codetoday: most-reported complaints
Automated analysis of 56 public Trustpilot reviews published 2020-05-29 to 2024-01-13. TrustScore 4.5 from 62 total reviews — see the Trustpilot page. Quick answer: is codetoday legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues categorized as 'Other,' which accounted for 75% of the four complaints identified in the 56 reviews analyzed. One specific example cited involves classes being closed due to insufficient student enrollment in a particular time slot. No clear trend could be established for this issue as there were not enough reviews to determine a pattern.
How to reach codetoday
These are the contact details codetoday publishes on its Trustpilot profile, as of our last check on 2026-09-26 — phone 020 3289 7431, email [email protected], address 13 Hawley Crescent, London, NW1 8NP, GB.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
The company claimed its Trustpilot profile on 2020-05-07. We last checked this profile on 2026-09-26 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
What their policy promises
complaint process: contact us in the first instance
“We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.”
complaint process: at any time
“You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues”
complaint process: at any time
“You can ask us or third parties to stop sending you marketing messages at any time.”
complaint process: at any time
“You have the right to withdraw consent to marketing at any time by contacting us.”
Quoted verbatim from the company’s own published policy (source page); complaint counts are census classifications. As of 2026-09-23.
29% of its 51 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: other makes up 75% of this company’s complaints vs a 22% median across 55 ranked companies in its sector.
Review velocity: 0 of this company’s 62 Trustpilot reviews (0%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about codetoday?
Other
3 reports · 75% of complaints“They closed the class because there weren't enough students in that slot”
The company replied on 2024-01-13: “Dear AD, we're sorry we couldn't find a suitable class for your child and that you're so disappointed so as to mark us down so much! We don't usually get 2-stars, but that's fine, we'll accept it!…”
Our classifier read this reply as a template response.
“Did not find instructor suitable to teach 7-9 years old.”
The company replied on 2021-12-23: “Sorry to hear about your experience. We'll look into this in more detail to see what went wrong with this course. If you could email us as well we'll be able to identify which course this was so we…”
Our classifier read this reply as a template response.
“my son found this course less interactive, and harder to follow.”
The company replied on 2021-11-23: “Hello. We're sorry to hear that your son didn't enjoy the Level 5 course as much as the previous Levels. If you could kindly email us so that we can identify which course this one was we will enquire…”
Our classifier read this reply as a substantive response.
It promised: to escalate.
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-23.