Other
Complaints that do not fit the categories above.
16,438complaints of this kind in the census
1,109companies affected
14%graded severe
Where to escalate
- Citizens Advice consumer service — Free first-line advice on consumer disputes in England, Wales and Scotland.
What people actually describe
“I reported it to them and they cannot assure me that they can help me”
“Worst experience”
“I am disgusted by the snooping in my laptop which I just experiencend today”
Companies with the most reports of this kind
| Company | Reports | Share of its complaints |
|---|---|---|
| Jet2holidays | 437 | 33% |
| JustPark | 389 | 44% |
| Halara | 170 | 10% |
| TopCashback | 164 | 25% |
| On the Beach | 162 | 11% |
| Trinity College London | 147 | 38% |
| ACE Money Transfer | 146 | 28% |
| Premium Credit | 145 | 22% |
| Xoom, A PayPal Service | 141 | 20% |
| YouTube | 133 | 57% |
| Asda | 128 | 34% |
| Allianz Partners USA | 125 | 11% |
Counts depend on how many of each company’s reviews are in the census, so this ranks what we have read, not the whole market. See the full ranking.