Other sectors in the UK: the complaint league
Companies outside the main tracked sectors. Ranked by the share of recent Trustpilot reviews our census classified as complaints, for companies operating in the UK with at least 50 recent reviews analysed.
Most-reported issues across this sector: Support unhelpful (7988) · Other (5398) · Support unreachable (4928) · Account/app problems (4421) · Faulty product (3507) · Delivery failed (3287) · Delivery late (2400) · Overcharging (2340)
| # | Company | TrustScore | Complaint rate (recent) | Complaints found | Top reported issue | Official record |
|---|---|---|---|---|---|---|
| 1 | Just Eat | 1.2 | 99% | 1,273 | Refund refused | — |
| 2 | Capita | 1 | 98% | 241 | Support unreachable | — |
| 3 | Wolters Kluwer | 1.2 | 96% | 48 | Support unhelpful | — |
| 4 | Euro Car Parks | 1 | 95% | 212 | Billing errors | — |
| 5 | Shutterstock | 1.2 | 95% | 99 | Hard to cancel | — |
| 6 | Coastfashion | 1.5 | 94% | 102 | Refunds delayed | — |
| 7 | William Hill | 1.2 | 93% | 236 | Other | — |
| 8 | Ryanair | 1.2 | 92% | 864 | Overcharging | — |
| 9 | Amazon.com, Inc. | 1.2 | 92% | 94 | Misleading pricing | — |
| 10 | Acorn TV | 1.5 | 91% | 93 | Hard to cancel | — |
| 11 | Emedgroup | 1.5 | 90% | 101 | Missed appointments | — |
| 12 | Fiat | 1.3 | 89% | 93 | Support unhelpful | — |
| 13 | Honda UK | 1.6 | 88% | 100 | Support unhelpful | — |
| 14 | Hotstar | 1.6 | 87% | 90 | Account/app problems | — |
| 15 | Robert Half | 2 | 86% | 93 | Support unreachable | — |
| 16 | Mozilla | 1.7 | 86% | 90 | Faulty product | — |
| 17 | Genesis | 1.6 | 85% | 90 | Support unhelpful | — |
| 18 | Dun & Bradstreet | 2 | 85% | 117 | Other | — |
| 19 | Southern | 1.6 | 84% | 95 | Poor core service | — |
| 20 | Harley Davidson | 1.9 | 84% | 88 | Faulty product | — |
| 21 | IRONMAN | 1.6 | 84% | 46 | Refund refused | — |
| 22 | ZoomInfo | 1.6 | 83% | 91 | Other | — |
| 23 | The Telegraph | 1.4 | 81% | 105 | Subscription trap | — |
| 24 | Virgin Atlantic | 2 | 80% | 95 | Support unhelpful | — |
| 25 | BlueStacks | 1.7 | 79% | 81 | Faulty product | — |
| 26 | Stanley 1913 | 2.2 | 79% | 248 | Support unreachable | — |
| 27 | sleepsoftly | 1.6 | 78% | 78 | Faulty product | — |
| 28 | Proton VPN | 2.1 | 78% | 108 | Poor core service | — |
| 29 | Heathrow Airport | 1.9 | 78% | 45 | Overcharging | — |
| 30 | Information Commissioner's Office | 1.1 | 77% | 95 | Support unhelpful | — |
| 31 | ISS | 1.3 | 77% | 67 | Other | — |
| 32 | Education.com | 1.2 | 77% | 77 | Subscription trap | — |
| 33 | Warburtons | 1.8 | 77% | 99 | Faulty product | — |
| 34 | Feefo | 1.3 | 76% | 93 | Other | — |
| 35 | Pinnacle | 1.6 | 75% | 76 | Account/app problems | — |
