Companies with the most “other” complaints

What this means and where to escalate →

A genuine complaint that fits no category above. Ranked by reports found in the public Trustpilot reviews we analysed; counts depend on how many reviews of each company are in the census so far.

All companies with evidenced “other” complaints, A–Z

657 companies. Every company listed has at least three reviews our census classified under this issue and passes the evidence gate for it (two or more verbatim quotes from distinct reviews); the table above ranks the fifty with the most reports.

• 17TRACK (8)
• 1fax (3)
• 1st Formations (13)
• 1stChoice Formations (5)
• 2290Tax.com (7)
• 3 (10)
• AARDY (11)
• Abound (15)
• Above Lending (13)
• Absolute Translations Ltd (9)
• ACE AIRPORT PARKING (19)
• ACE Money Transfer (196)
• Acorn Estate Agents (16)
• Acorn Property Group (8)
• Acorns (53)
• Acumen Mortgages (15)
• Advance America (127)
• Adventure Life (9)
• AeroLeads (31)
• Aerotravels (9)
• Affordable Contractors Insurance (3)
• Afro International (12)
• After.com (6)
• AID Fuel Oils (5)
• Air Park Laguardia Airport Long Term (33)
• ALA Insurance (9)
• Allianz Partners USA (187)
• AlphaSights (48)
• ALPS (5)
• ALTA Language Services (13)
• Alternative Airlines (12)
• Amazon.com, Inc. (13)
• Amber (18)
• American Collectors Insurance (13)
• American Cruise Lines (26)
• American Express (15)
• American Express Global Business Travel (4)
• Americor (14)
• Amscot (19)
• Ann's Fabulous Finds (4)
• APCOA UK (65)
• Arbor (11)
• Arch RoamRight (15)
• Arctic Improvements (3)
• Armed Forces Mutual (33)
• ASAP Tickets (49)
• Asda (163)
• Aspects Holidays (3)
• Assetsure Insurance (13)
• Associated Skin Care Professionals (10)
• AssuranceAmerica (12)
• Aston Martin (5)
• Atlas FM (7)
• Atom bank (14)
• Atom.com (24)
• Auto Claims Assist Ltd (ACA) (6)
• AutoComplete, Inc (6)
• Autotrader UK (51)
• Avemco Insurance Company (10)
• aven.com (18)
• AXA UK Car and Home (13)
• Bank of the Philippine Islands (13)
• BankFive (11)
• Banner Life family of companies (5)
• Barrhead Travel (101)
• Bateman Skips (6)
• BBC (52)
• Bcflights (3)
• Believe Loans (24)
• Belstaff (3)
• Best4 Warranty (4)
• BestForeignExchange (65)
• Better Business Bureau (23)
• Better Protect (4)
• BetterPic | AI Generated Headshots (4)
• beYogi (12)
• Bezel (7)
• BG Insurance (22)
• BILL (12)
• Bits (9)
• Biz2Credit (18)
• bizseek.co.uk (13)
• Blues Kitchen (11)
• BlueStacks (10)
• Bluevine (17)
• Bolsover Cruise Club (13)
• Bolt (130)
• boomerang carnets (5)
• Boost Health Insurance (6)
• BOSS Money (28)
• BQ Watches (8)
• Breeze Competitions (53)
• Brentacre Insurance (16)
• Brian Gavin Diamonds (3)
• Brighton (4)
• BriteCo (4)
• British Airways (112)
• British Seniors (20)
• britishgardencentres.com (33)
• Bryant Surety Bonds (3)
• Bubblecitea (10)
• Bumper (74)
• burringtonestates.com (3)
• Business-Class.com (11)
• C2FO (14)
• Canyon Coolers (3)
• Capita (50)
• Capital on Tap (11)
• Carcraft (20)
• Card Depot (19)
