.813720%
O22.812627%
T-Mobile1.411520%
Hostinger4.611316%
Plusnet1.710335%
British Gas4.4969%
British Airways1.59220%
Ryanair1.38719%
TUI4.68410%
Hive4.18013%
United Utilities4.77342%
Utilita4.37111%
SumUp 4.2648%
Gateway - Everything Property4.45936%
Southwest Airlines1.55353%
Vodafone Deutschland1.35250%
hosting.com4.84340%
OrangeHost4.63518%
NOW TV1.13319%
Villa Plus4.3338%
Haven23222%
Vodafone Italia2.22941%
Proton VPN2.22837%
Peacocktv1.22725%
Vodafone España1.12726%
Newark Airport Long Term Parking4.82612%
Severn Trent4.92627%
BBC1.32324%
HostGator4.62126%
DreamHost4.62121%
London Stansted Airport1.42019%
Warmworks4.81927%
Dignity Funerals4.81713%
Foxtons4.21514%
Virgin Atlantic1.91517%
Trinity College London4.9144%
ACE AIRPORT PARKING4.81410%