The Lincoln Motor: most-reported complaints
Automated analysis of 9 public Trustpilot reviews published 2021-01-16 to 2026-08-30. TrustScore 3 from 11 total reviews — see the Trustpilot page. Quick answer: is The Lincoln Motor legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report that customer support is unhelpful, with six out of six identified complaints citing this issue. Half of the complaints also mention receiving faulty products. The data covers nine reviews analyzed between January 2021 and August 2026. A specific trend cannot be established due to the limited number of reviews.
How to reach The Lincoln Motor
These are the contact details The Lincoln Motor publishes on its Trustpilot profile, as of our last check on 2026-09-26 — it publishes no phone number there, address American Road 1, Dearborn, 48126, US.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
The company has not claimed its Trustpilot profile. We last checked this profile on 2026-09-26 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.
What their policy promises
refund window: 9/1/26–9/30/26
“Valid 9/1/26–9/30/26. Submit by 10/31/26 online at the tire manufacturer website or by mail per the tire manufacturer rebate form.”
refund window: 9/14/26
“Limited-Time Offer Ends 9/14/26”
refund window: 4 years or 50,000 miles
“Valid for Lincoln vehicles within 4 years of the new-vehicle limited warranty start date or 50,000 miles, whichever occurs first.”
Quoted verbatim from the company’s own published policy (source page); complaint counts are census classifications. As of 2026-09-10.
Policy-page monitoring
We monitor this company’s published policy page for changes. No changes have been detected since we started watching on 2026-09-14.
Automated change detection on the company’s own published policy page — a record of when the page changed, not a judgement on what changed.
Sector benchmark: support unhelpful makes up 100% of this company’s complaints vs a 27% median across 320 ranked companies in its sector.
Review velocity: 7 of this company’s 11 Trustpilot reviews (64%) were written in the last 12 months.
Not enough reviews to establish a trend.
What are the most common complaints about The Lincoln Motor?
Support unhelpful
6 reports · 100% of complaints“Every department either passed me to someone else or failed to provide a solution.”
“Then after that they denied the claim.”
“I had the car five months and there were already four recalls”
Faulty product
3 reports · 50% of complaints“Every department either passed me to someone else or failed to provide a solution.”
“I had the car five months and there were already four recalls”
“Every week it breaks down and there’s some new problem”
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-10.