Tracxn: most-reported complaints
- Complaints in recent reviews
- 67% of 18 recent reviews analysed
- Most-reported issue
- Other 67% of complaints
- Company replies
- 0% of negative reviews, typically within a day
- TrustScore
- 2 from 18 total reviews
- Review window analysed
- 2020-05-08 to 2026-11-02 18 reviews
- Sector
- Other sectors
Automated analysis of 18 public Trustpilot reviews published 2020-05-08 to 2026-11-02. TrustScore 2 from 18 total reviews — see the Trustpilot page. Quick answer: is Tracxn legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues categorized as 'Other,' accounting for 67% of the 12 identified complaints. These reports frequently mention receiving spam after providing an email address. Additionally, 25% of complaints cite misleading pricing, with examples including attempts to charge large sums for top rankings. A trend cannot be established due to the limited number of reviews.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
Not enough reviews to establish a trend.
What are the most common complaints about Tracxn?
| Issue | Share | Count | Trend | By month |
|---|---|---|---|---|
| Other | 67% | 8 | ||
| Misleading pricing | 25% | 3 |
Other
8 reports · 67% of complaints“Started spamming as soon as they got our email address.”
2 readers marked this review helpful on Trustpilot.
“You ask to unsubscribe and they harass you every day with their offer.”
1 reader marked this review helpful on Trustpilot.
“They spam my email. When I signed up, some employee in Ahmedabad found out what domain my signup email was hosted on”
1 reader marked this review helpful on Trustpilot.
Misleading pricing
3 reports · 25% of complaints“They tried to shake us down for large sums for a top ranking on their site”
1 reader marked this review helpful on Trustpilot.
“maybe could have enticed me if the free version allowed you look at more than 2 different companies.”
1 reader marked this review helpful on Trustpilot.
“They do not disclose everything and make you to put your deal live for their database”
How to reach Tracxn
These are the contact details Tracxn publishes on its Trustpilot profile, as of our last check on 2026-11-10 — it publishes no phone number there, email [email protected], address No. L-248, 2nd Floor, 17th Cross, Sector 6, HSR Layout, Bengaluru, 560102, IN.
The company claimed its Trustpilot profile on 2020-04-28. We last checked this profile on 2026-11-10 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Companies House: TRACXN UK LTD (no. 15679057), active, incorporated 2024 (2.5 years); next accounts due 2027-01-31, last accounts filed 2026-01-27. 1 current officer (2 on record historically); 2 filings in the last 12 months (13 filings on record). official record — public register facts, not an indicator of wrongdoing; officer changes are routine in many company structures. Live Companies House status as of 2026-11-11.
Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.
Elsewhere: 3.5★ on Google (511 reviews, as of November 2026) — a 1.5-star gap between its Trustpilot and Google scores.
What their policy promises
refund window: 30 days
“If you wish to discontinue the Subscription, you must notify us at least thirty (30) days prior to the end of your Current Billing Period.”
refund window: 15 days
“We may terminate these Terms by providing fifteen (15) days’ prior written notice.”
refund window: 12 months
“In any event, our total aggregate liability under these Terms shall not exceed the total amount paid or payable by you to us during the twelve (12) months immediately preceding the event giving rise to the claim.”
Quoted verbatim from the company’s own published policy (source page); complaint counts are census classifications. As of 2026-11-01.
Policy-page monitoring
We monitor this company’s published policy page. No change to the policy text has been detected since we started watching on 2026-10-19.
1 other page edit recorded (dates, counters, menus, banners, or edits we could not verify against the page text) — not listed
Automated change detection on the company’s own published policy page. A change is listed only when a term, price, time limit, right or contact route in the policy text changed; other edits are counted, not listed.
Sector benchmark: other makes up 67% of this company’s complaints vs a 23% median across 307 ranked companies in its sector.
Review velocity: 11 of this company’s 18 Trustpilot reviews (61%) were written in the last 12 months.
Other UK companies with evidenced “Misleading pricing” complaints
- Trailfinders
- Trainline
- Travel Center
- Travel Goals UK
- Travel House
- Travelbag
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- Usay Compare
- Uswich
- viagogo
See all companies by issue: Misleading pricing · Sector table: Other sectors in the UK
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-11-04.