• carehome.co.uk (52)
• Carter's (9)
• Cash For My Miles (6)
• Cash4gold-now (11)
• Caspian Insurance (5)
• Castle Community Bank (16)
• Castleberg Outdoors (4)
• CheapOair.com (46)
• Check City (14)
• Check Into Cash (24)
• Chestertons (18)
• Choice Funeral Plans (3)
• Chris Knott Insurance (8)
• Chrysalis Finance (19)
• Citalia Holidays (5)
• CleanChoice Energy (6)
• ClearMatch (8)
• codetoday (3)
• Collective Property Co. (4)
• Colonial Surety (13)
• Combined Insurance (US) (20)
• Comfort Insurance (7)
• Companies MadeSimple (9)
• Compare Power (Best Energy Plans) (6)
• Compare the Market (104)
• Comptoir Libanais (4)
• Constellation (6)
• Consumers Credit Union (4)
• Contractors Liability (3)
• Cotton Traders (70)
• Countingup (9)
• Cover Today (15)
• Covered Insurance (5)
• CrazyGames (16)
• CreateMyTee (3)
• Creation (104)
• Credible (28)
• Credit Union of New Jersey (9)
• Creditspring (27)
• Crestline Promotional Products (7)
• Croner (19)
• CruiseDirect (11)
• CruiseHub (3)
• CruiseKings (10)
• Crunchbase (7)
• Currency Exchange Corporation Limited (24)
• Currency Exchange International (8)
• Currency Solutions (10)
• Currensea (5)
• Current (67)
• Custom Patch Hats, LLC (3)
• Cyclopure (5)
• Daniels-Head Insurance Agency (5)
• Darwin Insurance (73)
• Dash Media Productions LTD (3)
• Davinci Virtual Office Solutions (10)
• Denney Diving - Diving Direct (4)
• Destinology (4)
• DeviantArt (27)
• DFDS (112)
• Diabetic Exchange USA (17)
• Dignity Funerals (22)
• Direct Line Cruises (3)
• Discover Financial Services (19)
• Discover Scotland Tours (4)
• DoorDash (80)
• Drip Capital (3)
• Druce (10)
• Dubai Visas (3)
• DuGood Credit Union (11)
• Dun & Bradstreet (42)
• Dwellworks (5)
• E-File Magic (13)
• E.ON Energie Deutschland GmbH (11)
• E.ON Next Energy Ltd (104)
• Earnest (12)
• Eastern Gases (3)
• Easysend (4)
• Ecosave Gas & Power (24)
• Education.com (8)
• EECU Credit Union (22)
• efile4Biz (22)
• eFinancial Life Insurance (17)
• eGifter Rewards™ (45)
• eHealth Medicare (20)
• Eichborn Berlin (5)
• electricityrates.com (10)
• Emedgroup (10)
• Enchanting Travels (7)
• END. (65)
• Enstroga UK (7)
• Envato Market: GraphicRiver (5)
• Epic Games (32)
• Equals Connect (6)
• Ethos (11)
• Euro Car Parks (56)
• eurochange (14)
• Eventsured (8)
• Evergreen Credit Union (5)
• Exeter Finance (30)
• Exodus Adventure Travels (10)
• Express Gold Cash (12)
• Express Golf (5)
• Express Water (9)
• F6S (5)
• FareObuddy (11)
• Farmer Brown (3)
• Faye Travel Insurance (10)
• FCA (35)
• Feefo (74)
• Fiat (6)
• FIFACOIN (now M8X) (10)
• Fifeproperties (3)
• Figure (12)
• Finamply (3)
• Findglocal (4)
• First Tech (36)
• FirstMortgage (6)
• FirstPort (39)
• Five Star Alliance (5)
• FiveM (16)
• Flagstone (8)
• Flamingo (30)
• Flashbay (4)
• Flashbay (3)
• flatspot (10)
• Fleximize (3)
• Flight Centre UK (20)
• Flipboard (16)
• Fluro (13)
• Fly Luxury (5)
• Flyer Club (6)
• FOREVER (11)
• Fortray Global Services Limited (11)
• Found (40)
• Foxtons (36)
