Breeze Competitions: most-reported complaints
Automated analysis of 684 public Trustpilot reviews published 2025-06-09 to 2026-09-23. TrustScore 4.8 from 9,990 total reviews — see the Trustpilot page. Quick answer: is Breeze Competitions legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues categorized as 'Other,' accounting for 81% of the 64 complaints identified across 684 reviews. Misleading pricing is the second most common concern, cited in 14% of complaints and showing a rising trend. Subscription traps represent a smaller portion at 3% of complaints, with no significant change in frequency.
How to reach Breeze Competitions
These are the contact details Breeze Competitions publishes on its Trustpilot profile, as of our last check on 2026-09-23 — it publishes no phone number there, email [email protected].
Trustpilot has posted a consumer alert on this company’s profile. See the Trustpilot page for the current notice.
The company claimed its Trustpilot profile on 2021-08-18, uses Trustpilot’s paid features, uses Trustpilot’s AI-assisted replies, and last replied to a negative review on 2026-09-21. Trustpilot ranks it 12 of 73 in e-Commerce Service. We last checked this profile on 2026-09-23 and found 13 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.
TrustScore over time
4.8 → 4.8 across 15 census measurements since 2026-08-11. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-08-11 (92%, 4.2d) · 2026-08-14 (91%, 4.2d) · 2026-08-18 (90%, 4.2d) · 2026-08-21 (88%, 4.2d) · 2026-08-24 (88%, 4.2d) · 2026-08-27 (88%, 4.2d) · 2026-08-30 (93%, 4.8d) · 2026-09-02 (91%, 4.9d) · 2026-09-05 (91%, 4.9d) · 2026-09-08 (89%, 4.9d) · 2026-09-11 (89%, 4.9d) · 2026-09-14 (88%, 4.9d) · 2026-09-17 (88%, 4.9d) · 2026-09-20 (87%, 4.9d) · 2026-09-23 (94%, 5.7d).
Severity: 8% of this company’s 64 graded complaints were classified as severe (money lost, an essential service cut off, or a problem unresolved for months). See the harm index.
1★ share of negative reviews over time
Share of 1–3★ Trustpilot reviews that were 1★
In December 2023, 50% of 10 one-to-three-star reviews were 1★; in September 2026, 33% of 12.
Counted from December 2023 onward — the period for which our capture of 1★, 2★ and 3★ reviews is complete for all three. Months with fewer than 10 such reviews are omitted.
Reviewers here waited a median of 1.7 days between the experience and publishing their negative review (406 reviews record both dates).
Measured reply time: across 304 negative reviews that received a public reply, the median wait was 4.1 days — the company profile reports an average of 6 days. The two are measured differently: ours counts only replies we captured to negative reviews.
Reply quality: of 304 company replies to negative reviews analysed, 7% engaged with the specific problem and 60% were generic templates.
9% of its 482 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: other makes up 81% of this company’s complaints vs a 22% median across 55 ranked companies in its sector.
Review velocity: 2,227 of this company’s 9,990 Trustpilot reviews (22%) were written in the last 12 months.
What are the most common complaints about Breeze Competitions?
Other
52 reports · 81% of complaintssteady“I dont even know if when i pay for tickets even if its 5 or 10 i have no chance at all”
1 reader marked this review helpful on Trustpilot.
“Great competitions but always the same names that pop up and win”
The company replied on 2026-03-18: “Hi Dawn, it is the luck of the draw, fingers crossed for a win soon 🤞😄”
Our classifier read this reply as a deflection.
1 reader marked this review helpful on Trustpilot.
“I’ve been playing since I joined but never been lucky, also after viewing all the winners on your page, it seems like it’s only meant for Scottish people”
The company replied on 2025-10-15: “Hi Ebere, thanks for your feedback, we are an Edinburgh based competition site although we have winners from all over the UK! We cannot control who the winners are, they are all randomly chosen”
Our classifier read this reply as a deflection.
1 reader marked this review helpful on Trustpilot.
Misleading pricing
9 reports · 14% of complaintsrising since 2026-05“I haven’t got any prizes and I’ve bought quite a few tickets”
The company replied on 2026-04-20: “Hi Callie, not sure if you are getting us mixed up with another site as I can see you have only played a handful of times. Any questions let us know ☺️”
Our classifier read this reply as a deflection.
1 reader marked this review helpful on Trustpilot.
“So the expected return is less than half of what you pay.”
1 reader marked this review helpful on Trustpilot.
“website is designed to make you spend more .. at check out all the promotion in your face”
The company replied on 2026-04-20: “Hi Tony, there is complete transparency in everything we do. The webiste is designed to make sure you are only spending what you are happy to. You can set spending limits and put blocks on your…”
Our classifier read this reply as a deflection.
1 reader marked this review helpful on Trustpilot.
Subscription trap
2 reports · 3% of complaintssteady“I genuinely believe I have probably won something and been exchanged for another winner”
The company replied on 2026-04-06: “Hi Craig, it is disappointing to read this review. We offer multiple free giveaways and draws every week which are there for everyone to get involved in as we are so proud of our Breeze and local…”
Our classifier read this reply as a deflection.
“Because I have been charged £18 for some subscription that I know nothing about”
The company replied on 2026-04-06: “Hi Allyson, was lovely chatting to you on the phone and great to clear up that the subscription was not from us. Hope you got it sorted with your bank 😄”
Our classifier read this reply as a substantive response.
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Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-24.