MarketWatch: most-reported complaints
Automated analysis of 100 public Trustpilot reviews published 2020-07-26 to 2026-06-09. TrustScore 2.2 from 103 total reviews — see the Trustpilot page. Quick answer: is MarketWatch legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues categorized as 'Other,' accounting for 55% of the 33 complaints identified in the 100 reviews analyzed. Subscription traps and billing errors each represent 12% of the complaints, with reviewers citing difficulties unsubscribing and unexpected legal demands for repayment. The remaining 9% of complaints involve unhelpful customer support. No clear trend can be established for these issues due to insufficient review volume.
How to reach MarketWatch
These are the contact details MarketWatch publishes on its Trustpilot profile, as of our last check on 2026-09-25 — it publishes no phone number there, address Battery Street 825, San Francisco, 94111, US.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
The company has not claimed its Trustpilot profile. We last checked this profile on 2026-09-25 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Companies House: MARKETWATCH LTD (no. 15088256), active, incorporated 2023 (3.1 years) — confirmation statement currently overdue; next accounts due 2027-05-31, last accounts filed 2026-05-29. 1 current officer; 1 filings in the last 12 months (7 filings on record). official record — public register facts, not an indicator of wrongdoing; officer changes are routine in many company structures. Live Companies House status as of 2026-09-23.
Forum footprint: 8 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count. Recent thread titles: “Data source for 2 year gilts”, “Paragon Group shares fall 50%”, “British Airways & Iberia in merger talks”.
Severity: 52% of this company’s 33 graded complaints were classified as severe (money lost, an essential service cut off, or a problem unresolved for months). See the harm index.
Reviewers here waited a median of 1.1 days between the experience and publishing their negative review (27 reviews record both dates).
Sector benchmark: other makes up 54% of this company’s complaints vs a 20% median across 148 ranked companies in its sector.
Review velocity: 4 of this company’s 103 Trustpilot reviews (4%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about MarketWatch?
Other
18 reports · 54% of complaints“Work with HF and MSM to manipulate the stock market. Appalling behaviour”
7 readers marked this review helpful on Trustpilot.
“How on earth can you publish a story that a stock has dropped 40% of its value 5 minutes before it happens?”
7 readers marked this review helpful on Trustpilot.
“I give it one star.”
6 readers marked this review helpful on Trustpilot.
Subscription trap
4 reports · 12% of complaints“I unsubscribed from MarketWatch five more times over the course of six months”
2 readers marked this review helpful on Trustpilot.
“I cancelled MarketWatch and they kept billing me.”
1 reader marked this review helpful on Trustpilot.
“id you want to unsubscribe or cancel your subscription, IT IS A NIGHTMARE!”
Billing errors
4 reports · 12% of complaints“Then I was promptly contacted by solicitors demanding they recoup the money THEY would have received????”
1 reader marked this review helpful on Trustpilot.
“I cancelled MarketWatch and they kept billing me.”
1 reader marked this review helpful on Trustpilot.
“I tried to get refund but I was said that I can get only credit and purchase something else on their site.”
Support unhelpful
3 reports · 9% of complaints“Unsubscribed, bad customer service.”
2 readers marked this review helpful on Trustpilot.
“They claim to cover and replace, but the reality is you have to fight for every dollar”
“I tried to get refund but I was said that I can get only credit and purchase something else on their site.”
Overcharging
2 reports · 6% of complaints“They claim to cover and replace, but the reality is you have to fight for every dollar”
“They refused to refund a few months despite not actively using the account.”
Compare MarketWatch with…
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-22.