Beyondspace: most-reported complaints
Automated analysis of 160 public Trustpilot reviews published 2024-06-11 to 2026-08-03. TrustScore 4.8 from 256 total reviews — see the Trustpilot page. Quick answer: is Beyondspace legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues with faulty products, accounting for 67% of the 6 complaints identified in the 160 reviews analyzed. These reports frequently cite difficulties with setup and functionality. Additionally, 33% of complaints state that products are not as described, with specific mentions of plugins not working as expected. No clear trend can be established for these issues due to the low volume of reviews.
How to reach Beyondspace
These are the contact details Beyondspace publishes on its Trustpilot profile, as of our last check on 2026-09-24 — it publishes no phone number there, email [email protected], address 75 East 3rd Street Sheridan, Sheridan, 82801, US.
The company claimed its Trustpilot profile on 2023-04-12 and last replied to a negative review on 2026-05-08. Trustpilot ranks it 8 of 19 in Web designer. We last checked this profile on 2026-09-24 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
TrustScore over time
4.8 → 4.8 across 4 census measurements since 2026-08-17. Our own record, independent of Trustpilot’s display.
Reply behaviour over time
Solid: % of negative reviews replied to. Dashed: typical days to reply. Both as reported on this company’s Trustpilot profile, recorded whenever our census re-checked it and a figure had changed — the gaps between points are not equal: 2026-08-21 (67%, 0.0d) · 2026-09-03 (67%, 0.0d) · 2026-09-12 (67%, 0.0d).
Review provenance: 64 company-invited reviews in the recent window average 4.58★, while 98 organic (uninvited) reviews average 4.95★.
64% of its 151 recent 5★ reviews came from accounts that had written only that one review when we captured it (the median across companies is about 39%). A high share is a reason to look closer, not evidence of fake reviews.
Sector benchmark: faulty product makes up 67% of this company’s complaints vs a 25% median across 142 ranked companies in its sector.
Review velocity: 60 of this company’s 256 Trustpilot reviews (23%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about Beyondspace?
Faulty product
4 reports · 67% of complaints“It is super difficult to get set-up and even more confusing how to get it to work”
The company replied on 2026-05-08: “Sorry to hear about your frustration, I have reached you via email to understand your issue. Would like to follow up there”
Our classifier read this reply as a substantive response.
It promised: to make contact.
“it is not working. I have messaged support multiple weeks ago and although I have had contact, the issue has not been fixed still.”
“product didn't work.”
The company replied on 2025-11-19: “We understand the frustration when a product does not work as expected, and we sincerely apologize for any inconvenience caused. To clarify the situation, support was promptly provided starting…”
Our classifier read this reply as a deflection.
Not as described
2 reports · 33% of complaints“Lightbox Video Plugin does not work as described.”
“Not working properly / bad description”
The company replied on 2025-01-29: “I’m sorry to hear that Lightbox Studio didn’t work as expected for you. We strive to provide clear descriptions and a smooth experience, so I’d love to understand what went wrong. If you’re open to…”
Our classifier read this reply as a substantive response.
It promised: to make contact.
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-08-18.