ComplaintCensus

Sutherland: most-reported complaints

Automated analysis of 13 public Trustpilot reviews published 2019-09-11 to 2026-06-10. TrustScore 2.2 from 13 total reviews — see the Trustpilot page. Quick answer: is Sutherland legit? Issues below reflect what reviewers reported, not findings of wrongdoing.

Across 13 Trustpilot reviews analysed, the most-reported issues with Sutherland were: Billing errors (3 reports), Overcharging (3 reports). There are not enough reviews to establish a trend.

How to reach Sutherland

These are the contact details Sutherland publishes on its Trustpilot profile, as of our last check on 2026-09-26 — it publishes no phone number there, address Pittsford Victor Road 1160, Pittsford, 14534, PH.

Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.

4complaints identified
31%of recent reviews analysed
0%of negative reviews get a company reply, typically within a day

The company claimed its Trustpilot profile on 2021-05-02. We last checked this profile on 2026-09-26 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.

Elsewhere: 5★ on Google (2 reviews)

Sector benchmark: billing errors makes up 75% of this company’s complaints vs a 14% median across 104 ranked companies in its sector.

Review velocity: 1 of this company’s 13 Trustpilot reviews (8%) were written in the last 12 months.

Not enough reviews to establish a trend.

What are the most common complaints about Sutherland?

Billing errors

3 reports · 75% of complaints
“they will deduct your money. They will not pay what your were promised.”
1★ Trustpilot review, 2025-06-10 · classified as a severe complaint

1 reader marked this review helpful on Trustpilot.

“they took a translation of me and they don't paid the fees”
1★ Trustpilot review, 2023-10-27 · classified as a severe complaint
“I have also send him work and some bloody linking fees after received work”
1★ Trustpilot review, 2023-05-03 · classified as a severe complaint

Overcharging

3 reports · 75% of complaints
“they will deduct your money. They will not pay what your were promised.”
1★ Trustpilot review, 2025-06-10 · classified as a severe complaint

1 reader marked this review helpful on Trustpilot.

“they took a translation of me and they don't paid the fees”
1★ Trustpilot review, 2023-10-27 · classified as a severe complaint
“I have also send him work and some bloody linking fees after received work”
1★ Trustpilot review, 2023-05-03 · classified as a severe complaint

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-08-23.