| 36 | Arrow Electronics | 1.4 | 74% | 53 | Support unhelpful | — |
| 37 | Priory | 1.7 | 73% | 64 | Other | — |
| 38 | Rise Works | 4.2 | 73% | 465 | Account/app problems | — |
| 39 | Tradeinn | 3.1 | 72% | 884 | Delivery late | — |
| 40 | Steam | 2 | 71% | 75 | Support unhelpful | — |
| 41 | 17TRACK | 1.8 | 71% | 123 | Delivery failed | — |
| 42 | Haven | 2.1 | 71% | 199 | Not as described | — |
| 43 | Recipe Kits by Pasta Evangelists | 2.9 | 70% | 74 | Support unreachable | — |
| 44 | Roblox | 1.4 | 70% | 523 | Account/app problems | — |
| 45 | Groupon UK | 3.6 | 68% | 134 | Refund refused | — |
| 46 | FiveM | 1.9 | 67% | 54 | Other | — |
| 47 | Nationalcar | 3 | 65% | 64 | Support unhelpful | — |
| 48 | Hard Rock | 1.9 | 65% | 69 | Other | — |
| 49 | PIRATE.COM - Rehearsal Studios | 2.7 | 64% | 65 | Faulty product | — |
| 50 | Market Force Information | 1.7 | 63% | 64 | Billing errors | — |
| 51 | britishgardencentres.com | 2.6 | 59% | 71 | Other | — |
| 52 | Epic Games | 1.5 | 58% | 83 | Other | — |
| 53 | Enstroga UK | 1.8 | 58% | 58 | Billing errors | — |
| 54 | OCS | 1.8 | 58% | 44 | Other | — |
| 55 | GRANGE MOTORS | 2.8 | 56% | 42 | Support unhelpful | — |
| 56 | Acorn Estate Agents | 2.7 | 55% | 56 | Support unhelpful | — |
| 57 | 2.3 | 54% | 438 | Other | — | |
| 58 | Bateman Skips | 3.2 | 54% | 54 | Delivery late | — |
| 59 | Janus Henderson | 3.3 | 53% | 54 | Support unhelpful | — |
| 60 | Weatherseal Home Improvements | 2.2 | 51% | 51 | Faulty product | — |
All UK other sectors companies in the census, A–Z
292 companies with evidenced complaints in this sector. The league above ranks only those with at least 50 recent reviews analysed; this list is everyone.
- Glass & Glazing Federation
- 17TRACK
- 1st Formations
- Abound
- ACE AIRPORT PARKING
- Acorn Estate Agents
- Acorn Property Group
- Acorn TV
- Agwood ltd
- Alliance Tool Hire
- AlphaSights
- Altery
- Amazon.com, Inc.
- AMT Auto
- APCOA UK
- Arctic Improvements
- Arrow Electronics
- Artisan du chocolat
- Aspects Holidays
- Aston Martin
- Astra WordPress Theme
- Atlas FM
- Autotrader UK
- Backhouse Housing
- Bateman Skips
- Big Matt's Menswear
- Bits
- bizseek.co.uk
- Blog Reddit
- Blues Kitchen
- BlueStacks
- Bodybuilding Warehouse
- Breytenbachs Immigration Consultants
- Bridge Base Online
- Brighton
- britishgardencentres.com
- burringtonestates.com
- Buyline Ltd
- Capita
- Carcraft
- carehome.co.uk
- Cash4gold-now
- Cashanygold
- Centre Tank Services Ltd
- Chestertons
- CI Group
- CJS CD Keys
- Clarke International
- Clothes Aid
- Coastfashion
- Cobra Golf
- Collective Property Co.
- Companies MadeSimple
- Compare the Market
- Comptoir Libanais
- Cotswold Inns Hotels
- CrazyGames
- Creation
- Croner
- Cycle Courier Co.
