ComplaintCensus

Tiny Little Monster: most-reported complaints

Automated analysis of 249 public Trustpilot reviews published 2016-02-03 to 2026-07-27. TrustScore 4.8 from 1,997 total reviews — see the Trustpilot page. Quick answer: is Tiny Little Monster legit? Issues below reflect what reviewers reported, not findings of wrongdoing.

Reviewers most often report delivery delays, which accounted for 42% of the 45 complaints identified across 249 reviews. Issues with faulty products were the second most common concern, representing 27% of complaints, while unhelpful support and products not matching their descriptions made up the remainder. The reports regarding late deliveries and faulty products are trending upward, whereas complaints about items not being as described are falling.

How to reach Tiny Little Monster

These are the contact details Tiny Little Monster publishes on its Trustpilot profile, as of our last check on 2026-09-24 — phone 3144496900, email [email protected], address 7220 Murdoch Ave, Shrewsbury, 63119, US.

45complaints identified
1%of recent reviews analysed
0%of negative reviews get a company reply, typically within a day

The company claimed its Trustpilot profile on 2015-11-05 and uses Trustpilot’s paid features. Trustpilot ranks it 6 of 47 in Printed Clothing Store. We last checked this profile on 2026-09-24 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.

Elsewhere: 4.8★ on Google (0 reviews)

Severity: 9% of this company’s 45 graded complaints were classified as severe (money lost, an essential service cut off, or a problem unresolved for months). See the harm index.

What their policy promises

refund window: inclusive of design time and revision(s)

“Custom designs start at $100 and are inclusive of design time and revision(s)”

refund window: 1

“Revisions to design: 1”

refund window: 2

“Revisions to design: 2”

refund window: one round of edits

“You’ll have the option to ask for one round of edits after you see your design”

Quoted verbatim from the company’s own published policy (source page); complaint counts are census classifications. As of 2026-09-17.

Policy-page monitoring

We monitor this company’s published policy page for changes. No changes have been detected since we started watching on 2026-09-01.

Automated change detection on the company’s own published policy page — a record of when the page changed, not a judgement on what changed.

73% of its 189 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.

Sector benchmark: delivery late makes up 42% of this company’s complaints vs a 20% median across 158 ranked companies in its sector.

Review velocity: 79 of this company’s 1,997 Trustpilot reviews (4%) were written in the last 12 months.

What are the most common complaints about Tiny Little Monster?

Delivery late

19 reports · 42% of complaintsrising since 2022-04
“I still have not received my t-shirt!”
1★ Trustpilot review, 2020-06-02 · classified as a severe complaint

1 reader marked this review helpful on Trustpilot.

“TOTAL LACK OF COMMUNICATION and all-around bad customer service.”
1★ Trustpilot review, 2020-06-02 · classified as a severe complaint

1 reader marked this review helpful on Trustpilot.

“The order took longer than expected also.”
3★ Trustpilot review, 2021-09-27

Faulty product

12 reports · 27% of complaintsrising since 2022-04
“each shirt varied in graphic placement and some of them were printed in a warped way that was left-leaning.”
3★ Trustpilot review, 2023-05-31

The company replied on 2023-05-31: “Hi Tatum- Thank you for taking the time to leave us your review. We value all of our customers and all feedback helps us grow as a company. When it comes to graphic placements, as shirts get larger…”

Our classifier read this reply as a substantive response.

It promised: a replacement.

1 reader marked this review helpful on Trustpilot.

“Colors were off from piece to piece. Ink was on a sleeve”
1★ Trustpilot review, 2025-08-07
“the image was pretty messed up as though it had bubbled or something. Still good shirts, but the face in the image is very distorted”
3★ Trustpilot review, 2022-04-26

Support unhelpful

8 reports · 18% of complaintssteady
“I got the wrong size (adult LG instead of youth LG), wasn't allowed to exchange”
1★ Trustpilot review, 2019-09-14 · classified as a severe complaint

The company replied on 2019-09-18: “Hey Len, sorry to hear about the sizing mix up you experienced. We're following up to see how we can help resolve the issue.”

Our classifier read this reply as a substantive response.

It promised: to make contact.

“Colors were off from piece to piece. Ink was on a sleeve”
1★ Trustpilot review, 2025-08-07
“Poor communication (untimely, unclear, don't answer phone calls consistently). Long delays between bouts of communication.”
2★ Trustpilot review, 2023-08-16

Not as described

7 reports · 16% of complaintsfalling
“the 4x shirt was obviously made for a woman. The neck was a thin strip.”
1★ Trustpilot review, 2020-06-07

1 reader marked this review helpful on Trustpilot.

“The order took longer than expected also.”
3★ Trustpilot review, 2021-09-27
“It took quite awhile to get my order”
3★ Trustpilot review, 2020-06-11

Delivery failed

6 reports · 13% of complaintsfalling
“I still do not have my item. Paid months ago”
1★ Trustpilot review, 2020-05-08 · classified as a severe complaint
“I got the wrong size (adult LG instead of youth LG), wasn't allowed to exchange”
1★ Trustpilot review, 2019-09-14 · classified as a severe complaint

The company replied on 2019-09-18: “Hey Len, sorry to hear about the sizing mix up you experienced. We're following up to see how we can help resolve the issue.”

Our classifier read this reply as a substantive response.

It promised: to make contact.

“I never received my tee shirt”
2★ Trustpilot review, 2020-05-27

Support unreachable

2 reports · 4% of complaintssteady
“TOTAL LACK OF COMMUNICATION and all-around bad customer service.”
1★ Trustpilot review, 2020-06-02 · classified as a severe complaint

1 reader marked this review helpful on Trustpilot.

“Especially when I emailed asking about my shirt and....crickets. No response.”
3★ Trustpilot review, 2020-05-31

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-05.