ComplaintCensus
More

Elevators: most-reported complaints

Complaints in recent reviews
60% of 5 recent reviews analysed
Most-reported issue
Poor core service 67% of complaints
Company replies
0% of negative reviews, typically within a day
TrustScore
2.6 from 5 total reviews
Review window analysed
2022-10-06 to 2026-04-15 5 reviews

Automated analysis of 5 public Trustpilot reviews published 2022-10-06 to 2026-04-15. TrustScore 2.6 from 5 total reviews — see the Trustpilot page. Quick answer: is Elevators legit? Issues below reflect what reviewers reported, not findings of wrongdoing.

Across 5 Trustpilot reviews analysed, the most-reported issues with Elevators were: Poor core service (2 reports), Support unhelpful (2 reports). There are not enough reviews to establish a trend.

Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.

Not enough reviews to establish a trend.

What are the most common complaints about Elevators?

Complaint categories for Elevators, with share, count, trend and monthly pattern
IssueShareCountTrendBy month
Poor core service
67%
2
Support unhelpful
67%
2

Poor core service

2 reports · 67% of complaints
“Lift handed back 12 weeks over program date”
1-star review · 2024-11-26 · Trustpilot · Verbatim · classified as a severe complaint
“lifts were broken and an elderly relative is staying and instead of actually sending anyone to fix it your rep basically says not my problem”
1-star review · 2023-10-15 · Trustpilot · Verbatim · classified as a severe complaint

Support unhelpful

2 reports · 67% of complaints
“Lift handed back 12 weeks over program date”
1-star review · 2024-11-26 · Trustpilot · Verbatim · classified as a severe complaint
“lifts were broken and an elderly relative is staying and instead of actually sending anyone to fix it your rep basically says not my problem”
1-star review · 2023-10-15 · Trustpilot · Verbatim · classified as a severe complaint
3complaints identified
60%of recent reviews analysed
0%of negative reviews get a company reply, typically within a day

The company has not claimed its Trustpilot profile. We last checked this profile on 2026-11-12 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.

Elsewhere: 4.1★ on Google (18 reviews, as of November 2026)

Sector benchmark: poor core service makes up 67% of this company’s complaints vs a 16% median across 105 ranked companies in its sector.

Review velocity: 1 of this company’s 5 Trustpilot reviews (20%) were written in the last 12 months.

Other UK companies with evidenced “Poor core service” complaints

See all companies by issue: Poor core service · Support unhelpful · Sector table: Other sectors in the UK

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-10-07.