• FPG Fortune Prime Global (3)
• Frontier Airlines (9)
• Fundbox (6)
• G.B.C (25)
• Gallagher, formerly Clements Worldwide (8)
• Gatby (10)
• Gateway - Everything Property (20)
• GC Partners (11)
• Genesis (4)
• Ghrltd (3)
• GIVE Volunteers (3)
• Glacier Insurance Company (10)
• GlobalWebPay (19)
• GMB Credit Union (7)
• GNO Partners (3)
• GO Outdoors (121)
• Go Real Travel (3)
• Golds Gym (15)
• Golf Holidays Direct (33)
• Golf Online • Golf Shop • #GoingThatExtraYard (5)
• Golfbreaks (22)
• Good Energy (4)
• Google (108)
• Gorilla Tax Rebates (3)
• Greased Lightning (4)
• Green Courier (8)
• Greenlight Insurance Services Limited (3)
• Halifax (17)
• Halo Holidays (8)
• Happen Bank (40)
• Hard Rock (21)
• Harley Davidson (10)
• Haven (33)
• Haven (5)
• Hays Travel (90)
• Hayter (3)
• Heacock Classic (5)
• Headout (112)
• Healthpilot (17)
• Heath Crawford (8)
• Heathrow Airport (11)
• heavenlydesserts.co.uk (6)
• Heights Finance Corporation (8)
• Heron Financial (3)
• HFM (7)
• Hill (17)
• Hive (38)
• Hobbii (10)
• Holabird Sports (18)
• Holborn Assets (73)
• Holidaysplease (7)
• HomeExchange (53)
• Homeshield Scotland Ltd (27)
• Honda UK (4)
• HotelsOne (50)
• Howden Insurance (132)
• Howden Life & Health (18)
• HPS Insurance (3)
• HSBC UK (81)
• HTFX Limited (7)
• Hugo Insurance Services (19)
• Humblefax (8)
• Hurst Iw (14)
• IGS Energy (27)
• iLovePDF (10)
• IMG® (25)
• ImmediateAnnuities.com (5)
• Information Commissioner's Office (38)
• Inspire Clean Energy (26)
• Instagram (23)
• Insurance Revolution (21)
• InsuranceHub Leavitt Agency (4)
• Integrity Energy (7)
• Interbridge Mortgages (3)
• Investec (26)
• Invoice-Generator.com (5)
• IObit (60)
• IONOS | ionos.es (4)
• IONOS | ionos.fr (7)
• IRONMAN (7)
• Islander UK (4)
• Isle of Raasay Distillery (6)
• ISS (39)
• it'seeze Web Design | UK Website Designer (4)
• Jacada Travel (9)
• Janus Henderson (7)
• Jellycat (38)
• Jet2holidays (554)
• Jewelers Mutual Group (13)
• John Greed Jewellery (5)
• John Lewis (97)
• JustPark (495)
• Kabayan Remit (3)
• Kapitus (5)
• Karma Group (16)
• Key Currency (6)
• Keyzar Jewelry (6)
• Kite Clothing (9)
• Kovo (21)
• Kraftedlabs (3)
• Ladder (16)
• Last.fm (13)
• LeadIQ (5)
• LEAF Commercial Capital, Inc. (5)
• Leeds Building Society (18)
• Leisuredays Insurance (5)
• LendingTree (41)
• Lendio (12)
• LetsGoCover (15)
• Levity (28)
• Live Oak Bank (38)
• Loan.co.uk (11)
• London Mutual Credit Union (10)
• London Stansted Airport (56)
• London Stock Exchange Group (7)
• London Womens Clinic (6)
• Loose Grown Diamond (3)
• Love Energy Savings (15)
• loveholidays UK (141)
• Lovey (4)
• Lumon (9)
• Luv Cars (9)
• Malt (11)
• Mango Tours (38)
• Mann Island Finance (8)
• Manor FX (3)
• Mapfre Insurance (US) (9)
• Market Force Information (14)
• Market Harborough Building Society (4)
• MarketWatch (18)
• Massage Magazine Insurance Plus (12)
• Mastershoe (6)
• Mauritius Holidays Direct (6)
• Maverick Helicopters (15)
• Medicare Solutions (30)
• MedicareAdvantage.com (18)
