ComplaintCensus

Interstate Batteries: most-reported complaints

Automated analysis of 35 public Trustpilot reviews published 2021-04-22 to 2026-09-17. TrustScore 2.2 from 36 total reviews — see the Trustpilot page. Quick answer: is Interstate Batteries legit? Issues below reflect what reviewers reported, not findings of wrongdoing.

Reviewers most often report issues with faulty products, citing 18 instances out of 26 total complaints. Warranty disputes were the second most common concern, appearing in 14 reports. A smaller number of reviewers, totaling 2, described customer support as unhelpful.

Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.

26complaints identified
74%of recent reviews analysed
0%of negative reviews get a company reply, typically within a day

The company has not claimed its Trustpilot profile. We last checked this profile on 2026-09-26 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.

Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.

Severity: 15% of this company’s 26 graded complaints were classified as severe (money lost, an essential service cut off, or a problem unresolved for months). See the harm index.

Reviewers here waited a median of 1.7 days between the experience and publishing their negative review (26 reviews record both dates).

Sector benchmark: faulty product makes up 69% of this company’s complaints vs a 26% median across 186 ranked companies in its sector.

Review velocity: 20 of this company’s 36 Trustpilot reviews (56%) were written in the last 12 months.

Not enough reviews to establish a trend.

What are the most common complaints about Interstate Batteries?

Faulty product

18 reports · 69% of complaints
“These bozos are obviously given a script to send unknowing people on a wild goose chase, when in fact their battery is clearly bad.”
1★ Trustpilot review, 2023-10-24 · classified as a severe complaint

1 reader marked this review helpful on Trustpilot.

“New battery, 2.5 years goes bad. Thanks for warranty. Received new battery 12/2/25. Now 1/7/26 battery dead.”
1★ Trustpilot review, 2026-01-08

1 reader marked this review helpful on Trustpilot.

“Replacement battery would not hold a charge end of November 2025. Warranty was good BUT they said this would be the last replacement”
2★ Trustpilot review, 2025-12-06

1 reader marked this review helpful on Trustpilot.

Warranty disputes

14 reports · 54% of complaints
“These bozos are obviously given a script to send unknowing people on a wild goose chase, when in fact their battery is clearly bad.”
1★ Trustpilot review, 2023-10-24 · classified as a severe complaint

1 reader marked this review helpful on Trustpilot.

“I was told motorhome battery warranty is only good for 1 year thru interstate.”
1★ Trustpilot review, 2026-05-18

1 reader marked this review helpful on Trustpilot.

“New battery, 2.5 years goes bad. Thanks for warranty. Received new battery 12/2/25. Now 1/7/26 battery dead.”
1★ Trustpilot review, 2026-01-08

1 reader marked this review helpful on Trustpilot.

Support unhelpful

2 reports · 8% of complaints
“Doesn't do any good to have a good product and make no effort on the service side to sell it.”
1★ Trustpilot review, 2026-08-27
“Brought my truck in to get the battery replaced and the MANAGER was so RUDE to my I left without buying a battery”
1★ Trustpilot review, 2024-04-07

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-20.