Boost Health Insurance: most-reported complaints
Automated analysis of 165 public Trustpilot reviews published 2026-04-14 to 2026-08-27. TrustScore 4.8 from 824 total reviews — see the Trustpilot page. Quick answer: is Boost Health Insurance legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues categorized as 'Other,' accounting for 67% of the 9 identified complaints. These reports include claims of being signed up without knowledge or permission and difficulties with phone support. A smaller portion of complaints, representing 22%, cite unreachable support and a lack of communication regarding account status. No trend can be established for these issues due to the low volume of reviews.
The company claimed its Trustpilot profile on 2025-05-11, uses Trustpilot’s paid features, and last replied to a negative review on 2026-09-11. Trustpilot ranks it 10 of 22 in Health Insurance Agency. We last checked this profile on 2026-09-24 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
TrustScore over time
4.8 → 4.8 across 7 census measurements since 2026-08-17. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-08-20 (100%, 1.9d) · 2026-08-28 (97%, 1.9d) · 2026-09-03 (97%, 1.9d) · 2026-09-06 (97%, 1.9d) · 2026-09-09 (97%, 1.9d) · 2026-09-21 (100%, 2.3d).
Review provenance: 151 company-invited reviews in the recent window average 4.80★, while 25 organic (uninvited) reviews average 4.68★.
69% of its 159 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: other makes up 67% of this company’s complaints vs a 16% median across 126 ranked companies in its sector.
Review velocity: 627 of this company’s 824 Trustpilot reviews (76%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about Boost Health Insurance?
Other
6 reports · 67% of complaints“Signed me up without my knowledge or permission then argued with me that why would we answer the phone”
The company replied on 2026-08-11: “We appreciate you bringing this concern to our attention. We take allegations of unauthorized enrollments extremely seriously, and our policy strictly requires verified customer consent before…”
Our classifier read this reply as a substantive response.
It promised: to escalate.
“Forced to have health insurance by government or we don’t get any money back from their extorting and stealing our money throughout the year is bullshit”
The company replied on 2026-05-26: “Hi, sorry to hear you are having troubles. This is not free money. It is based on your income and your household. Incorrectly reporting estimated income for the year would potentially result in the…”
Our classifier read this reply as a deflection.
“So many spam calls! It’s still going too”
The company replied on 2026-09-11: “Hi, sorry to hear you were getting spam calls. When you sign up with us, you can choose how you wish to be contacted. If you dont want phone calls about your policy request status, you can select SMS…”
Our classifier read this reply as a substantive response.
It promised: to make contact.
Support unreachable
2 reports · 22% of complaints“Didn’t understand what happen with the account never heard from someone about it .. idk whT happen I prefer to talk to a live person”
The company replied on 2026-06-08: “You can complete this process online or you can call us as well. We have agents standing by for phone clients available Monday -Friday 7am-4pm pacific time.”
Our classifier read this reply as a deflection.
“Very slow in getting any coverage from them at all and they don't inform you of anything at all”
The company replied on 2026-06-01: “Thank you for sharing this feedback. We will look into this matter internally to ensure our service meets our standards.”
Our classifier read this reply as a template response.
Compare Boost Health Insurance with…
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Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-08-28.