Scuderia Car Parts: most-reported complaints
Automated analysis of 264 public Trustpilot reviews published 2018-11-08 to 2026-09-22. TrustScore 4.8 from 4,835 total reviews — see the Trustpilot page. Quick answer: is Scuderia Car Parts legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report that support is unhelpful, accounting for 25% of the 149 complaints identified across 264 reviews. Delivery failures are the second most common issue, cited in 24% of complaints, while descriptions not matching the product received appear in 17% of cases. Overcharging is reported in 15% of complaints, with examples including unexpected additional shipping fees. Trends indicate that reports of items not as described are rising, while delivery failure reports are falling, and support and overcharging issues remain flat.
How to reach Scuderia Car Parts
These are the contact details Scuderia Car Parts publishes on its Trustpilot profile, as of our last check on 2026-09-26 — phone 866-384-0426 | +44 1784 434395, email [email protected], address 8 High Street, Egham, TW20 9EA, GB.
The company claimed its Trustpilot profile on 2018-10-05 and uses Trustpilot’s paid features. Trustpilot ranks it 3 of 99 in Auto Parts Store. We last checked this profile on 2026-09-26 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Companies House: SCUDERIA CAR PARTS LTD (no. 04436918), active, incorporated 2002 (24.3 years); next accounts due 2026-12-31, last accounts filed 2026-02-06, 1 registered charge. 6 current officers (10 on record historically); 2 filings in the last 12 months (87 filings on record). official record — public register facts, not an indicator of wrongdoing; officer changes are routine in many company structures. Live Companies House status as of 2026-09-23.
Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.
Elsewhere: 4.3★ on Google (0 reviews)
TrustScore over time
4.8 → 4.8 across 4 census measurements since 2026-09-11. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-09-11 (0%, 0.0d) · 2026-09-14 (0%, 0.0d) · 2026-09-20 (0%, 0.0d) · 2026-09-23 (0%, 0.0d).
Severity: 21% of this company’s 149 graded complaints were classified as severe (money lost, an essential service cut off, or a problem unresolved for months). See the harm index.
Reviewers here waited a median of 2.3 days between the experience and publishing their negative review (86 reviews record both dates).
Reply quality: of 24 company replies to negative reviews analysed, 71% engaged with the specific problem and 8% were generic templates.
49% of its 103 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: support unhelpful makes up 25% of this company’s complaints vs a 18% median across 164 ranked companies in its sector.
Review velocity: 377 of this company’s 4,835 Trustpilot reviews (8%) were written in the last 12 months.
What are the most common complaints about Scuderia Car Parts?
Support unhelpful
37 reports · 25% of complaintssteady“Part arrived it was the wrong part.”
2 readers marked this review helpful on Trustpilot.
“Car part was the wrong part”
1 reader marked this review helpful on Trustpilot.
“They will not honor price matching for credible companies outside the USA and it does not state that anywhere on their website.”
1 reader marked this review helpful on Trustpilot.
Delivery failed
36 reports · 24% of complaintsfalling“Part arrived it was the wrong part.”
2 readers marked this review helpful on Trustpilot.
“Car part was the wrong part”
1 reader marked this review helpful on Trustpilot.
“I received the wrong part after using my VIN to select the part.”
1 reader marked this review helpful on Trustpilot.
Not as described
26 reports · 17% of complaintsrising since 2024-01“Months late with delivery. They sent me a carbon part even though I ordered a black one”
“Wrong parts and they didn’t wanted me to even return as I been told I will get zero pounds back.”
The company replied on 2022-08-12: “Dear Viera, Thanks for taking the time to leave a review, and I’m sorry for the misunderstanding around your return request. When you contacted our team, they thought you had only ordered 1 item that…”
Our classifier read this reply as a substantive response.
It promised: to make contact.
“Two of the parts were incorrect.”
Overcharging
23 reports · 15% of complaintssteady“they sent me a email asking for $437.17 dollars more for they to ship my package”
The company replied on 2022-07-28: “Dear Samuel, Thank you for your feedback and we would like to start by apologising for the issues you encountered with your order. The initial problem regarding the incorrect shipping cost was due to…”
Our classifier read this reply as a substantive response.
“When I finally received these parts they turned out to be the completely wrong parts.”
The company replied on 2022-01-24: “Thanks for your feedback. Obviously, we want our customers to have a trouble-free experience when dealing with us. We therefore checked with our parts and customer service team what occurred. Your…”
Our classifier read this reply as a substantive response.
“made me pay double , ( around £4000) just for shipping) and they refused to give me refund”
Faulty product
22 reports · 15% of complaintssteady“Faulty Brembo Rotors & Terrible Support”
“They sold me a damaged seal.”
“Dont have the parts they advertise! Then wont refund when they cant supply the part”
Refund refused
20 reports · 13% of complaintsrising since 2024-01“waited nearly 3 months”
“I fully paid for the order, and they sent me a notification that it would be delivered in a month”
“But then they just refuse to pay us back the money!”
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-23.