ComplaintCensus

evcargo.com: most-reported complaints

Automated analysis of 7 public Trustpilot reviews published 2021-08-17 to 2026-04-29. TrustScore 3.4 from 7 total reviews — see the Trustpilot page. Quick answer: is evcargo.com legit? Issues below reflect what reviewers reported, not findings of wrongdoing.

Reviewers most often report issues with delivery failures, unhelpful customer support, and other unspecified problems. These three categories each accounted for two reports, representing 33% of the identified complaints. Specific examples include damaged deliveries, rude driver behavior, and a vehicle causing destruction. A trend cannot be established yet as there are not enough reviews.

Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.

6complaints identified
86%of recent reviews analysed
0%of negative reviews get a company reply, typically within a day

The company has not claimed its Trustpilot profile. We last checked this profile on 2026-09-27 and found 7 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.

What their policy promises

support availability: email or Contact Us form

“let us know if you have any questions by sending us an email or submitting a request through the “Contact Us” form on our website.”

Quoted verbatim from the company’s own published policy (source page); complaint counts are census classifications. As of 2026-09-27.

Review velocity: 1 of this company’s 7 Trustpilot reviews (14%) were written in the last 12 months.

Not enough reviews to establish a trend.

What are the most common complaints about evcargo.com?

Other

2 reports · 33% of complaints
“At about 8:00 this morning on Friday 2nd August a very large white lorry with the logo EV Cargo left a trail of destruction”
1★ Trustpilot review, 2024-08-10 · classified as a severe complaint
“Missed collections and deliveries due to incompetence”
1★ Trustpilot review, 2025-09-15

Delivery failed

2 reports · 33% of complaints
“Very rude delivery driver (Craig) who was not helpful at all and shook his head when we said we wanted to check the delivery”
1★ Trustpilot review, 2024-09-09
“Damaged my delivery.”
1★ Trustpilot review, 2023-12-21

Support unhelpful

2 reports · 33% of complaints
“Damaged my delivery.”
1★ Trustpilot review, 2023-12-21
“Avoid. Unhelpful”
1★ Trustpilot review, 2022-05-22

Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-27.