• Memoria Direct Cremation & Funerals (12)
• Merrick Bank (8)
• MetLife Pet Insurance (51)
• MexiPass International Insurance Services (7)
• micro1 (110)
• Microsoft (18)
• Midcounties (10)
• Miles Morgan Travel (3)
• Modern Postcard (10)
• Monex (8)
• MoneyKey (11)
• Monument (13)
• Monzo (93)
• Mozilla (11)
• MPOWER Financing (8)
• MultiPolls (216)
• My Story Tale (5)
• myGemma (9)
• MyJobMatcher (16)
• Nassau Financial Group (9)
• National Claims (7)
• Natural Habitat Adventures (6)
• Natural8.com (28)
• Neighbors Bank (4)
• NetCredit (24)
• Newark Airport Long Term Parking (55)
• NewDay USA (27)
• NEWITY LLC (4)
• Newtek Bank (3)
• Next (91)
• Nexus Mods (17)
• NJM Insurance Group (13)
• No1 Currency (85)
• Noble Marine (4)
• Nominal (3)
• Northwood GB (18)
• Nottingham Building Society (10)
• Novatech (6)
• Nucleus (13)
• OakbrookAdvance (formerly Finio Loans) (14)
• OakNorth Bank (17)
• OCS (37)
• Octapharma (11)
• OfficeServ (9)
• Oleaia (4)
• On the Beach (190)
• OnDeck (9)
• OneMain Financial (124)
• Openly (18)
• opensky® (8)
• Oportun (17)
• OrangeHost (21)
• Ovcio (3)
• Pangea Money Transfer (16)
• Paragon Bank (36)
• Passport Visas Express.com (33)
• Patriot Software (9)
• PayItMonthly (17)
• Peacocktv (16)
• Peninsula UK (11)
• People Like Us Home Exchange (3)
• Peter James Insurance (24)
• Petruth Paddocks Camping (30)
• Phoenix Energy One, LLC (5)
• PhysicalAddress.com (11)
• Pinnacle (5)
• Pipdance (12)
• Platypus Tours (37)
• Plus500 (92)
• Pol-Plan Ubezpieczenia (9)
• Policybazaar UAE (3)
• Porkbun (22)
• POSGuys (8)
• Pound Fabrics (25)
• PremFina (70)
• Premier League (12)
• Premium Credit (173)
• Priory (32)
• PrivateSickPay.co.uk (4)
• Proliability (5)
• Prosper (18)
• Protect Line - Life Insurance (13)
• Protein Works (70)
• Pumpkin Pet Insurance (9)
• Puppies.com (25)
• Purl Soho (6)
• pushgaming.com (9)
• Quality Company Formations (8)
• Quandoo (54)
• QuickFile Accounting Software (16)
• QVC UK (87)
• Rakuten (USA) (12)
• RAMSDENSCURRENCY.co.uk (11)
• Rapid Formations (6)
• Rare Carat (3)
• Reach Financial™ (15)
• realestate.com.au (13)
• Recipe Kits by Pasta Evangelists (8)
• RED Driving School (19)
• Red Recruitment (3)
• Refundee (3)
• Remitly (159)
• Reprise Financial (31)
• Republic Finance (9)
• Revolut (140)
• Rickshaw Travel (5)
• Riverbend Consulting (11)
• Roamler (18)
• Robert Half (36)
• Roblox (127)
• ROL Cruise (12)
• Royal Kennel Club Pet Insurance (16)
• Run North West (6)
• Ruthin Castle Hotel (10)
• RxSport (4)
• Ryanair (130)
• SAE Institute (4)
• Salad (27)
• Sallie Mae (44)
• Santander (67)
• SaveOnEnergy.com (7)
• SBG Funding (9)
• ScottishPower (80)
• Scrum.org (65)
• Secure For Life (18)
• SelectQuote Home & Auto (19)
• Sell Your Gold (12)
• Sendwave (24)
• Serenity Insurance (7)
• Seven Corners (6)
• Sharemoney (18)
• Sharrocks (7)
• Shawbrook (20)
• Ship Sticks (28)
• ShipGo (3)
• Simlesspay (5)
• Simons (6)
• Simple.biz (20)
• Ski.com (19)
• Skopes Menswear (11)
• Smart Currency Exchange (7)