- Debt Advisory Services
- DFDS
- Dignity Funerals
- Dissolve Debt Ltd
- Donate Clothes UK
- Dot Property
- Drivers Direct
- Dropship Unlocked
- Druce
- DSSL Group - Basildon
- Dubai Visas
- Duet Display
- Dun & Bradstreet
- Dwellworks
- easyStorage
- Ebac Ltd
- EC English Language Centres
- Eden Conveyancing
- Education.com
- Elevators
- Elva
- Emedgroup
- Energy Advice Line Limited
- Enstroga UK
- Envato Market: GraphicRiver
- Epic Games
- Essex Properties Limited
- Eu Bic
- Euro Car Parks
- evcargo.com
- Exeter Chiefs Rugby Club
- Far'n'Beyond | Design Print Digital
- Feefo
- FEVO
- Fiat
- FIFACOIN (now M8X)
- Fifeproperties
- FirstPort
- FiveM
- Flagstone
- Flaticon
- FLOWN
- Focus Insolvency Group Limited
- Food
- Fortray Global Services Limited
- Four Jays
- Foxtons
- FrithRugs
- Fueldump
- gas-elec Group
- Gateway - Everything Property
- Genesis
- Ghrltd
- Glasses Outlet
- Gold Care Homes
- Golds Gym
- Gorilla Tax Rebates
- GRANGE MOTORS
- Greased Lightning
- Green Courier
- Gregory
- Groupon UK
- Hammondproperties
- Hard Rock
- Harley Davidson
- Haven
- Hayter
- Heathrow Airport
- Hill
- hodsondevelopments.com
- Holdcroft Motor Group
- Homeshield Scotland Ltd
- Homey
- Honda UK
- Hotstar
- Hygiene4less
- Hypervolt
- Igloo Surfaces
- iLovePDF
- Ineos
- Information Commissioner's Office
- IRONMAN
- Isle of Raasay Distillery
- ISS
- Janus Henderson
- Jellycat
- Juni
- Just Eat
- JustPark
- Lifting Equipment Store
- London Womens Clinic
- Love Energy Savings
- Love Me Do Brides
- Lowcarbonconstruction
- Ltddir
- Luxeemporiumx
- Magma
- Malt
- Market Force Information
- Marquee TV
- MaxCap
- McCambridge Duffy Insolvency Practitioners
- mcqueensflowers.com
- Midcounties
- MONC
- Money
- Mozilla
- Myergo
- MyJobMatcher
- National Claims
- Nationalcar
- Natural8.com
- Navico
- NB Distillery
- Neural D
- Newcalltelecom
- News Medical
- Noweducation
- Oakbrook Loans
- OakbrookAdvance (formerly Finio Loans)
- OCS
- Octapharma
- OfficeServ
- OnBuy.com
- Osborne & Little
- oxfordbusinesscollege.ac.uk
- Pattersons
- PDS
- Peli UK
- Penguin Homes Group Ltd
- Peninsula UK
- Pinnacle
- Pipers Crisps
- PIRATE.COM - Rehearsal Studios
- Pitney Bowes Ltd (UK & ROI)
- Porta Delivery
- PremFina
- Premium Credit
- Prince Visa Service
- Priory
- Protein Works
- Proton VPN
- Pure Offices
- pushgaming.com
- QLAW
- Quality Company Formations
- Quandoo
- QVC UK
- Rapid Formations
- Recipe Kits by Pasta Evangelists
- RED Driving School
- Red Recruitment
- Registered Address Ltd
- RentGuarantor.com
- Revolut
- Rise Works
- Roamler
- Robert Half
- Roblox
- Ron Skinner and Sons
- Routledge
- Runnymedelaw
- Ryanair
- SAE Institute
- Sagars 365 Conservatory Roof Insulation
- Saunders Law
- ScoresMatter
- Select Motorhomes Ltd
- Showpiece
- Shutterstock
- Sigma-Aldrich
- Skyclub.com "The First & Business Flight Company"
- sleepsoftly
- Smart Pension
- Snainton Golf
- Southern
- SpaceX
- Stake
- Stanley 1913
- Steam
- StubHub International
- Sunderland Echo
- Supreme Ski School
- Sustainable Building (UK) ltd
- Sutherland
- Swindon Advertiser
- TeachersPayTeachers
- Ten Health & Fitness
- Terravision
- The AA Breakdown Cover
- The All-England Lawn Tennis and Croquet Club
- The Boatyard
- The Carwash Company
- The Lincoln Motor
- The Orchard
- The Soap Kitchen
- The Stay Club London
- The Telegraph
- Threads
- Ticketmaster UK
- TopCashback
- Tracxn
- Tradeinn
- Trainline
- Trinity College London
- True Potential
- Trust Deed Scotland
- Turnbull - Builders Merchant
- V12 Retail Finance Limited
- viagogo
- Virgin Atlantic
- Visa Cuba
- Warburtons
- Wasabi Technologies
- Weatherseal Home Improvements
- webuyanycar
- Whitkirk Waste Solutions
- Wild
- Wildlifestudios
- William Hill
- Winchamhallhotel
- Wipro
- Wise
- Wolters Kluwer
- World Health Organization
- Your Company Formations
- Your Virtual Office London
- YuLife
- ZoomInfo
Complaint rate = complaints identified per recent reviews analysed in our census window; it is not an official complaints statistic. Companies below 50 analysed recent reviews are not ranked. See the US table for this sector.