Essex Properties Limited: most-reported complaints
- Complaints in recent reviews
- 100% of 3 recent reviews analysed
- Most-reported issue
- Other 67% of complaints
- Company replies
- 100% of negative reviews, typically within 49 days
- TrustScore
- 2.8 from 3 total reviews
- Review window analysed
- 2024-11-13 to 2026-08-05 3 reviews
- Sector
- Other sectors
Automated analysis of 3 public Trustpilot reviews published 2024-11-13 to 2026-08-05. TrustScore 2.8 from 3 total reviews — see the Trustpilot page. Quick answer: is Essex Properties Limited legit? Issues below reflect what reviewers reported, not findings of wrongdoing.
Reviewers most often report issues categorized as 'Other,' with two out of three complaints falling into this group. Specific concerns mentioned include living with mould and experiencing very low hot water pressure. A trend cannot be established yet due to the limited number of reviews.
Trustpilot lists this business as no longer collecting reviews. New reviews are not currently being gathered for its profile. See the Trustpilot page for the current status.
Not enough reviews to establish a trend.
What are the most common complaints about Essex Properties Limited?
| Issue | Share | Count | Trend | By month |
|---|---|---|---|---|
| Other | 67% | 2 |
Other
2 reports · 67% of complaints“I lived in rettendon for nearly 8 years with mould, hardly any hot water pressure.”
The company replied on 2026-07-21: “Dear Michael, Thank you for your review. We are disappointed that, after numerous discussions with you regarding your situation, your review doesn't reflect our discussions honestly. As you are aware…”
Our classifier read this reply as a deflection.
1 reader marked this review helpful on Trustpilot.
“Do not reply to emails.”
The company replied on 2026-08-05: “Dear Emma, Thank you for your feedback. We understand you reside on a neighbouring property to that of our client and recently raised concerns about the grounds maintenance near your property. This…”
Our classifier read this reply as a substantive response.
It promised: to escalate.
How to reach Essex Properties Limited
These are the contact details Essex Properties Limited publishes on its Trustpilot profile, as of our last check on 2026-11-10 — it publishes no phone number there, address 11 Reeves Way, Chelmsford, CM3 5XF, GB.
The company claimed its Trustpilot profile on 2026-07-21 and last replied to a negative review on 2026-08-05. We last checked this profile on 2026-11-10 and found 0 new reviews. These are facts Trustpilot publishes about the profile, as of our last harvest.
Forum footprint: 0 MoneySavingExpert forum discussions mention this company (browse). Roughly 0 of the top, relevance-sorted search results were posted in the last 90 days — an approximate figure by construction, not a true recency count.
Elsewhere: 4.2★ on Google (70 reviews, as of November 2026) — a 1.4-star gap between its Trustpilot and Google scores.
Sector benchmark: other makes up 67% of this company’s complaints vs a 23% median across 307 ranked companies in its sector.
Review velocity: 2 of this company’s 3 Trustpilot reviews (67%) were written in the last 12 months.
Sector table: Other sectors in the UK
Compare Essex Properties Limited with…
Method: reviews are classified into a fixed complaint taxonomy by an automated reader; every category shown is backed by at least two verbatim quotes from distinct reviews. Trends are computed from dated review counts only. Negative reviews are deliberately over-sampled for evidence depth; headline percentages use an unbiased recent sample only. Report updated 2026-09-29.