• Smart Home Charge (6)
• Smart Insurance (30)
• Smart Pension (8)
• SmartMatch Insurance Agency, LLC (14)
• SMTP2GO (5)
• Snap Finance (15)
• Social Nature (28)
• Solar Panel Funding (45)
• Solar-Estimate.org (21)
• SolidKingsInc (3)
• SoundCloud (17)
• Southern (7)
• Southern Explorations (6)
• Southwest Airlines (25)
• SpaceX (3)
• SPF Private Clients (3)
• Spirit Dental (10)
• Spitfire Audio (39)
• Spotloan (29)
• Spring Savings (7)
• Stake (224)
• Starling (13)
• Startline Motor Finance (19)
• Staysure Travel Insurance (114)
• Steam (5)
• Stgeorge (5)
• stgileshotels.com (3)
• Sticker Mule (10)
• Stitch (28)
• STL (12)
• Store Insure (7)
• Strong Home Mortgage, LLC (18)
• Sunderland Echo (4)
• Sungage Financial (16)
• Superior Funding (3)
• Surety Bonds Direct (7)
• SuretyBonds.com (11)
• Swallowaquatics (7)
• Swappa (22)
• Swindon Advertiser (7)
• Swish Funding (3)
• TacTree (7)
• Taptap Send (62)
• TeachersPayTeachers (3)
• Terravision (9)
• Tesco Mobile UK (114)
• Tetradpay (17)
• Thankbox (22)
• The AA Breakdown Cover (62)
• The All-England Lawn Tennis and Croquet Club (7)
• The Camping and Caravanning Club (62)
• The Company Wizard (4)
• The Conran Shop (7)
• The Debt Free Teacher (3)
• The Exeter (27)
• The General® (72)
• The Orchard (18)
• The Whizzer Co. (3)
• The Zebra (14)
• TheGuarantors (5)
• Thread Logic (5)
• Ticketmaster UK (107)
• Tidyalloys (6)
• Timports (6)
• TopCashback (176)
• TopCashback USA (12)
• Toptal (14)
• Total Password (3)
• Tower Loan (17)
• Tracxn (8)
• Trailfinders (50)
• Trainline (190)
• transfergo.com (12)
• Travel Counsellors (23)
• Travel Defenders (11)
• Travel House (16)
• Travelopod (9)
• Tresl® (18)
• Trinity College London (155)
• TripInsure101 (7)
• True Potential (8)
• Trust Deed Scotland (7)
• TUI Belgium (12)
• TUI Danmark (14)
• TUI Nederland (13)
• TUI UK & Ireland (156)
• TÜV Rheinland (9)
• Union 22 (5)
• United Medicare Advisors (80)
• United Utilities (26)
• Uphold (9)
• US Birth Certificates & Vital Records (40)
• US Ghost Adventures (25)
• US Hole In One (4)
• Usay Compare (15)
• Use AI (107)
• V12 Retail Finance Limited (18)
• Vanguard (5)
• Vecteezy (20)
• Veteran Debt Assistance (16)
• Vida Savings (4)
• Villa Plus (85)
• VisaSyst | Travel Documents, Simplified (31)
• Visitors Insurance - Community Insurance Agency, Inc. (11)
• VisitorsCoverage Inc. (25)
• Vital Forms Direct | Vital Records Services (61)
• Vitality (99)
• Vivint Solar (5)
• W3Schools.com (5)
• wamo (15)
• Warburtons (4)
• Warmworks (14)
• Weatherseal Home Improvements (13)
• webuyanycar (55)
• Western Union (155)
• William Hill (80)
• Wise (160)
• Wisetack (10)
• Wiza (8)
• www.thegoldenboot.co.uk (7)
• xchangeofamerica.com (22)
• Xoom, A PayPal Service (170)
• Yellow Zebra Safaris (5)
• YMT Vacations (11)
• Yorkshire Building Society (70)
• Your Company Formations (10)
• Your Virtual Office London (7)
• Your Way Insurance (16)
• YouTube (174)
• Z Hotels (7)
• ZeroBounce (20)
• Zicasso (5)
• Zillion Insurance (15)
• ZoomInfo (41)