ComplaintCensus

rst-moto.com: most-reported complaints

Automated analysis of 16 public Trustpilot reviews published 2022-11-30 to 2026-09-24. TrustScore 2.2 from 16 total reviews — see the Trustpilot page. Quick answer: is rst-moto.com legit? Issues below reflect what reviewers reported, not findings of wrongdoing.

Reviewers most often report that products are faulty, with 13 out of 14 identified complaints citing this issue. Some customers also mention that support is unhelpful, accounting for 3 of the complaints. Additionally, a few reviewers describe disputes over warranty coverage, which made up 2 of the reported issues.

Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.

14complaints identified
88%of recent reviews analysed
0%of negative reviews get a company reply, typically within a day

The company has not claimed its Trustpilot profile. We last checked this profile on 2026-09-26 and found 1 new review. These are facts Trustpilot publishes about the profile, as of our last harvest.

Forum footprint: 1 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count. Recent thread titles: “E: 07/10 A Pair of RST Titanium Outlast Waterproof Gloves (Rafflecopter)”.

Elsewhere: 4.3★ on Google (6 reviews)

Sector benchmark: faulty product makes up 93% of this company’s complaints vs a 26% median across 186 ranked companies in its sector.

Review velocity: 5 of this company’s 16 Trustpilot reviews (31%) were written in the last 12 months.

Not enough reviews to establish a trend.

What are the most common complaints about rst-moto.com?

Faulty product

13 reports · 93% of complaints
“The jacket tore open in the slide anchoring her into the asphalt”
1★ Trustpilot review, 2026-09-24 · classified as a severe complaint
“The boot slider screw was threaded the ankle protector has fell off They leak like a sieve”
1★ Trustpilot review, 2026-06-01 · classified as a severe complaint
“Replacements did exactly the same thing after 4 months. That took them out of the original warranty period so RST WILL NOT REPLACE”
1★ Trustpilot review, 2025-11-28 · classified as a severe complaint

Support unhelpful

3 reports · 21% of complaints
“The boot slider screw was threaded the ankle protector has fell off They leak like a sieve”
1★ Trustpilot review, 2026-06-01 · classified as a severe complaint
“airbag system within is not supported from a customer service perspective, with punitive costs just to resolve matters”
1★ Trustpilot review, 2025-08-28 · classified as a severe complaint
“manager became aggressive, obstructive and plain right rude”
1★ Trustpilot review, 2024-04-12 · classified as a severe complaint

Warranty disputes

2 reports · 14% of complaints
“Replacements did exactly the same thing after 4 months. That took them out of the original warranty period so RST WILL NOT REPLACE”
1★ Trustpilot review, 2025-11-28 · classified as a severe complaint
“refused to accept fault and refused to do anything about it”
1★ Trustpilot review, 2022-11-30

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-26.